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101. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part I: Main Report (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
     June 01, 2022 - One survey item had the same score on both surveys. … The final HSOPS 2.0 includes: • Two single-item measures: – One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety for their … Percent positive scores reflect the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey scores.

102. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
     November 01, 2023 - /surveys-guidance/helpful-resources/modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents Users of this item set are likely to find a high level of respondent … In field testing of the Child Hospital Narrative Item Set, approximately two-thirds of survey respondents … Anticipated Length of Comments In experimental testing, the average narrative written by survey respondents … confidentiality of respondents.

103. CAHPS Nursing Home Survey: Long-Term Resident Survey (doc file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident … for Vendors · The scripts provided in this document use the questions from the CAHPS Nursing Home Survey … aware that you may need approval from an Institutional Review Board (IRB) in order to conduct this survey … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Introductory Script and Questions [AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY

104. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - not used for closed-ended questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?

105. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
     January 01, 2017 - The suite of ambulatory care surveys has expanded to include not only the Health Plan Survey, which is … The Elicitation Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, this has implications for a Web survey in that you'd want to give respondents ample space to respond … They inform the respondent of the survey and its purpose, they let them know how the survey's going

106. CAHPS Hospice Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/hospice/index.html
     December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Survey in 2015. … https://www.ahrq.gov/cahps/surveys-guidance/hospice/index.html   Back

107. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
     August 01, 2015 - Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx Last updated: August 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire

108. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … in 2000 to an interviewer-administered questionnaire starting in 2001. … comparable measures of disability to use with existing data of surveys included in the NHQDR. … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

109. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys

110. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
     September 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … and Guidance Clinician & Group Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html  

111. CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument Information for Vendors … nursing-home-long-stay-span-651b.doc Last updated: September 01, 2011 1 CAHPS® Nursing Home Survey … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15.

112. CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/ich/index.html
     November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … How To Get the CAHPS In-Center Hemodialysis Survey and Administrative Guidance To access this survey … https://www.ahrq.gov/cahps/surveys-guidance/ich/index.html   Back to

113. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … CMS's Use of the Adult Hospital Survey CMS uses the results of this survey in two ways: Public reporting … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html  

114. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
     November 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … The team revised the draft questionnaires based on the findings from the cognitive interviews. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html

115. About SOPS | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/sops/about/index.html
     November 01, 2023 - Developing SOPS surveys, supplemental item sets, and informational materials about SOPS survey administration … Survey on Patient Safety Culture Users of SOPS surveys have the option of incorporating additional … questions, known as supplemental item sets, to customize their questionnaires. … How Are SOPS Surveys Used? … AHRQ established the SOPS Databases as central repositories for survey data from each of the SOPS surveys

116. CAHPS Outpatient and Ambulatory Surgery Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/oas/index.html
     November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … This process included: Reviewing surveys submitted as a result of a public call for measures. … https://www.ahrq.gov/cahps/surveys-guidance/oas/index.html   Back to

117. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited

118. Medical Office Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/sops/surveys/medical-office/index.html
     October 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Medical Office Survey Survey Form Medical Office Survey—English ( Word , 105 KB;  PDF , 375 KB) … Survey Guidance Medical Office Survey User's Guide (PDF, 1 MB). … https://www.ahrq.gov/sops/surveys/medical-office/index.html   Back to

119. CAHPS Cancer Care Survey: Drug Therapy (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
     October 07, 2016 - Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer Care Survey. … CAHPS® Cancer Care Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

120. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
     November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … this survey, supplemental items, and supporting documentation for survey administration, please visit … https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html   Back to