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381. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=9&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Clinician & Group Interpreter services C-IN1 Respondent … Clinician & Group Interpreter services C-IN2 Respondent

382. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Child Health Plan Interpreter services P-IN11 Respondent … Child Health Plan Interpreter services P-IN12 Respondent

383. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Children with chronic conditions C-IN3 Interpreter treated respondent … services P-IN3 Interpreter at child's personal doctor's office treated respondent

384. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=21&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … hours Adult Clinician & Group Access AC6 Respondent … hours Adult Clinician & Group Access AC5 Respondent

385. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … literacy P-IN3 Interpreter at child's personal doctor's office treated respondent … & Group Interpreter services C-IN3 Interpreter treated respondent

386. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=1&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … office hours Child Health Plan Access AC5 Respondent … office hours Child Health Plan Access AC6 Respondent

387. Best Practices for Web-based SOPS Surveys - Intro Slides (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
     June 27, 2019 - Best Practices for Web-based SOPS Surveys - Intro Slides Best Practices for Web-based SOPS Surveys … and Quality (AHRQ) Theresa Famolaro, MPS, MS, MBA Senior Study Director, User Network for the AHRQ Surveys … Safety Culture (SOPS) Westat 4 Agenda • Overview of AHRQ’s perspective on the importance of survey … methods • Best practices for designing and administering web-based SOPS surveys • Provide examples … and useful tips • Q&A 5 Best Practices for Web-based SOPS Surveys - Intro Need Help?

388. Appendix V (continued) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
     June 01, 2010 - Control over daily activity (eating, bedtime, recreational activities) Schalock Quality of Life Questionnaire … control over scheduling, tasks completed as participant wants EAZI habilitation and attendant surveys … 3 4 3 5 15 Respondent is caregiver proxy, not recipient. … 3 4 13 "Touched in a way you don't like" (anyone) People living with respondent … who hurt, pester, scare, or anger him/her Schalock Quality of Life Questionnaire 4

389. Guidelines for Translating CAHPS® Surveys | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/resources/cahpsGuidelines_Translation.html
     March 01, 2016 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Socio-demographic characteristics of the target population (e.g., whether the sample includes elderly respondents … , non-elderly adults, or minors; average educational level or socioeconomic status of the target respondents … Using the Surveys Planning a Survey Project Hiring a Vendor Managing a Survey Project Modifying

390. Child Hospital Survey, Spanish (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-spanish.pdf
     May 12, 2016 - Child Hospital Survey, Spanish CAHPS® Hospital Survey Version: Child Version Language: Spanish … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones para el

391. SOPS™ 101 Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
     June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The hospital database is our largest database with over 300,000 respondents in 2018. … respondents; and 255 Community Pharmacies with 1,603 respondents] New, in 2019, is the SOPS Ambulatory … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent

392. Measuring IT Sophistication in Nursing Homes (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Alexander_10.pdf
     January 20, 2008 - A return addressed envelope was sent with the survey and cover letter to respondents at facilities electing … Specifically, survey respondents indicated if computerization was used for resident care management … This part of the survey asked respondents to rate the degree of use of electronic tracking systems for … or a paper survey; 59.3 percent completed online surveys, and 40.7 percent completed paper surveys. … methods.26 The online survey method was more efficient without sacrificing survey response rates.

393. SOPS Medical Office Survey (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
     January 01, 2023 - SOPS Medical Office Survey SOPS® Medical Office Survey Version: 1.0 Language: English · For more … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … or deletions: · No changes to any of the survey item text and response options. · No reordering of survey … Last updated: March 2023 Medical Office Survey on Patient Safety SURVEY INSTRUCTIONS Think … THANK YOU FOR COMPLETING THIS SURVEY. 7

394. Background and Information for Translators of the AHRQ Hospital Survey on Pateint Safety Culture Version 2.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/sops-hsops-2-translation-guidelines.pdf
     August 01, 2023 - 2.0 Agency for Healthcare Research and Quality (AHRQ) Surveys on Patient Safety Culture™ (SOPS®) … The reason is that in the United States, some respondents do not know what patient safety culture means … If you think respondents in your country understand the term “patient safety culture,” you may leave … in translating one of the SOPS Surveys. … The Spanish translations on the AHRQ SOPS website were designed for Spanish-speaking respondents working

395. Final Progress Report: Developing and Disseminating a Patient Safety Risk Assessment (PSRA) Toolkit (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/joseph2-report.pdf
     January 01, 2024 - Both surveys were conducted through the online tool, Survey Monkey. … In survey #2, respondents were asked to evaluate each revised question and vote on its inclusion in the … Topic area First draft Survey # 1 result Survey #2 result Seminar result HAI 49 questions • 13 respondents … #2 • 6 with 30-70% agreement on inclusion  Survey #2 • 15 respondents • 4 more questions with 70% … #2 • 10 with 30-70% agreement on inclusion  Survey #2 • 3 questions deleted • 11 respondents •

396. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
     January 01, 2016 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health plans … All results presented in these charts are calculated at the respondent level. … Table A-1. 2016 Survey Respondents and Health Plans by State State Adult Medicaid Child Medicaid CHIP … Adult Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans Alabama 423 … Medicare Respondents Plans Respondents Plans Respondents Plans Respondents Plans North Carolina -

397. The CAHPS Program | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results,

398. Patient Outcome Survey (mailed version (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
     February 14, 2013 - Patient Outcome Survey (mailed version 1 Patient Outcome Survey (mailed version) For hospitals needing … HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey only if you were the … Overview This phone interview script is provided to assist interviewers while attempting to reach the respondent … The script explains the purpose of the survey and confirms necessary information about the respondent … Interviewers must not conduct the survey with a proxy respondent.

399. Screener Items for the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … five-item screener that is used during the analysis of the data to determine which responses to the questionnaire … If the answer to the first part of the question is "yes," the respondent moves on to the second part … If so, the respondent continues to the third part, which asks whether the condition has lasted or is … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html  

400. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
     January 01, 2014 - – Health Plan Survey • Data are submitted annually through online Data Submission systems • … Database – 15 years of data (1998 – 2013) – Over 5.6 million respondents – Adult and Child Medicaid … 1.5 million respondents – Adult and Child 12-Month Survey, PCMH Survey, Visit Survey Online Reporting … respondents who chose the most positive score for a given item response scale. … distribution of scores for all response options and allow users to run custom displays by selected respondent