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441. North Shore-LIJ Health System Implements TeamSTEPPS® to Improve Patient Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201521.html
     July 01, 2015 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … three years in all dimensions of patient safety, according to results measured by AHRQ's Hospital Survey … The survey helps assess staff perspectives on patient safety issues, medical errors, and event reporting … When the Hospital Survey on Patient Safety Culture was repeated in 2013, significant improvements were … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

442. Describe the Source of Data for Health Care Quality Scores | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/translate/labels/describe-source.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … If the information came from a survey, who was surveyed and when, who collected the data, and how many … surveys were collected. … At times, you may need to add a specific sentence such as “Source of Data: A standardized survey of a … For example: “300 patients discharged from the hospital in the last 60 days answered a survey question

443. TeamSTEPPS Implementation Guide (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/implguide_0.pdf
     March 01, 2006 - , Patient and Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, and site-specific … , Patient and Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, and site-specific … Surveys, TeamSTEPPS Teamwork Perceptions Questionnaire, Team Performance Observation Tool, and site … You may use already developed surveys such as the AHRQ Patient Safety Culture Survey, the TeamSTEPPS … Teamwork Perceptions Questionnaire, or existing patient or staff satisfaction surveys.

444. Data Resources | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/data/resources/index.html
     April 28, 2024 - formerly known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 

445. AHRQ Practice Facilitation Training Modules | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Practice Assessment and Surveys . Standardized Quality Measures . … Practice Assessments and Surveys – Learn how to administer a practice assessment, create surveys, and … use survey results to generate improvement ideas and measure progress. … Access additional resources and a table of contents for Practice Assessments and Surveys.  

446. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
     July 27, 2017 - Problem Most patients that they always or usually received care as soon as they needed it, but some respondents … Table 6A-1 shows aggregated results from surveys fielded in 2016. Table 6A-1. … How often respondents got needed care: Percent answering never or sometimes Question 2016 Adult … 6- Month Survey 3.0 2016 Child 6- Month Survey 3.0 2016 Adult 12/6- Month Survey 2.0 Getting … have made measurable progress, including a statistically significant increase in the percentage of respondents

447. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys … Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses

448. Register Now: July 25 Webinar by National Action Alliance Will Address Involving Patients and Families in Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/872.html
     July 01, 2023 - Survey Finds That Many Patients Take Antibiotics Without a Prescription . … Survey Finds That Many Patients Take Antibiotics Without a Prescription More than two-fifths of 564 … patients responding to a survey said they had taken antibiotics without a prescription, according to … The survey, conducted in 2020-21 at eight Texas healthcare facilities, found that 43.6 percent of respondents … Respondents reported obtaining antibiotics from friends or relatives (22.3 percent), purchasing them

449. Nursing-Home-Discharged-Resident-Span-653B (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.doc
     September 01, 2011 - M:\8486\8486.01.02.30\CAHPS KIT Surveys\Spanish\Nursing Home\1653b_Discharged_Resident to WP 8.24.11. … doc - 2/2/2018 - 12:17 PM - lt CAHPS® Nursing Home Survey Version: Discharged Resident Instrument Language … : Spanish For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1 … · Include this text regarding the confidentiality of survey responses: Su privacidad está protegida … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates

450. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Suggestions for resources you would like added to the list, questions about the survey, or requests … /value-efficiency.html https://www.ahrq.gov/sops/surveys/hospital/index.html https://www.ahrq.gov/sops … /surveys/medical-office/index.html mailto:SafetyCultureSurveys@westat.com SOPS Value and Efficiency … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

451. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
     January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients before an intervention … Timing of administration: The baseline survey should be administered to patients before an intervention

452. Aurora Health Care Embraces AHRQ’s CUSP Method to Protect Patient Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201524.html
     August 01, 2015 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ's Hospital Survey on Patient Safety Culture, which helps hospitals assess staff perspectives on … "There have been improvements in the AHRQ survey dimensions, 'Overall Perception of Patient Safety’ and … After AHRQ’s survey identified "Communication with Patients" as an opportunity for improvement, an Aurora … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

453. Ohio’s Fairfield Medical Center Uses AHRQ Resources to Promote Patient Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201529.html
     October 01, 2015 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Fairfield staff measured the impact of TeamSTEPPS training by using AHRQ's Hospital Survey on Patient … The survey assesses staff perspectives on patient safety issues, medical errors, and event reporting. … Survey findings among maternity staff showed strong improvements in work cohesion. … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

454. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
     January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic 2022 Health Plan Survey … plan based on the 2022 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Highest Scoring Measure How Well Doctors Communicate 81 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 52 percent of Adult Medicaid respondents indicated that … /wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey

455. Data Resources | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/data/resources/index.html?page=4
     All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture™ (SOPS™): Community Pharmacy Database AHRQ established the Surveys … on Patient Safety Culture™ (SOPS™) Databases as central repositories for survey data from each of the … SOPS surveys. … Healthcare organizations that administer one of the AHRQ patient safety culture surveys can voluntarily

456. Nebraska Critical Access Hospitals Improve Safety With AHRQ TeamSTEPPS® | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/ktcquips52.html
     October 01, 2014 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The hospitals that implemented TeamSTEPPS reported improvements in most dimensions of the survey. … that implemented TeamSTEPPS, scores increased by 1 percent to 6 percent in 10 of 12 dimensions of the survey … Impact Case Study Identifier: KT-CQuIPS-52 AHRQ Product(s): Hospital Survey … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

457. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/translate/scores/scoring.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … the categories is equal (e.g., years of education), which is not necessarily true for responses to survey … An alternative approach is to present the percentage of respondents who gave each of the answers.

458. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
     December 01, 2018 - across all 9 sites (intervention and control): – PG/CG-CAHPS scores – All-Staff Patient Comments Surveys … comments – Indicate valence and frequency of themes (but include “outliers” too) – Link comments to survey … Full Narrative Drill Down 50 Phase 2 Next Steps (July-December 2018)  Analyze “patient comments survey … Elicitation Protocol through the Fall to provide updated content to feedback reports  Field second staff survey

459. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=4
     June 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (MEPS) (17) Medical Office Survey on Patient Safety (2) Medication-Assisted Treatment for Opioid … Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys … : 2017-09 AHRQ Product(s): Hospital Survey on Patient Safety Culture, Surveys on Patient Safety Culture

460. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - So as they are developing other item sets for other CAHPS surveys and so as those other surveys are … questions that comes from the CAHPS Health Literacy Item Set, and these will be contained on all the surveys … , and so we would include that on all of the surveys for those physicians who would be interested in … And so there will have some differences in what the surveys are, but those will be very tailored to what … You can also access other QI resources such as case studies detailing the use of CAHPS survey results