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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
    January 01, 2012 - practices can help: Improve quality and safety Improve financial performance Improve CAHPS® Hospital Survey … efforts, increased diagnostic tests, and a greater need for referrals.10,11 Improved CAHPS Hospital Survey … scores and patient experiences of care Many of the CAHPS Hospital Survey measures reflect key elements … growth in both inpatient and outpatient volume.8 These experiences are bolstered by findings from a survey … HCAHPS fact sheet (CAHPS hospital survey): Centers for Medicare and Medicaid Services; 2010 [updated
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
    January 18, 2017 - for continuing education credits, please complete the post-training quiz and the course evaluation survey
  3. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
    July 28, 2016 - https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/Survey-and-Cert-Letter
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/prp/prp-wound-care.pdf
    September 17, 2020 - cross-sectional (i.e., non- longitudinal) studies, before-after studies that do not have a comparison group, survey … bias, inconsistency and imprecision) Quality of life (Chronic Lower Limb Venous Insufficiency Questionnaire
  5. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
    July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.I. Shared Decision-Making Visit the AHRQ We…
  6. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
    October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.M. Group Visits Visit the AHRQ Website for the full Gu…
  7. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask a Question • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected 30 CAHPS Updates Sign up for email updates 31 Questions or Comments?  E-mail:…
  8. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-ginsberg.pdf
    December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Ginsberg Welcome from AHRQ Caren Ginsberg, Ph.D. Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research and Quality (AHRQ)

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