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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
    January 01, 2004 - • Learning – TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (Attitudes), TeamSTEPPS Learning … • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture.
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
    April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones
  4. ce.effectivehealthcare.ahrq.gov/sops/international/index.html
    September 01, 2023 - Users The number of international users that have administered one of the AHRQ Surveys on Patient … List of SOPS Surveys, Countries, and Languages (as of September 2022) SOPS Survey Number of Countries … for those interested in translating one of the SOPS surveys. … the same meanings as the English version, use language that is familiar to and easily understood by respondents … Nursing Home Survey on Patient Safety Culture Information for Translators of the Medical Office Survey
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the … • Translating Surveys and Other Materials: Guidelines for translating surveys and selecting translators … These are not included because telephone interviews should not be done with proxy respondents.
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
    February 11, 2015 - Introducing the CAHPS Child Hospital Survey 48 CAHPS Webcast CHOC Children’s Hospital, Orange … 50 CHOC’s choice to transition to Child HCAHPS 1.Boston Children’s approach to developing the survey … 3.Our “Best Place to Receive Care Team” wanted to start early to get familiar with the change in survey … In the past, the survey has been a source of frustration to many of our physicians (“n” size, questions … methodology Took our show on the road and met with physician groups to share the same information
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll … and the percentage of those respondents who are going onto answer the open ended questions?
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family … Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
    August 01, 2020 - • Requires base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey … Weights the items in the composite measures − Equally weight the items − Weight based on the number of respondents … composite measure results to the population • Weight items in composite measures based on the number of respondents … available 9 Note: Because the CAHPS Analysis Program was initially written for the CAHPS Health Plan Survey … along with coefficients and p-value • Modified Test SAS data sets to represent Clinician & Group Survey
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
    June 01, 2022 - Understanding SOPS Surveys: A Primer for New Users (Webcast) Transcript Understanding SOPS Surveys: … Gray, Slide 16 So, this is a survey development process for all of the SOPS surveys. … optional supplemental items that users may add to assess content in areas not included in the core questionnaires … So if a respondent answers Strongly Agree or Agree, that's considered a good answer. … Gray, Slide 43 So if you are just getting started with the SOPS surveys, please check out the survey
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
    June 01, 2017 - survey to be added to the suite of surveys under the CAHPS banner. … want to find out if patients understood their communications from their doctor, the only appropriate respondent … Cancer centers should choose a method of data collection and should conduct sufficient follow up of non-respondents … , and whether or not the respondents had help with the survey. … With regard to the questionnaire itself, there was a question about patient perception of the effectiveness
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
    November 18, 2019 - Survey on Patient Safety (facility version) 1 Survey on Patient Safety Instructions This survey … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY.
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY. 1 5
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
    July 01, 2020 - S We b c a s t 5 / 1 2 / 2 2 Let me tell you a story… Stories powerfully complement CAHPS surveys … July 2020 – Dec, 2021 surveys: 1,026 comments: 2,100 THREE Distinct Areas of Added Value • Provide … ” - Mark Turner, cognitive scientist, linguist & author “In the future, your survey should account … Accounting for such non-physical visits will necessarily change certain questions in the survey….” … – NIS respondent “Free text, narrative feedback were preferred to checkboxes, surveys and patient
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-nh_webcast-famolaro.pdf
    September 21, 2022 - Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Survey User’s Guide • On the … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … of Nursing Homes • Present results by ► Facility characteristics (e.g. bed size, ownership etc.) ► Respondent … strengths and areas for safety culture improvement 44 SOPS Nursing Home Database Infographic 45 Surveys … goals 2 Plan your initiatives 3 Communicate your action plan The Action Planning Tool for the AHRQ Surveys
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS Surgical Care Survey generates three types of results … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … physicians: An evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … the experiences of respondents in the following areas: • Information to help you prepare for surgery
  17. ce.effectivehealthcare.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
    November 01, 2021 - More topics in this section SOPS® About SOPS SOPS Surveys … Users Contact SOPS Supplemental Items for Hospital SOPS All SOPS ® surveys … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … No reordering of survey items. … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html  
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/kaward/kaward-evalreport.pdf
    August 01, 2016 - Achievement of goals by survey respondents (N=79) ................................................ 16 … validated in similar surveys. … Several items had been validated in previous surveys, including the surveys by the National Postdoctoral … Achievement of goals by survey respondents (N=79) Figure 3. … One respondent wrote: “The program has limited funding and does not adequately cover 75 percent of
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
    October 04, 2018 - What worked best or didn’t work for distribution and collection of surveys in your medical offices? … I think it would have been better if I had gone out to the clinics to deliver the surveys in person … There were delays in getting the survey done in clinics where we mailed the surveys. … Survey of Practice Point of Contacts (in the medical offices) • Survey received on 2/14/2010 by 262 … to 21.1% • Over two-thirds of the respondents were office managers Enthusiasm Level: Positive
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
    February 16, 2021 - AHRQ Hospital Survey on Patient Safety Culture: Items and Dimensions SOPS® Hospital Survey Items and … • To view the formatted questionnaire, see the Hospital Survey. … o No changes to any of the survey item text and response options. … o No reordering of survey items. … The item’s survey location is shown to the left of each item.

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