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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
December 31, 2021 - respondent burden by shortening the length of the questionnaire, harmonize
2021 National Healthcare … methodology and measurement. … Data system and information for survey respondents’ home page:
https://www.cdc.gov/vaccines/imz-managers … Data system and information for survey respondents’ home page:
https://www.cdc.gov/vaccines/imz-managers … Department of Commerce
Description
The American Community Survey (ACS) is an ongoing survey that
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
December 01, 2020 - Current sample design began in 2016; current questionnaire design
began in 1997. … surveys are completed by proxy respondents who are related to the patients or
friends of the patients … Return to Contents
United States Census Bureau
American Community Survey (ACS)
Sponsor
U.S. … Quality and Disparities Report Data Sources | 51
References
American Community Survey Information … paper
questionnaires.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/CAHPS-Database-Brief_01_2014.pdf
January 01, 2014 - CAHPS
surveys ask consumers and patients to
report on and evaluate their
experiences with health care … These respondents
were sampled from enrollees in
commercial health plans, Medicaid,
Children’s Health … Displays allow users to view:
Top Box Scores: The percent of
respondents reporting the most
positive … Frequencies: The distribution of
scores (by percent and number of
respondents) for all response … Users may also run
custom displays by selected
respondent and plan or practice
characteristics.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
October 01, 2019 - Current sample design began in 2006; current questionnaire design
began in 1997. … surveys are completed by proxy respondents who are related to the patients or
friends of the patients … Return to Contents
Census Bureau
American Community Survey
Sponsor
U.S. … Description
The American Community Survey (ACS) is an ongoing survey that provides vital information … The responses to the American Community Survey are collected in four different ways: internet,
mail,
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … Types of Measures
Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made
it easier for respondents
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … Types of Measures
Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made
it easier for respondents
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version: Adult
Language: English
For assistance … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Dental Plan Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - Table 2 shows the distribution of respondents and practice sites by survey
version. … Table 2. 2014 CG-CAHPS Database Composition
Survey Version
Respondent Level Practice Site Level
N … Learn more about the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys-
guidance/cg … Download the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys-
guidance/cg/instructions … /cahps/surveys-guidance/cg/index.html
http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
January 01, 2020 - 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic
Surveys on Patient … Safety Culture (TM)
Findings from the 2020 Surveys on Patient Safety Culture (SOPS)
Medical Office … Database
The SOPS Medical Office Survey assesses provider and staff perceptions of their organization's … The survey assesses 10 areas, or composite measures, of patient safety culture. … Overall Patient Safety Rating
Average respondent ratings of their medical office on patient safety
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Adult_Med_Eng_HP51_2152a.pdf
October 01, 2020 - CAHPS Health Plan Survey Adult Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Adult Medicaid … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys-
guidance/item-sets … /hp/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1
CAHPS Health Plan Survey
Version: Child Medicaid … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys-
guidance/item-sets … /hp/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-bestpractices-web-sopssurveys-famolaro.pdf
September 01, 2020 - Best Practices for Web-based SOPS Surveys - Famolaro Slides
Web-based SOPS Surveys
Theresa Famolaro … a grid format, all items have the same
response options
20
Grid Format
• Grid format allows respondents … ► Consider mobile users – do not display too many items
on a page
31
Avoid Drop Down Boxes
• Respondents … Tips
• Program the survey so that respondents can
decide not to answer a question
► Remember, the … Web-based SOPS Surveys
Use of Web in SOPS Surveys
Response Rates by Mode
Use of Mobile Devices in
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - CAHPS Dental Plan Survey
CAHPS® Dental Plan Survey
Version:
Adult
Language: English
For assistance … You may choose to answer this survey or not. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
April 01, 2022 - Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … this optional set of items was integrated into the 3.0 version of the CAHPS Health Plan Survey's child questionnaires … In 2007, the item set was integrated into the Child Medicaid Questionnaire and updated to make it consistent … with the 4.0 version of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-survey-database.pdf
January 01, 2021 - CAHPS HOME AND COMMUNITY-BASED
SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database … Lead,
Westat
24
CAHPS Database Overview
• Central repository of data for selected CAHPS surveys … o CAHPS Health Plan (HP) Survey
o CAHPS Clinician & Group (CG) Survey
o NEW: CAHPS Home and Community-Based … form
Sign DUA
Sign and upload a
Data Use Agreement
(DUA) to the HCBS
CAHPS Database
Upload
Questionnaire … data files
according to the
required Database
specifications
Recommended States/MCPs send questionnaires
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - CAHPS American Indian Survey
CAHPS American Indian Survey Adult Questionnaire
CAHPS® American … Indian Survey
Version: Adult
Language: English
For assistance with this survey, please contact the … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire
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ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/cquips0606.html
October 01, 2014 - Over 11,000 questionnaires were mailed to employees at 104 HealthSouth rehabilitation facilities. … Each received a letter announcing the survey, followed by the mailing of the actual survey. … A total of 4,003 respondents completed the survey—an overall response rate of 37.4 percent. … on Patient Safety Culture Survey . … on Patient Safety Culture,
Surveys on Patient Safety Culture
Topic(s):
Patient
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
December 01, 2019 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Using CAHPS Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … Supplemental items for people with mobility impairments are available for two CAHPS surveys:
Health … This approach reduces the cognitive burden on respondents. … Survey sponsors can then compare survey results for respondents with and without mobility impairments … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2018 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental … surveys and other materials
Analyzing CAHPS survey data
Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html
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