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81. CAHPS Dental Plan Survey (doc file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

82. CAHPS American Indian Survey (doc file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - CAHPS American Indian Survey CAHPS American Indian Survey Adult Questionnaire CAHPS® American … Indian Survey Version: Adult Language: English For assistance with this survey, please contact the … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

83. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/surveys-guidance/dental/index.html
    March 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental … surveys and other materials Analyzing CAHPS survey data Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html   Back

84. Development of the CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Survey respondents were invited to answer the open-ended questions after completing the survey. … to information obtained during hour-long interviews with a subsample of 50 survey respondents who were … The additional questions did not exhaust respondents’ enthusiasm for participating in the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html

85. PCMH Fact Sheet (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
    September 01, 2010 - testing (English and Spanish): In August 2010, the CAHPS Team conducted cognitive testing of draft PCMH questionnaires … The draft PCMH questionnaires will be revised as needed based on the findings from the cognitive interviews.This … The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results

86. Principles Underlying CAHPS Surveys | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/about-cahps/principles/index.html
    January 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … include an explicit reference to the clinician, organization, or facility that is the focus of the survey … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys can be self-administered. 1. Crofton C, Lubalin JS, Darby C.

87. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … When the team conducted the survey in 2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through the telling of his or her “story … confidentiality of respondents.

88. NCQA's Version of the Health Plan Survey | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
    April 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … consists of a core questionnaire plus several supplemental items.  … Although the surveys are largely the same, the NCQA version of the Health Plan Survey differs in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html  

89. Contents of a CAHPS Report | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
    March 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … To establish the credibility of the survey results, your report should briefly explain what the survey … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges

90. Recent Insights Into CAHPS Survey Modes and Response Rates | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
    December 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … respondents represent the patient population. … Senior Principal Researcher RAND Intensive Efforts Can Drive Healthcare Survey Response Rates over 50%

91. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part I: Main Report (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
    June 01, 2022 - One survey item had the same score on both surveys. … The final HSOPS 2.0 includes: • Two single-item measures: – One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety for their … Percent positive scores reflect the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey scores.

92. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - /surveys-guidance/helpful-resources/modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents Users of this item set are likely to find a high level of respondent … In field testing of the Child Hospital Narrative Item Set, approximately two-thirds of survey respondents … Anticipated Length of Comments In experimental testing, the average narrative written by survey respondents … confidentiality of respondents.

93. CAHPS Nursing Home Survey: Long-Term Resident Survey (doc file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident … for Vendors · The scripts provided in this document use the questions from the CAHPS Nursing Home Survey … aware that you may need approval from an Institutional Review Board (IRB) in order to conduct this survey … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Introductory Script and Questions [AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY

94. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - not used for closed-ended questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?

95. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - The suite of ambulatory care surveys has expanded to include not only the Health Plan Survey, which is … The Elicitation Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, this has implications for a Web survey in that you'd want to give respondents ample space to respond … They inform the respondent of the survey and its purpose, they let them know how the survey's going

96. CAHPS Hospice Survey | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/surveys-guidance/hospice/index.html
    December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Survey in 2015. … https://www.ahrq.gov/cahps/surveys-guidance/hospice/index.html   Back

97. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
    ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … in 2000 to an interviewer-administered questionnaire starting in 2001. … comparable measures of disability to use with existing data of surveys included in the NHQDR. … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

98. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/news/newsroom/case-studies/202303.html
    October 01, 2023 - More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys

99. CAHPS Clinician and Group Survey 3.0 Measures | Agency for Healthcare Research and Quality
    ahrqpubs.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … and Guidance Clinician & Group Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html  

100. CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument Information for Vendors … nursing-home-long-stay-span-651b.doc Last updated: September 01, 2011 1 CAHPS® Nursing Home Survey … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15.