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201. How PSOs Help Health Care Organizations Improve Patient Safety Culture (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
     September 01, 2016 - Health care organizations should plan to re-administer the AHRQ surveys after member organizations have … The AHRQ Surveys on Patient Safety Culture are valuable tools for assessing patient safety culture … The surveys ask about dimensions of safety culture such as teamwork, communication, and leadership … In addition, the surveys ask physician and staff respondents about the number of events that they reported … in the past 12 months, and about respondent perceptions of the frequency of events reported.

202. Nursing Home Survey on Patient Safety Culture | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/nursing-home/index.html
     March 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Nursing Home Survey Survey Form Nursing Home Survey—English ( Word , 184 KB) ( PDF , 493 KB). … Survey Guidance Nursing Home Survey on Patient Safety: User's Guide (PDF, 2 MB). … https://www.ahrq.gov/sops/surveys/nursing-home/index.html   Back to Top

203. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cpi/about/otherwebsites/meps.ahrq.gov/index.html
     August 01, 2013 - set of large-scale surveys of families and individuals, their medical providers (doctors, hospitals, … Agency for Healthcare Research and Quality (AHRQ) Components MEPS is a family of three interrelated surveys … Settings MEPS surveys the civilian noninstitutionalized U.S. population. … Information Gathered in the Surveys MEPS-HC gathers data on individuals’ health status, health conditions … MEPS-MPC gathers information on MEPS-HC respondents’ medical expenditures, sources of payment, medical

204. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

205. Conducting Cognitive Testing for Health Care Quality Reports | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/resources/cognitive/index.html
     September 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The method was originally developed as a tool for selecting and refining survey questions and response … Listening as Respondent "Thinks Out Loud:" The interviewer asks respondents to share every thought and … If the respondent mentions the legend, then it was noticeable. … Cognitive Interviewing: A Tool for Improving Questionnaire Design.

206. AHRQ Patient Safety Culture Survey Used to Teach Pharmacy Students About Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0704.html
     October 01, 2014 - "The survey questions serve as great examples for students. … AHRQ's survey helps him deliver his message to students. … The 2007 report contains comparative results on 108,621 hospital staff respondents from 382 participating … hospitals that administered the Hospital Survey on Patient Safety Culture. … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

207. Mercy Health Uses AHRQ's Patient Safety Culture Survey and TeamSTEPPS® to Enhance Care | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201411.html
     August 01, 2014 - respondents. … At that point, the survey became more than a monitoring tool. … "The survey has always been a central component of our patient safety program," Ms. Deen says. … To learn more about the AHRQ's patient safety surveys, go to: http://www.ahrq.gov/professionals/quality-patient-safety … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

208. AHRQ's Patient Safety Culture Survey Integral to MedStar Washington Hospital Center's Quality Efforts | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201414.html
     August 01, 2014 - This survey helps keep patient safety in the forefront." … Two-thirds of respondents rated their unit or work area in the hospital as excellent or very good. … A total of 2,889 employees took the survey in 2012. … "The dimensions of the survey are part of the work we are doing," Ms. Mitchell notes. … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

209. Using CAHPS Health Plan Survey Data | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
     July 01, 2022 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … https://www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html   Back

210. St. Jude Children's Research Hospital Uses AHRQ Survey to Promote Patient Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/201709.html
     June 01, 2017 - "The survey forms a foundation for assessment, staff engagement, and action." … Based on recent survey feedback, St. … Jude employees are participating in the survey and providing feedback. … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient … Jude Children's Research Hospital Uses AHRQ Survey to Promote Patient Safety.

211. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
     April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

212. Understanding SOPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/events/webinars/sops-primer-110722.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture Summary This AHRQ webcast provided an overview of the Surveys on Patient … Safety Culture™ (SOPS®) Surveys. … of SOPS Surveys (PDF, 566 KB)   Ryan Hare, M.P.P. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

213. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/about-cahps/25timeline.html
     April 01, 2024 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The range of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys means that patients … The CAHPS Consortium is responsible for conceiving, developing, testing, and refining CAHPS surveys based … This first narrative item set prompts survey respondents to tell a clear and comprehensive story about … surveys, CAHPS researchers continually investigate and test the impact of different survey modes and

214. Best Practices for Administering SOPS® Surveys (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/events/webinars/best-practices-012424.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture Summary This webcast detailed best practices for using the Surveys on … Speakers discussed the SOPS Surveys and Databases, getting started on administering the surveys, and … for Administering SOPS Surveys (PDF, 1.6 MB)   Lisa Huddleston (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

215. Value and Efficiency Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html
     August 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … Supplemental Item Set Value and Efficiency Supplemental Item Set for the Hospital Survey—English ( … Pilot study results are available for the nearly 4,000 hospital respondents who completed the survey … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/value-efficiency.html  

216. Introducing the CAHPS Cancer Care Survey (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey ©2017 MFMER | slide-32 CAHPS Cancer Care Survey Sampling … ©2017 MFMER | slide-37 Sampling Recommendations • Three parallel surveys; therefore, three separate … , please disregard this survey … ” ©2017 MFMER | slide-41 Sampling Recommendations • Avoid Overlap with Surveys Mandated by CMS … This delay permits CMS to first field the surveys designed for program monitoring and national public

217. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
     September 01, 2011 - Survey Version: Discharged Resident Instrument Language: Spanish For assistance with this survey … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

218. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
     October 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Important instructions regarding the placement of supplemental items in the core questionnaire: Under … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html

219. Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
     February 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Announcements Contact CAHPS Strategies for Improving CAHPS Health Plan Survey … groups, health plans, and other providers seeking to improve their scores on the CAHPS ambulatory care surveys

220. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (Webcast) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/news-and-events/events/webcast-031516.html
     June 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Webcasts & Recent Events Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … groups, health plans, and other providers seeking to improve their scores on the CAHPS ambulatory care surveys