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  1. www.healthcare411.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
    April 01, 2018 - your surgery, did this surgeon listen carefully to you? … surgeon listen carefully to you? … Q32        After your surgery, did this surgeon spend enough time with you? … Q33        After your surgery, did this surgeon encourage you to ask questions? … surgeon possible and 10 is the best surgeon possible, what number would you use to rate all your care
  2. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Q31 After your surgery, did this surgeon listen carefully to you? … Q32 After your surgery, did this surgeon spend enough time with you? … Q33 After your surgery, did this surgeon encourage you to ask questions? … Q34 After your surgery, did this surgeon show respect for what you had to say? … Q35 Using any number from 0 to 10, where 0 is the worst surgeon possible and 10 is the best surgeon
  3. www.healthcare411.ahrq.gov/prevention/resources/index.html
    October 01, 2018 - Vision Rehabilitation: Care and Benefit Plan Models: Literature Review Resources Surgeon … General You can also access and download materials from the Surgeon General's Web site. … The Health Consequences of Involuntary Exposure to Tobacco Smoke: A Report of the Surgeon General, 2006 … Twenty years ago, the first Surgeon General's report on secondhand smoke created greater awareness
  4. www.healthcare411.ahrq.gov/cahps/surveys-guidance/surgical/index.html
    February 01, 2018 - questions ask patients to report on their experiences with office staff during visits and to rate the surgeon … following measures of patient experience: Information to help you prepare for surgery How well surgeon … Surgeon's attentiveness on day of surgery Information to help you recover from surgery How well surgeon … after surgery Helpful, courteous, and respectful staff at surgeon's office Patients' rating of the surgeon
  5. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
    May 01, 2017 - Communication and Teamwork | ‹#› AHRQ Safety Program for Ambulatory Surgery 11 Surgeon rates OR nurse … % Rating quality of collaboration and communication high or very high 0.87 OR nurse rates surgeon % … Rating quality of collaboration and communication high or very high 0.48 Surgeon rates anesthesiologist … % Rating quality of collaboration and communication high or very high 0.84 Anesthesiologist rates surgeon … Team introductions Surgeon/physician asks team members to voice concerns during the case
  6. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-f.docx
    September 01, 2016 - Will the surgeon/proceduralist share changes to the plan and possible difficulties? … Will the surgeon/proceduralist ask all team members to speak up if they have any concerns during the
  7. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - The attending surgeon is running a little late, so the resident assumes situational leadership and … Everything is proceeding without incident until the attending surgeon abruptly charges into the room … An orthopedic surgeon at the receiving facility examines the patient and determines that back surgery … The patient verbally expresses hostility toward the surgeon and about his room assignment; however
  8. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-d.html
    April 01, 2017 - Surgeon, Nurse, and Anesthesia Professional perform the Timeout |___| Patient's name |___| Surgical … Briefing Surgeon Shares: |___| Any changes to operative plan and possible difficulties Anesthesia … Scrub Tech Confirm: |___| All medications are correct and labeled |___| Implant type and size Surgeon
  9. Improving-Facnotes (doc file)

    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
    May 01, 2017 - The surgeon shares the operative plan and difficulties anticipated during the operation, which lets team … Finally, the surgeon or physician sets the tone with this statement: “Does anybody have any concerns? … An example is when a surgeon keeps receiving the same pair of dull scissors. … During the briefing, the surgeon shares changes to the operative plan and the possible difficulties. … The team should include at least one— · Administrator · Surgeon/physician · Anesthesia professional
  10. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief.pptx
    June 01, 2015 - Nurse Anesthetist - Circulating Nurse - Scrub Technician - Surgeon … 17 Intervention: Example: The surgeon … role to initiate the debrief (circulator) as well as a specific trigger to prompt debrief initiation (surgeon … safety checklist will be explored Completion of preop briefing Completion of the timeout Completion of surgeon
  11. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k.html
    May 01, 2017 - –  -  Circulating Nurse   –  -  Scrub Technician   –  -  Surgeon … Remeasurements Intervention:  Example: The surgeon … role to initiate the debrief (circulator) as well as a specific  trigger to prompt debrief initiation (surgeon … Completion of the timeout Completion of surgeon sharing any changes to operative plan and possible
  12. www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html
    March 01, 2014 - The attending surgeon is running a little late, so the resident assumes situational leadership and begins … Everything is proceeding without incident until the attending surgeon abruptly charges into the room … An orthopedic surgeon at the receiving facility examines the patient and determines that back surgery … The patient verbally expresses hostility toward the surgeon and about his room assignment; however, he
  13. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
    January 17, 2019 - MD, MPH Director, Center for Quality Improvement and Patient Safety, AHRQ Rear Admiral, Assistant Surgeon
  14. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
    May 01, 2017 - The surgeon shares the operative plan and difficulties anticipated during the operation, which lets team … Finally, the surgeon or physician sets the tone with this statement: “Does anybody have any concerns? … An example is when a surgeon keeps receiving the same pair of dull scissors. … During the briefing, the surgeon shares changes to the operative plan and the possible difficulties. … The team should include at least one— Administrator Surgeon/physician Anesthesia professional
  15. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
    July 25, 2018 - MD, MPH Director, Center for Quality Improvement and Patient Safety, AHRQ Rear Admiral, Assistant Surgeon
  16. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.docx
    May 01, 2017 - Overview Communication and Teamwork Defined · Slides 4-11 Improving Surgical Team Communication With Briefings* · Slides 12-17 · Example Briefing* (2 min 14) Improving Surgical Team Communication With Debriefings* · Slides 18-25 · Example Debriefing* (1 min 24) The Surgical Checklist as a Communication and Teamwork …
  17. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
    February 05, 2019 - Improvement and Patient Safety, Agency for Healthcare Research and Quality (AHRQ) Rear Admiral, Assistant Surgeon
  18. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
    January 01, 2018 - Improvement and Patient Safety, Agency for Healthcare Research and Quality (AHRQ) Rear Admiral, Assistant Surgeon
  19. www.healthcare411.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
    July 01, 2004 - Additionally, many of the respondents were unaware that their surgeon and primary care physician were … Additionally, readers were reminded that the surgeon and physician may be different people, and they … • Ask your surgeon: - Exactly what will you be doing? - About how long will it take? … • Tell the surgeon, anesthesiologist, and nurses about any allergies, bad reactions to anesthesia, and … Safety: Vol. 4 148 The fifth step offers questions that the patient can ask the physician and surgeon
  20. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-f.html
    May 01, 2017 - . |___| Will the surgeon/proceduralist share changes to the plan and possible difficulties? … |___| Will the surgeon/proceduralist ask all team members to speak up if they have any concerns during

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