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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - sponsors may add to the 12-month CG-CAHPS core surveys. … Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … The number of survey respondents and practice sites submitting the 12-month survey versus the
12-month … All results presented in these charts are calculated at the respondent level. … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - sponsors may add to the 12-month CG-CAHPS core surveys. … Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … The number of survey respondents and practice sites submitting the 12-month survey versus the
12-month … All results presented in these charts are calculated at the respondent level. … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
June 26, 2017 - Introducing the CAHPS Cancer Care Survey
Analysis of Results
Chris Evensen
43
Scoring
Use the … • Specifically designed to analyze CAHPS data
• Macro is available here: https://www.ahrq.gov/cahps/surveys … Age
Education
General health rating
Mental health rating
Survey mode
Respondent had help … with survey
46
Benchmarking
Given sufficient data, possible to define benchmarks at different … centers can also compare themselves to benchmarks
from C&G database
We recommend 200 completed surveys
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - Survey
The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and
optional … grade level completed 30
Hispanic or Latino 28 Hispanic or Latino 31
Race 29 Race 32
Proxy
respondent … items
Someone helped
patient/[respondent]
complete survey
30 Someone helped patient complete … surveys. … surveys.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2014cahpshealthplanchartbook.pdf
October 01, 2014 - Survey Respondents and Health Plan Samples: 2013 and 2014 .......................... 7
Appendixes … Survey Respondents and Health Plan Samples by State: 2013 and 2014
Appendix D. … All results presented in these charts are calculated at the respondent level. … for data from selected CAHPS surveys. … CAHPS Database with the following:
Respondent-level survey data
Health plan characteristics
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/echo/about/Development-ECHO-Survey.html
May 01, 2018 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … The survey merges the best aspects of two existing consumer surveys regarding care for mental health … They shaped the survey through their participation in questionnaires, focus groups, and cognitive interviews … https://www.ahrq.gov/cahps/surveys-guidance/echo/about/Development-ECHO-Survey.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
September 23, 2019 - are getting respondents to open the e-mail
request and getting them to click on the URL and
do the … survey. … things as you do.
(58% in bottom 4)
22
Best messages
• We carefully review the results of the surveys … : questions are
sensible, respondents can answer them, answers
actually might be of use to doctors’ … May not generalize to
actual respondent behavior
27
Evidence of validity
• Convergence of results
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/workplace_safety_pilotstudyreport.pdf
November 01, 2021 - Statistic
Average number of respondents per hospital (range: 21 to 1,373) 251
Average number of surveys … Pilot Study Respondent Characteristics by Staff Position
Hospital Staff Position
Respondents
Number … Pilot Study Respondent Characteristics by Unit/Work Area
Unit/Work Area
Respondents
Number Percent … Pilot Study Respondent Characteristics by Unit/Work Area (Continued)
Unit/Work Area
Respondents … Other Pilot Study Respondent Characteristics (Continued)
Tenure in Unit/Work Area
Respondents
Number
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/research-meetings/index.html
January 01, 2024 - Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS ® Survey … Ensuring the representativeness of respondents to CAHPS surveys. … , experts in survey methodology, representatives of Federal agencies that use CAHPS surveys, experts … Strategies for encouraging survey responses. … To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442
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ce.effectivehealthcare.ahrq.gov/sops/about/using-sops.html
April 01, 2021 - appropriate attribution for the items that are used, by noting that the questionnaire or items have … a modified questionnaire. … Adding to a SOPS Survey
SOPS surveys can be customized to meet needs unique to your organization or … order, the questionnaire qualifies as a SOPS survey and can be referred to as such. … Any supplemental items or additional items from other surveys must be added to the end of the SOPS survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … domains that are under the control
of the facility/provider, or for which we can risk adjust
• Develop survey … 1998
• Submissions in June,
followed by reporting in
October
• 2016: 382 health plans;
148,000 respondents … March,
followed by reporting
in June
• 2015: 2,830 clinician
offices and group
practices; 636,000
respondents
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results
2023 Health Plan Survey
Database Summary Results … plan based on the 2023 Consumer Assessment of Healthcare
Providers and Systems (CAH PS®) Health Plan Survey … HEALTH PLAN
DATABASE RESPONDENTS
65,261 Adult Medicaid
Respondents
103,515 Child Medicaid
Respondents … Medicaid 67%
Child Medicaid 75%
CHIP 76%
Trends in Health Plan Composite Measure Results by Respondent … files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
For more information on the CAHPS Health Plan Survey
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
December 01, 2021 - MEPS comprises three component surveys: the Household Component (HC), the Medical
Provider Component … in 2000 to an interviewer-
administered questionnaire starting in 2001. … Reporting of educational attainment is based on the number of completed years of
education when the respondent … comparable measures of disability to use
with existing data of surveys included in the NHQDR. … variables used in the 2019 NHQDR and forward were defined by following
the methodology of the American Community
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
May 01, 2022 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … The CAHPS American Indian Survey is a standardized questionnaire that asks adult American Indians … :
Translating surveys and other materials
Analyzing CAHPS survey data
Quality Measures From the … https://www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
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ce.effectivehealthcare.ahrq.gov/sops/surveys/supplemental-item-sets.html
December 01, 2022 - optional supplemental item sets that users may add to assess content in areas not included in the core questionnaire … For example, a user of the SOPS Hospital Survey may want to ask respondents to comment on their work … No reordering of survey items. … Impact Case Studies on SOPS Surveys .
SOPS Bibliography . … https://www.ahrq.gov/sops/surveys/supplemental-item-sets.html
Back
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … surveys into other languages . … items that survey sponsors may add to the core questionnaire to gather additional information about … https://www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
Back
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-steps-participation.pdf
May 20, 2022 - , Child HCAHPS Survey Database
Westat
Pilot Year Timeline
• Child HCAHPS Survey users can submit … via the Online
Submission
System
Sign DUA
Sign and
upload a Data
Use
Agreement
Upload
Questionnaire … Survey, and the CAHPS Home and Community Based Services Survey. … ,
provided the questionnaires are administered independently and the survey data are submitted according … The CAHPS Database supports the following questionnaire:
• CAHPS Child Hospital I Questionnaire 1.0
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
January 01, 1995 - science in questionnaire development and
survey administration
8
The Patient’s Voice
CAHPS Surveys … 2: Survey methods research aimed at
achieving health equity
• Applicants must propose at least one … study of survey methods
research aimed at achieving health equity … patients or those who have limited means of participating in
CAHPS surveys, including web-based surveys … set development, revision, trademarking
Area 2: Survey methods research aimed at achieving health equity
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/medofficevaluepilotreport.pdf
November 01, 2017 - Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Distribution of Pilot Respondents by Respondent Characteristics ..................................... … Distribution of Pilot Respondents by Respondent Characteristics
Respondent Characteristics Pilot Respondents … Overall Results by Medical Office Respondent
Characteristics
15
8. … of respondents who answered positively when
looking at the survey items that measure each value and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - Survey Respondents and Health Plan Samples: 2015 and 2014........................ 11
Figures
Figure … Survey Respondents and Health Plan Samples: 2015 and 2014
Year
(CAHPS
Version) Medicaid Medicaid … All results presented in these charts are calculated at the respondent level. … for data from selected CAHPS surveys. … Database with the following:
• Respondent-level survey data
• Health plan characteristics
• Other