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301. AHRQ's Patient Safety Culture Survey Used to Set Baselines for Improvements at Chicago Hospital | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0609.html
     October 01, 2014 - AHRQ's survey yielded a 28 percent response rate among clinicians, which was quadruple the rate from … a shorter paper survey administered in 2002. … "We chose AHRQ's Hospital Survey on Patient Safety Culture for its validated questions and specific … In addition, the survey was sent to over 1,400 medical staff and 500 residents and fellows. … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

302. Iowa Hospital Uses AHRQ Patient Safety Culture Survey to Improve Quality, Patient Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/ktcquips50.html
     October 01, 2014 - Hospital staff learned about the survey through a two-part Web series that focused on helping hospitals … make use of their own results from AHRQ's Hospital Survey on Patient Safety Culture . … The Web conference series was critical to the hospital's efforts to use the results of the AHRQ survey … Hubbell notes that the discussions of the survey results also changed perceptions about staffing issues … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

303. AHRQ Patient Safety Surveys, TeamSTEPPS Used in Georgia Nursing Homes and Hospitals | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips1201.html
     October 01, 2014 - Home News Newsroom Impact Case Studies AHRQ Patient Safety Surveys … Case Studies Blog Newsletter Events AHRQ Patient Safety Surveys … the Medicare Quality Improvement Organization (QIO) for Georgia, used AHRQ's patient safety culture surveys … The survey results were then used to identify the best strategies for improving care. … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

304. Newman Memorial Hospital Implements AHRQ's Patient Safety Culture Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips1301.html
     November 01, 2012 - Since using the survey, the facility has shown a significant decrease in both the incidence of reportable … AHRQ's "Hospital Survey on Patient Safety Culture" was implemented by establishing an onsite coordinator … According to Mitchell, staff were initially hesitant about completing the survey because of the small … Mitchell says, "We are pleased with our participation in the AHRQ survey and plan to continue in the … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Quality

305. SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes-Spanish.docx
     January 01, 2023 - SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey SOPS® Workplace Safety … Supplemental Item Set for the SOPS Nursing Home Survey Language: Spanish Purpose: This supplemental … item set was designed for use with the core SOPS® Nursing Home Survey to help nursing homes assess the … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey).

306. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     October 29, 2018 - • A structured series of 5 open-ended questions designed for use with the CAHPS Clinician & Group Survey … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … story about their experience with a provider and his/her office staff  Complement the closed-ended survey … Key Actors 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

307. Understanding SOPS® Surveys: A Primer for New Users - Famolaro (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Famolaro The SOPS Databases Theresa Famolaro … , MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … strengths and areas for safety culture improvement 28 SOPS Database Submission Schedule SOPS Survey … Have administered the SOPS survey (with or without SOPS supplemental items) in its entirety without … Upload survey data through a secure, online data submission system 30 SOPS Database Reports 31

308. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Participants Seven of the 32 dialysis facilities that field tested the survey expressed interest in … Working closely with their Networks, these facilities administered the CAHPS In-Center Hemodialysis Survey

309. LEP Patient Outcome Survey – Spanish (Español) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepsptoutsurvey.pdf
     October 03, 2012 - LEP Patient Outcome Survey – Spanish (Español) LEP Patient Outcome Survey – Spanish (Español) PREGUNTAS … Definivamente no 2 Probablemente no 3 Probablemente sí 4 Definivamente sí LEP Patient Outcome Survey

310. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer … , Lead Research Associate, User Network for SOPS, Westat 4 Agenda • AHRQ SOPS Program • SOPS Surveys … • SOPS Databases • SOPS Resources • Q&A 5 Understanding SOPS®Surveys: A Primer for New Users Need

311. Peterson Regional Medical Center Uses AHRQ's CUSP and Hospital Survey to Advance Patient Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201419.html
     November 01, 2014 - The hospital also administers AHRQ's Hospital Survey on Patient Safety Culture about every 18 months … This AHRQ survey is used by hundreds of hospitals in the United States to assess a facility's patient … "The [AHRQ] survey identified continuing communications issues of the staff being reluctant to speak … Another survey question on supervisor/manager expectations and actions promoting safety increased in … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

312. Methods and Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/index.html
     March 01, 2021 - member survey.  … Respondent characteristics. … Oklahoma’s practice characteristics survey provides examples of these items (go to Practice Survey … 2-year period ( Mold et al., 2018 ) Context In addition to organization and infrastructure, the surveys … Practice capacity was measured using two instruments: Change Process Capability Questionnaire (CPCQ

313. Final Progress Report: APPLIED STRATEGIES FOR IMPROVING PATIENT SAFETY (ASIPS) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
     January 01, 2024 - Participant Survey Two surveys of participants’ views of the PSRS were conducted. 7 Pharmacy Callbacks … For every visit, during one half-day session, each clinician completed a questionnaire about patient … The questionnaire collected the type of missing clinical information, the frequency, and the presumed … We received 284 completed surveys, of which 170 (60%) indicated that the respondent or a family member … demonstrated that the taxonomy can be used to code other event types reported through chart abstraction or community

314. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
     January 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English SOPS … ® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey Language: English Purpose … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help medical … Composite Measures: A composite measure is a grouping of two or more survey items that assess the same … No reordering of survey items.

315. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English SOPS … ® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey Language: English … • Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey … o No reordering of survey items. … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

316. SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
     January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - English SOPS® Value and … Efficiency Supplemental Item Set for the SOPS Hospital Survey Language: English Purpose: This supplemental … item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess … Placement: This supplemental item set should be added to the end of the SOPS Hospital Survey 2.0, after … No reordering of survey items.

317. CAHPS Data Research Abstract Form Example (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
     January 01, 2024 - Survey Chartbook, CAHPS Child Hospital Survey Chartbook, or CAHPS Home & Community Based Services Chartbook … H2: Patient experience scores will vary based on respondent race and ethnicity. … January 2024 2 Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version Database Years Available Survey Administration Periods … Please note the survey versions may be different.

318. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … SOPS Community Pharmacy Survey Resource List 3 http://www.ismp.org/Survey/NewMssacap/Index.asp https … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

319. Plan-Do-Study-Act Worksheet, Directions, and Examples | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/improve/precautions/tool2b.html
     March 01, 2024 - Steps to execute: We will display the surveys at the checkout desk. … the surveys. … Steps to execute: We will display the surveys at the checkout desk. … Steps to execute: We will leave the surveys in the exam room next to a survey box with pens/pencils … On a few occasions, the doctor came in while patient filling out survey so survey was not complete.

320. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … ® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish • Purpose … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help … item text and response options. o No reordering of survey items … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys