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221. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Webcasts & Recent Events Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Contact CAHPS Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey

222. SOPS Databases | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/sops/databases/index.html
     September 01, 2023 - on Patient Safety Culture™ (SOPS ® ) Databases as central repositories for survey data from each of … the SOPS surveys and SOPS supplemental item sets. … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … Select the survey name below for detailed information about participating in each of the SOPS databases … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

223. Advancing the Science and Implementation of Patient Narrative Elicitation and Reporting | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
     August 01, 2019 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Patients vs. caregivers as respondents: How can elicitation methods be adapted to capture the experience … Responding to urgent medical concerns: Because of the emphasis on maintaining the confidentiality of respondents … , CAHPS surveys are not designed to capture and respond to pressing patient medical issues. … Distinguishing between clinician vs. teams vs. system: Most surveys and open-ended questions are focused

224. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
     July 01, 2012 - Before we start the module, I’d like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.) … Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.

225. EvidenceNOW: Practice Survey Codebook, Baseline | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-baseline.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Results EvidenceNOW: Practice Survey … Codebook, Baseline Oregon Cooperative Resource: Practice Survey Code Book: Change Process … Capability Questionnaire (CPCQ) (PDF, 504 KB, 7 pages) This code book was used by the national evaluators … for the Change Process Capability Questionnaire (CPCQ) measures set.

226. 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
     January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2019 Health Plan Survey Database … plan based on the 2019 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Medicare Enrollees Highest Scoring Measure 80 percent of CHIP respondents indicated t hat the … Lowest Scoring Measure 56 percent of Adult Medicaid respondents ind icated that they cou ld always … cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf For more information on the CAHPS Health Plan Survey

227. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … SOPS Core Survey + SOPS Supplemental Item Sets = Customized SOPS Survey 17 SOPS Supplemental Item … Thomas et al, 2012 Survey Materials • AHRQ SOPS website: www.ahrq.gov/sops ► Survey Forms − English … and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's Guide − Gives step-by-step … are the SOPS Surveys?

228. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … Organization 13 What are the SOPS Surveys? … are composed of standardized questions — core items that support the comparability of survey content … Forms − English and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's … What are the SOPS Surveys?

229. HCBS CAHPS Survey Database: What You Need to Know - GINSBERG (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
     June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG 5 AHRQ’S CAHPS® PROGRAM Caren Ginsberg … , Ph.D., CPXP Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … settings and with health plans and providers ►Develops and operates voluntary databases for CAHPS survey … data 9 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys: ►Measure … : Gold standard for patient experience measurement Uses of CAHPS Surveys

230. What Is Patient Experience? | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/about-cahps/patient-experience/index.html
     September 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS surveys do not ask patients how satisfied they were with their care; rather, they ask patients … respondents, they generate standardized and validated measures of patient experience that providers, … Examining the Role of Patient Experience Surveys in Measuring Health Care Quality.

231. Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Use of "Roll-Ups" To Report CAHPS Survey … originally created December 2014 Internet Citation: Use of "Roll-Ups" To Report CAHPS Survey

232. EvidenceNOW: Practice Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-ny.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Results EvidenceNOW: Practice Survey … New York City Cooperative Resource: Practice Survey—Demographics/EHR (PDF, 724.5 KB, 13 … pages) This practice survey was fielded by an EvidenceNOW Cooperative. … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-ny.html

233. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Okay, but it does seem that what patients might expect to happen could affect how they respond to the survey … Rebecca Anhang-Price: Actually, the evidence shows that survey length has very little effect on response … Our 20 years of experience have led to a scientifically sound survey process and some of the best outcome

234. CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … respondents to tell a clear and detailed story about their healthcare experiences. … Providers Many health systems that are currently collecting open-ended responses as part of their patient surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html  

235. EvidenceNOW: Post Intervention Staff Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-6mon-post-intervention-sw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Staff Survey … Southwest Cooperative Resource: Practice Member Survey, 15 Month—Southwest Cooperative … (PDF, 1,5 MB, 5 pages) This practice member survey was fielded by an EvidenceNOW Cooperative's 6-months … originally created January 2019 Internet Citation: EvidenceNOW: Post Intervention Staff Survey

236. EvidenceNOW: Practice Survey Codebook, Demographics | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-demographics.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Health Research and Results Research Design and Methods EvidenceNOW: Practice Survey … Managing Urinary Incontinence Tools for Change EvidenceNOW: Practice Survey … ) This code book was used by the national evaluators to code each cooperative's baseline practice survey … 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Practice Survey

237. EvidenceNOW: Post Intervention Staff Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-post-intervention-nw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Staff Survey … Northwest Cooperative Resource: 6-Months Post Intervention Staff Survey, Healthy Hearts … Northwest (PDF, 290 KB, 2 pages) This staff member survey was fielded by an EvidenceNOW Cooperative … originally created January 2019 Internet Citation: EvidenceNOW: Post Intervention Staff Survey

238. EvidenceNOW: Practice Survey Codebook, Post Intervention | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-post-intervention.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Health Research and Results Research Design and Methods EvidenceNOW: Practice Survey … Codebook, Post Intervention Oregon Cooperative Resource: Practice Survey Code Book: post … code book was used by the national evaluators to code each cooperative's post-intervention practice survey … 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Practice Survey

239. EvidenceNOW: Survey Codebook Summaries, National Evaluator | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-summaries.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Research Design and Methods EvidenceNOW: Survey … Codebook Summaries, National Evaluator Oregon Cooperative Resource: Survey Codebook Summaries … reviewed March 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Survey … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-summaries.html

240. EvidenceNOW: Post Intervention Physician Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/evidencenow/projects/heart-health/research-results/research/physician-survey-post-intervention-nw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … and Results Research Design and Methods EvidenceNOW: Post Intervention Physician Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Physician Survey … Northwest Cooperative Resource: Physician Survey Instrument, Healthy Hearts Northwest ( … PDF, 647 KB, 4 pages) This physician survey was used by an EvidenceNOW Cooperative.