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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
January 01, 2004 - • Learning – TeamSTEPPS Teamwork Attitudes Questionnaire
(T-TAQ) (Attitudes), TeamSTEPPS Learning … • Behavior - Team Performance Observation Tool,
TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ),
and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ,
found in Tab F, was designed to measure … (T-
TPQ); and
• AHRQ Surveys on Patient Safety Culture.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument
CAHPS® Nursing Home Survey
Version … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version: … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Instrucciones
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ce.effectivehealthcare.ahrq.gov/sops/international/index.html
September 01, 2023 - Users
The number of international users that have administered one of the AHRQ Surveys on Patient … List of SOPS Surveys, Countries, and Languages (as of September 2022)
SOPS Survey
Number of Countries … for those interested in translating one of the SOPS surveys. … the same meanings as the English version, use language that is familiar to and easily understood by respondents … Nursing Home Survey on Patient Safety Culture
Information for Translators of the Medical Office Survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
April 17, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … • Translating Surveys and Other Materials:
Guidelines for translating surveys and
selecting translators … These are not
included because telephone interviews should not be done with proxy
respondents.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange … 50
CHOC’s choice to transition to Child HCAHPS
1.Boston Children’s approach to developing the survey … 3.Our “Best Place to Receive Care Team” wanted to start
early to get familiar with the change in survey … In the past, the survey has been a source of frustration to
many of our physicians (“n” size, questions … methodology
Took our show on the road and met with physician
groups to share the same information
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - It’s a structured series of
open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a
structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that
are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but
the next step is to roll … and the percentage of those
respondents who are going onto answer the open ended questions?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version:
Family … Member Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
August 01, 2020 - • Requires base SAS and SAS/STAT modules
• It enables CAHPS users to analyze data from any CAHPS
survey … Weights the items in the composite measures
− Equally weight the items
− Weight based on the number of respondents … composite measure results to the
population
• Weight items in composite measures based on the
number of respondents … available
9
Note: Because the CAHPS
Analysis Program was initially
written for the CAHPS Health
Plan Survey … along with coefficients and p-value
• Modified Test SAS data sets to
represent Clinician & Group Survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
June 01, 2022 - Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript
Understanding SOPS Surveys: … Gray, Slide 16
So, this is a survey development process for all of the SOPS surveys. … optional supplemental items that users may add to
assess content in areas not included in the core questionnaires … So if a respondent answers Strongly Agree or Agree, that's considered a good answer. … Gray, Slide 43
So if you are just getting started with the SOPS surveys, please check out the survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
June 01, 2017 - survey to be added to the suite of surveys under the CAHPS banner. … want to find out if patients understood their communications from their doctor, the only
appropriate respondent … Cancer centers should choose a method of data collection and
should conduct sufficient follow up of non-respondents … , and whether or not the
respondents had help with the survey. … With regard to the questionnaire itself, there was a question about patient perception of the effectiveness
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
November 18, 2019 - Survey on Patient Safety (facility version)
1
Survey on Patient Safety
Instructions
This survey … SECTION A: Your Work Area/Unit
In this survey, think of your work area as the unit, department, or clinical … or more
SECTION H: Background Information
This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - Survey on Patient Safety (facility version)
Survey on Patient Safety
Instructions
This survey asks for … SECTION A: Your Work Area/Unit
In this survey, think of your work area as the unit, department, or clinical … reports or more
SECTION H: Background Information
This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY.
1
5
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
July 01, 2020 - S We b c a s t
5 / 1 2 / 2 2
Let me tell you a story…
Stories
powerfully
complement
CAHPS
surveys … July 2020 –
Dec, 2021
surveys: 1,026
comments: 2,100
THREE Distinct Areas of Added Value
• Provide … ”
- Mark Turner, cognitive scientist, linguist & author
“In the future, your survey should account … Accounting for
such non-physical visits will necessarily change certain questions
in the survey….” … – NIS respondent
“Free text, narrative feedback were preferred
to checkboxes, surveys and patient
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-nh_webcast-famolaro.pdf
September 21, 2022 - Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Survey User’s Guide
• On the … How To Use This Resource List
Resources are listed in alphabetical order, organized by the Surveys … of Nursing Homes
• Present results by
► Facility characteristics (e.g. bed size, ownership etc.)
► Respondent … strengths and areas for safety culture improvement
44
SOPS Nursing Home Database Infographic
45
Surveys … goals 2 Plan your initiatives 3 Communicate your action plan
The Action Planning Tool for the AHRQ Surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Types of Measures
Like all CAHPS surveys, the CAHPS Surgical Care Survey generates three types of
results … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … physicians: An evaluation
of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
Patient Experience … the experiences of
respondents in the following areas:
• Information to help you prepare for surgery
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ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
November 01, 2021 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Users
Contact SOPS
Supplemental Items for Hospital SOPS
All SOPS ® surveys … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … No reordering of survey items. … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/kaward/kaward-evalreport.pdf
August 01, 2016 - Achievement of goals by survey respondents (N=79) ................................................ 16 … validated in similar surveys. … Several items had been validated in previous surveys,
including the surveys by the National Postdoctoral … Achievement of goals by survey respondents (N=79) Figure 3. … One respondent
wrote:
“The program has limited funding and does not adequately cover 75 percent of
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
October 04, 2018 - What worked best or didn’t work for distribution and
collection of surveys in your medical offices? … I think it would have been better if I had gone out to the clinics
to deliver the surveys in person … There were delays in getting the
survey done in clinics where we mailed the surveys. … Survey of Practice Point of Contacts
(in the medical offices)
• Survey received on 2/14/2010 by 262 … to
21.1%
• Over two-thirds of the respondents were office
managers
Enthusiasm Level: Positive
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
February 16, 2021 - AHRQ Hospital Survey on Patient Safety Culture: Items and Dimensions
SOPS® Hospital Survey Items and … • To view the formatted questionnaire, see the Hospital Survey. … o No changes to any of the survey item text and response options. … o No reordering of survey items. … The item’s survey location is shown to the
left of each item.