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241. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … SOPS Core Survey + SOPS Supplemental Item Sets = Customized SOPS Survey 17 SOPS Supplemental Item … Thomas et al, 2012 Survey Materials • AHRQ SOPS website: www.ahrq.gov/sops ► Survey Forms − English … and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's Guide − Gives step-by-step … are the SOPS Surveys?

242. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … Organization 13 What are the SOPS Surveys? … are composed of standardized questions — core items that support the comparability of survey content … Forms − English and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's … What are the SOPS Surveys?

243. HCBS CAHPS Survey Database: What You Need to Know - GINSBERG (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
     June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG 5 AHRQ’S CAHPS® PROGRAM Caren Ginsberg … , Ph.D., CPXP Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … settings and with health plans and providers ►Develops and operates voluntary databases for CAHPS survey … data 9 CAHPS Surveys: Gold standard for patient experience measurement CAHPS Surveys: ►Measure … : Gold standard for patient experience measurement Uses of CAHPS Surveys

244. What Is Patient Experience? | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/about-cahps/patient-experience/index.html
     September 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS surveys do not ask patients how satisfied they were with their care; rather, they ask patients … respondents, they generate standardized and validated measures of patient experience that providers, … Examining the Role of Patient Experience Surveys in Measuring Health Care Quality.

245. Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Use of "Roll-Ups" To Report CAHPS Survey … originally created December 2014 Internet Citation: Use of "Roll-Ups" To Report CAHPS Survey

246. EvidenceNOW: Practice Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-ny.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Results EvidenceNOW: Practice Survey … New York City Cooperative Resource: Practice Survey—Demographics/EHR (PDF, 724.5 KB, 13 … pages) This practice survey was fielded by an EvidenceNOW Cooperative. … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-ny.html

247. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Okay, but it does seem that what patients might expect to happen could affect how they respond to the survey … Rebecca Anhang-Price: Actually, the evidence shows that survey length has very little effect on response … Our 20 years of experience have led to a scientifically sound survey process and some of the best outcome

248. EvidenceNOW: Post Intervention Physician Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/physician-survey-post-intervention-nw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … and Results Research Design and Methods EvidenceNOW: Post Intervention Physician Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Physician Survey … Northwest Cooperative Resource: Physician Survey Instrument, Healthy Hearts Northwest ( … PDF, 647 KB, 4 pages) This physician survey was used by an EvidenceNOW Cooperative.

249. EvidenceNOW: Practice Survey Codebook, Demographics | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-demographics.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Health Research and Results Research Design and Methods EvidenceNOW: Practice Survey … Managing Urinary Incontinence Tools for Change EvidenceNOW: Practice Survey … ) This code book was used by the national evaluators to code each cooperative's baseline practice survey … 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Practice Survey

250. EvidenceNOW: Practice Survey Codebook, Post Intervention | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-post-intervention.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Health Research and Results Research Design and Methods EvidenceNOW: Practice Survey … Codebook, Post Intervention Oregon Cooperative Resource: Practice Survey Code Book: post … code book was used by the national evaluators to code each cooperative's post-intervention practice survey … 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Practice Survey

251. EvidenceNOW: Survey Codebook Summaries, National Evaluator | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-summaries.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Research Design and Methods EvidenceNOW: Survey … Codebook Summaries, National Evaluator Oregon Cooperative Resource: Survey Codebook Summaries … reviewed March 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Survey … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-summaries.html

252. EvidenceNOW: Post Intervention Staff Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-post-intervention-nw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Staff Survey … Northwest Cooperative Resource: 6-Months Post Intervention Staff Survey, Healthy Hearts … Northwest (PDF, 290 KB, 2 pages) This staff member survey was fielded by an EvidenceNOW Cooperative … originally created January 2019 Internet Citation: EvidenceNOW: Post Intervention Staff Survey

253. EvidenceNOW: Post Intervention Staff Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-6mon-post-intervention-sw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Staff Survey … Southwest Cooperative Resource: Practice Member Survey, 15 Month—Southwest Cooperative … (PDF, 1,5 MB, 5 pages) This practice member survey was fielded by an EvidenceNOW Cooperative's 6-months … originally created January 2019 Internet Citation: EvidenceNOW: Post Intervention Staff Survey

254. The CAHPS User Network | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/about-cahps/user-network/index.html
     May 01, 2016 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Through the User Network, the following information and services are available for free: Formatted surveys … Resources to support the implementation of a survey project, the public reporting of survey results, … and the use of CAHPS surveys to improve quality. … & Group Survey.

255. Contact CAHPS Support | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/about-cahps/contact-us/index.html
     April 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Contact CAHPS Support CAHPS ® Surveys … CAHPSDatabase@westat.com 1-888-808-7108 Surveys Implemented by the Centers for Medicare & Medicaid … Services (CMS) CMS implements several CAHPS surveys.

256. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database … plan based on the 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 55 percent of Adult Medicaid respondents indicated that … cahpsdatabase.ahrq.gov/files/2020CAHPSHealthPlanChartbook.pdf For more information on the CAHPS Health Plan Survey

257. CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … respondents to tell a clear and detailed story about their healthcare experiences. … Providers Many health systems that are currently collecting open-ended responses as part of their patient surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html  

258. EvidenceNOW: Post Intervention Practice Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-6mon-post-intervention-sw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … and Results Research Design and Methods EvidenceNOW: Post Intervention Practice Survey … Incontinence Tools for Change EvidenceNOW: Post Intervention Practice Survey … Southwest Cooperative Resource: Practice Survey, 15 Month—Southwest Cooperative (PDF, 1.18 … MB, 15 pages) This practice survey was fielded by an EvidenceNOW Cooperative 6-months post intervention

259. EvidenceNOW: 6-Months Post Intervention Practice Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/practice-survey-6mon-post-intervention-nw.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Results Research Design and Methods EvidenceNOW: 6-Months Post Intervention Practice Survey … Northwest Cooperative Resource: Post Intervention Practice Survey, Healthy Hearts Northwest … (PDF, 226.3 KB, 4 pages) This practice survey was fielded by an EvidenceNOW Cooperative 6-months … created January 2019 Internet Citation: EvidenceNOW: 6-Months Post Intervention Practice Survey

260. EvidenceNOW: Practice Survey Codebook, 6-Months Post Intervention | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-6mon-post-intervention.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Health Research and Results Research Design and Methods EvidenceNOW: Practice Survey … Codebook, 6-Months Post Intervention Oregon Cooperative Resource: Practice Survey Code Book … was used by the national evaluators to code each cooperative's 6-months post-intervention practice survey … 2021 Page originally created January 2019 Internet Citation: EvidenceNOW: Practice Survey