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321. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-spanish-2023.docx
     January 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … ® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish Purpose … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical … Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … No reordering of survey items.

322. Multiple Settings | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance/cg … : ahrq.gov/cahps/surveys-guidance/ich Nursing homes (long-stay, short-stay, family member surveys) … ) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient and outpatient … Surveys on Patient Safety Culture™ (SOPS ® ) is a suite of staff-administered surveys that help health

323. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.docx
     January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish SOPS® Value and … item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess … Placement: This supplemental item set should be added to the end of the SOPS Hospital Survey 2.0, after … Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … No reordering of survey items.

324. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/index.html
     to aggregated results for the CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey. … Explore CAHPS Surveys Each CAHPS survey is designed to assess patient experience in a specific health … Surveys and Guidance CAHPS surveys assess patient experience with healthcare services delivered … Using CAHPS Surveys Users of CAHPS surveys can review research on survey design and administration … They facilitate comparisons of CAHPS survey results by and among survey users.

325. CAHPS Webcasts & Recent Events | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/index.html
     April 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Improving response rates and the representativeness of CAHPS survey data. … Database: What You Need to Know  (May 18, 2023) Understanding CAHPS Surveys: A Primer for New Users … (Child HCAHPS) Database (Webcast) (March 23, 2022) Understanding CAHPS Surveys: A Primer for New

326. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … , refers to a set of standardized surveys that can be used to gather and report information on consumers … Questionnaires are available for adults or children receiving primary or specialty care. … Users can field these questionnaires to obtain information on group practices, sites of care, individual

327. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.pdf
     January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English SOPS® Value and … Efficiency Supplemental Item Set for the SOPS Hospital Survey Language: English • Purpose: This … • Placement: This supplemental item set should be added to the end of the SOPS Hospital Survey 2.0, … item text and response options. • No reordering of survey items … www.ahrq.gov/sops/databases/hospital/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

328. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
     September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg AHRQ’s Surveys on Patient Safety … understanding, measurement, and improvement of patient safety culture within healthcare settings • Develops survey

329. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.pdf
     January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish SOPS® Value and … Efficiency Supplemental Item Set for the SOPS Hospital Survey 2.0 Language: Spanish • Purpose: This … supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help … • No reordering of survey items. … www.ahrq.gov/sops/databases/hospital/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

330. Value and Efficiency Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
     August 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … More information on the SOPS Value and Efficiency Supplemental Item Set for the Hospital Survey is … Supplemental Item Set Value and Efficiency Supplemental Item Set for the Medical Office Survey—English … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html

331. SOPS® Workplace Safety Supplemental Items for the SOPS Hospital Survey - Spanish (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-SPANISH-508.pdf
     January 01, 2022 - Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z- survey). … hospital/index.html https://www.ahrq.gov/sops/databases/hospital/index.html https://www.ahrq.gov/sops/surveys … /workplace-safety.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2 … -users-guide.pdf https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2

332. SOPS Webcasts | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/webcasts.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … An Overview of the SOPS Surveys for New Users (Webcast)   (November 1, 2023) SOPS Medical Office … Survey: What You Need to Know (Webcast) (July 19, 2023) SOPS Ambulatory Surgery Center Survey: What … : A Primer for New Users (Webcast)  (November 7, 2022) SOPS Nursing Home Survey: What You Need To Know … Supplemental Items for Medical Offices (June 2, 2021) How To Use the AHRQ SOPS Ambulatory Surgery Center Survey

333. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-closing.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Q&A ? ?

334. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
     January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Questions & Answers How to Ask

335. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS Nursing … Home Survey – Long-Stay Resident Instrument 1Information for Vendors 1Information for Interviewers … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Would you like to participate in this survey? … Before we start, let me tell you a few things about this survey.

336. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … and business outcomes, make a compelling case for improving patient experience as measured by CAHPS surveys … These surveys are conducted annually with results reported publicly on the Medicare Plan Finder website … Examining the role of patient experience surveys in measuring health care quality. … The use of patient satisfaction surveys and alternate coding procedures to predict malpractice risk.

337. Improving the Safety of Patients With Limited English Proficiency: Pretraining Behavior Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/lep/handouts/lepprebehsurvey.html
     December 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Improving the Safety of Patients With Limited English Proficiency: Pretraining Behavior Survey … Improving the Safety of Patients With Limited English Proficiency: Pretraining Behavior Survey … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 [__] Yes → Do not complete this questionnaire 2 [__] No What languages do you speak very well?

338. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Supplemental items related to health literacy are available for three CAHPS surveys: Health Literacy … Items for the Clinician & Group Survey 3.0 2 Health Literacy Items for the Health Plan Survey 5.0 … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html  

339. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … Appendix 6a provides a crosswalk of these topics and the measures derived from different CAHPS surveys … survey. … 2017) Domains for Patient Experience Clinician & Group Survey 3.0 CAHPS Surveys for Accountable

340. SOPS Action Planning Tool | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/resources/planning-tool/index.html
     April 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … However, administering a SOPS survey is not the end of the improvement process. … It is important to develop and implement action plans, which use survey data for improvement.     … The Action Planning Tool is intended for use after your organization administers the survey and analyzes … Action Planning Tool for the AHRQ Surveys on Patient Safety Culture ® (SOPS ® ).