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421. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
     January 01, 2019 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Medicare To provide context for the 2019 results, the percentage distribution of survey respondents … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About

422. SOPS™ 101 Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
     June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The number of sites, and provider, and staff respondents included in the latest databases are shown … The hospital database is our largest database with over 300,000 respondents in 2018. … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent

423. Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Theresa (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-2-Theresa.pdf
     January 01, 2020 - and Analysis Tools Theresa Famolaro, MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys … • Allow users to input facility respondent survey data • Calculate survey results and create graphs and … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient … Safety Rating Number of Events Reported Survey Comments 3. … • How can I export Web survey data into the Excel tool?

424. Measures From the CAHPS Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/pcmh/measures.html
     May 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Respondent and provider talked about injury prevention PCMH8. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/pcmh/measures.html  

425. The PeaceHealth Ambulatory Medication Safety Culture Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Stock_72.pdf
     January 01, 2007 - Recently, the safety attitudes questionnaire was adapted to assess prov safety attitudes in the ambulatory … were constructed based on existing generic safety culture surveys. … Measuring patient safety climate: A review of surveys. … Frontline assessments of healthcare culture: Safety Attitudes Questionnaire norms and psychometric … The safety attitudes questionnaire: Psychometric properties, benchmarking data, and emerging research

426. SOPS™ ASC Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-ad.pdf
     February 01, 2019 - Famolaro, Slide 22 Then on average across pilot sites, 87% of respondents gave their ASC an overall … Finally, you can see that 73% of respondents responded positively that immediately after procedures, … Famolaro, Slide 30 One way that you can easily enter your respondent data and automatically calculate … I just want to specifically stress the SOPS surveys are trademarked by AHRQ and so the survey items … Again, the SOPS ASC survey is really meant for outside or its separate Ambulatory Surgery Center surveys

427. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

428. SDOH Environmental Scan - Updated April 29, 2021 (xls file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
     April 29, 2021 - /sahie.html N Y Y 2000 to 2001, 2005 to 2007, 2008 to 2018 Y American Community Survey, tax returns … Census Bureau American Community Survey (ACS) https://www.census.gov/programs-surveys/acs/data.html N … Census Bureau Currently displaying 2018 Y American Community Survey, HRSA Area Resource file, Behavioral … respondents who report asthma symptoms complete this survey. … N N* N* Household-level data 1995 to 2018 Y N N N N Y N These data consist of answers by household respondents

429. HIT/CAHPS Stakeholders Meeting Summary (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
     December 01, 2006 - CAHPS Family of Surveys Ambulatory Care Facility Care Health Plan Survey CAHPS Hospital Survey … and Group Survey CAHPS Nursing Home Surveys (in development)  For residents  For families … For example, the development process for all surveys encompasses both questionnaires and reporting … the CAHPS surveys: How does a CAHPS survey lend itself to understanding these issues better? … The survey could ask respondents about the barriers to using technology. Dr.

430. Lessons in Safety Climate and Safety Practices from a California Hospital Consortium (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Singer.pdf
     April 01, 2003 - The response rate was 46 percent (2,643 respondents) in 2001 and 45 percent (2,753 respondents) in 2002 … These activities suggest the possibility of change between the two surveys. … Respondents also could provide neutral answers. … OR management attitudes questionnaire in team performance in the operating room. … Assessing organizational safety risk using questionnaire survey methods. 11th International Symposium

431. Resource List - AHRQ Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - Resource List - AHRQ Hospital Survey SOPS Hospital Survey Version 2.0 Resource List 1 Improving Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

432. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
     January 01, 2017 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. …  Medicare To provide context for the 2017 results, the percentage distribution of survey respondents … RESPONDENTS BY STATE Table A-1 shows data submissions to the CAHPS Health Plan Survey Database by … Table A-1. 2017 Survey Respondents by State State Medicaid Medicaid CHIP Medicare Adult Child Child

433. Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Welcome from AHRQ (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-ginsberg.pdf
     July 03, 2023 - Strategies for reporting patient experience measures ► Methods for improving quality based on CAHPS survey … results • AHRQ does not mandate the use of CAHPS surveys ► Requirements for using CAHPS surveys are … established by other organizations 7 CAHPS Surveys • CAHPS surveys measure experience: ► What … Item Sets • Narrative Item Sets (NIS) are a structured series of open-ended questions that: ► Prompt survey … respondents to tell a story about their experiences in their own words ► Complement the core set of

434. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
     January 09, 2018 - of the SOPS suite of surveys, but given that the methodology used to develop the surveys was the same … to assess how well the survey items or questions were understood by potential respondents and how easily … And there are survey users guides for the Hospital and Medical Office SOPS surveys that are very useful … You can enter in your respondent-level data, your survey-level data, and then it will automatically … Seventy percent of the respondents were clinical.

435. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
     January 01, 2014 - The survey data, along with survey administration information and a copy of the questionnaire, are submitted … This displays the percent of survey respondents who chose the most positive score for the “getting timely … That is, how many questionnaires would you want to see before you actually report at the individual … The vendor conducts the survey, and they provide the survey results for each respondent to us in a certain … Several questions came in regarding access to respondent level data for research purposes.

436. Patient Outcome Survey (mailed version (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ptoutcsurvey.pdf
     February 14, 2013 - Patient Outcome Survey (mailed version 1 Patient Outcome Survey (mailed version) For hospitals needing … HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey only if you were the … Overview This phone interview script is provided to assist interviewers while attempting to reach the respondent … The script explains the purpose of the survey and confirms necessary information about the respondent … Interviewers must not conduct the survey with a proxy respondent.

437. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Sorra (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
     July 20, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Sorra AHRQ Surveys on Patient Safety Culture … ™ Hospital Survey Version 2.0 Joann Sorra, PhD Project Director, AHRQ Surveys on Patient Safety Culture … within each hospital into 2 groups HSOPS 1.0 HSOPS 2.0 Does not apply/ Don’t know ► About 15,000 respondents … HSOPS 1.0 HSOPS 1.0 Does not apply/ Don’t know HSOPS 2.0 Does not apply/ Don’t know ► About 4,400 respondents … 53 Survey Documents HSOPS 2.0 Survey Items and Composite Measures 54 HSOPS 2.0 Guides Surveys

438. CAHPS 101 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
     February 25, 2019 - Principles • Surveys are developed and administered using research evidence: ► Surveys focus on what … patients said they want/need to know ► Stakeholder and user input are fundamental and ongoing ► Surveys … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 18 … Patient Satisfaction CAHPS Survey Principles Correlation with Other Key Outcomes CAHPS Core Surveys … : Some Examples CAHPS Survey Content Examples of CAHPS Composite Measures

439. Facilitator Guide: Build Your SSI Prevention Bundle (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-facguide.docx
     January 01, 2017 - SAY: HSOPS and a Safety Attitudes Questionnaire can be used to measure safety culture. … hospitals compare with the national average of other units and hospitals which have completed this questionnaire … Slide 13 HSOPS Scoring SAY: After your respondents have filled out the survey, the results are graded … Slide 14 Effective HSOPS Surveys… ASK: How can you determine the effectiveness of HSOPS surveys? … Hospitals that have succeeded in collecting HSOPS surveys with a response rate above 70 percent tend

440. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
     July 01, 2023 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting