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21. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents

22. CAHPS Home and Community-Based Services (HCBS) Survey Database | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    March 01, 2024 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and program type level are also available for approved research … This CAHPS Data Tool presents the following data: Overview:  The number of programs and respondents … represented in the most recent surveys. … Top Box Results:  The percentage of survey respondents who chose the most positive score for a given

23. Community Pharmacy Survey on Patient Safety Culture: User's Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/pharmacyuserguide.pdf
    July 01, 2018 - surveys only to nonrespondents. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … Using a single page allows respondents to see the entire questionnaire with little effort, but respondents … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents

24. CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/cahps-database/hp-database/index.html
    January 01, 2024 - free and open to all Medicaid agencies and Children's Health Insurance Programs (CHIP), provided the questionnaires … De-identified data files at the respondent and organization level are also available for approved research … The CAHPS Data Tools present data in four different ways: Overview: The number of respondents and … health plans represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given

25. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
    July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.

26. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
    April 01, 2015 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

27. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascguide.pdf
    April 01, 2015 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents

28. CAHPS Child Hospital Survey: Overview of the Questionnaire (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … respondent for the Child HCAHPS Survey should be the person who spent the most time with the child … Because parents are the most common respondents to the survey, the table below refers to the respondent

29. CAHPS Health Plan Survey Adult Medicaid Survey 5.0 (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
    September 01, 2015 - CAHPS Health Plan Survey Adult Medicaid Survey 5.0 CAHPS® Health Plan Surveys Version: Adult Medicaid … of the Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan Survey. … CAHPS Health Plan Surveys Adult Medicaid Survey 5.0 Adult_Med_Eng_HP50_2152a.docx 09/01/2015 Survey … for Format of Questionnaire Survey Instructions Your Health Care in the Last 6 Months Your Personal

30. CAHPS Health Plan Survey Child Medicaid Survey 5.0 (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0 CAHPS® Health Plan Surveys Version: Child Medicaid … of the Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan Survey. … CAHPS Health Plan Surveys Child Medicaid Survey 5.0 Child_Med_Eng_HP50_2155a.docx 09/01/2015 Survey … for Format of Questionnaire Survey Instructions Your Child’s Health Care in the Last 6 Months

31. Sample Notification Letters CAHPS Child Hospital Survey (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - respondent should return the survey (for mail surveys) or fill out the survey online (for online surveys … questionnaires. … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnaire … respondent should return the survey (for mail surveys) or fill out the survey online (for online surveys … To allay respondents’ concerns or anxieties about how the ID number is used, add this note in the questionnaire

32. Job Aid: Practice Assessments and Surveys (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
    May 17, 2021 -  Make sure questions fit the language and reading level of the respondents. … Methods include:  By mail  Email link to survey  SMS (text message) link to survey  Paper … Pilot the survey. …  Did the respondent understand the questions? Modify items based on pilot. Step 6. … Implement the survey.

33. SOPS Nursing Home Database | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/sops/databases/nursing-home/index.html
    September 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … Database Community Pharmacy Ambulatory Surgery Center Research Datasets for SOPS Surveys … Participation is free and open to all SOPS Nursing Home Survey users, provided the questionnaires are … results by nursing home characteristics (bed size, ownership, census region, and urban/rural status) and respondent … of narrative findings and two appendixes, presenting data by nursing home characteristics and staff respondent

34. Patient Experience Measures from the CAHPS Health Plan Survey (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
    September 08, 2017 - Questionnaires • CAHPS Health Plan Survey: Overview of the Questionnaires • Health Plan Survey … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Health Plan Survey • Fielding … : • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessment … Q9 Easy for respondent to get necessary care, tests, or treatment Q18 Respondent got appointment with … Q4 Respondent got care for illness/injury as soon as needed Q6 Respondent got non-urgent appointment

35. Using the AHRQ Hospital Survey on Patient Safety Culture as an Intervention Tool for Regional Clinical Improvement Collaboratives (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
    January 08, 2008 - ) completed only the baseline survey. … only the baseline survey, and 7 (28 percent) completed only the followup survey. … Compared with hospitals completing both surveys, those completing the baseline survey only tended to … only the baseline survey. … vs. those completing both surveys Baseline survey results [% (SD)] Followup survey results [% (SD

36. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Cleary (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
    December 19, 2019 - • How do the characteristics of respondents to web and mail surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire (1176 respondents) 2. … mail questionnaire (782 respondents) 3. … • Standard mail protocol: Mail questionnaire; mail reminder; second questionnaire (769 respondents … methods, including combinations 61 Comparisons of Electronic and Mail Survey Approaches Research

37. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html  

38. AHRQ CAHPS® Database De-Identified Research Dataset Contents (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
    January 01, 2024 - Clinician & Group Survey Hospital Survey Child Hospital HCBS Survey Items and Respondent Variables … version • Survey round • Survey methodology Child Medicaid and CHIP Version 5.1 • Q1 – Q29 • … version • Survey round • Survey methodology Adult Version 3.0 • Q1 – Q22 • About You items (Q23 … respondents) • Denominator (total number of surveys distributed) • Response rate (numerator/denominator … respondent ID • De-identified respondent ID • De-Identified hospital ID • De-identified respondent

39. Patient Experience Measures from the CAHPS Clinician & Group Survey (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … Types of Measures Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types … reporting purposes: • Rating measures are based on items that use a scale of 0 to 10 to measure respondents … composite measures. 1 As discussed in Preparing a Questionnaire

40. Participating in the SOPS Medical Office Survey Database | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/sops/databases/medical-office/submission.html
    January 01, 2024 - Database The AHRQ Surveys on Patient Safety Culture ®  (SOPS ® ) Medical Office Database is … Respondent-level survey data following the appropriate data file specifications for each medical office … respondents to be associated with the appropriate medical office where the respondents completed the … overall findings and results by medical office characteristics and respondent characteristics. … Accepted Versions of the Survey and Supplemental Item Sets The AHRQ Surveys on Patient Safety Culture