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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - VA
Examples of Patient Experience
Improvement:
Veterans Health Administration
Jennifer Purdy: Executive Director, VA Patient Experience Program
Jim Schaefer: Director of Surveys , Analytics & Performance Integration
Webcast Sponsored by AHRQ
March 3,…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - Creative Strategies to Improve Patient Care Experience - Part 3 Nemhard
Creative Strategies to Improve
Patient Care Experience
Presenters (from the Yale Team)
Ingrid Nembhard, PhD, MS
Associate Professor
The Wharton School
University of Pennsylvania
Yuna Lee, PhD, MPH
Assistant Professor
Mailman School of Publ…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-design-guide-final508.pdf
June 02, 2025 - Design Guide for Warm Handoff Plus
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Design Guide for
Warm Handoff Plus
Introduction
In a typical primary care visit, the patient transitions from one member of the healthcare team
to another multiple times, often wit…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_T3-Concise_Antibiogram_Toolkit_Using_WHONET_to_Create_Your_Antibiogram.pdf
May 01, 2014 - www.ahrq.gov/NH-ASPGuide ● May 2014 AHRQ Pub. No. 14-0012-3-EF
Concise Antibiogram Toolkit
Using WHONET to Create Your Antibiogram
WHONET is free Windows-based database software developed in 1989 by the World Health
Organization (WHO). The software is used in laboratories worldwide for the management and
an…
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
Notes
Previous Page Next Page
Table of Contents
Medical Office Survey on Patient Safety Culture
Executive Summary
Chapter 1. Introduction
Chapter 2. Survey Administration Statistics
Chapter 3. Medical Office Characteristics
Chapter 4. Charact…
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www.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations
Summary of Meeting Highlights
On October 7, 2020, the Agency for Healthcare Research and Quality (AHRQ) convened an invitation-only research meeting to discuss improving patient exper…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
August 01, 2024 - Recommended Data Collection Procedures for CAHPS Surveys
Each survey sponsor will need to work with their survey vendor to choose the data collection modes that are most likely to reach their specific patient population and maximize the response rate at an acceptable cost. Research suggests that sequential mult…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - Strategy 6N: Price Transparency
Contents
6.N.1. The Problem
6.N.2. The Intervention
6.N.3. Benefits of This Intervention
References
Download Strategy 6N:
Price Transparency
(PDF, 239 KB)
6.N.1. The Problem
The growth of health care cost-sharing in recent years—through …
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Strategy 6G: Training To Advance Physicians' Communication Skills
Contents
6.G.1. The Problem
6.G.2. The Intervention
6.G.3. Example
References
Download Strategy 6G:
Training To Advance Physicians' Communication Skills
(PDF, 1 MB)
6.G.1. The Problem
People rarely compl…
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www.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/graber-summit2016.pdf
January 01, 2017 - The Timeline to Diagnostic Safety SIDM -Research as a Priority
The Timeline to Diagnostic Safety
SIDM - Research as a Priority
Mark L Graber MD FACP
Senior Fellow – RTI International
Professor Emeritus - SUNY Stony Brook
Founder and President – SIDM
graber.mark@gmail.com
VISION: Creating a world
where no pat…
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www.ahrq.gov/patient-safety/resources/learning-lab/ehrll-long-desc.html
April 01, 2022 - Engineering High Reliability Learning Lab (EHRLL)
Principal Investigator: Sara Singer, Ph.D., Harvard University, Cambridge, MA
AHRQ Grant No.: HS24453
Project Period: 09/30/15–09/29/21
Description: The goal of this learning lab was to enhance capacity for innovation and develop highly reliable system…
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www.ahrq.gov/ncepcr/reports/2024-annual-report/recent-grants-patient-safety.html
May 01, 2024 - Investments in Primary Care Research for 2021 and 2022
Patient Safety
Previous Page Next Page
Table of Contents
Investments in Primary Care Research for 2021 and 2022
Acknowledgments and Authors
Message from the Acting Director of AHRQ's National Center for Excellence in Primary Care Research
…
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www.ahrq.gov/sites/default/files/2024-02/cohen2-report.pdf
January 01, 2024 - Final Progress Report: Risk-Informed Interventions in Community Pharmacy: Implementation and Evaluation
Final Report:
Risk-Informed Interventions in Community Pharmacy:
Implementation and Evaluation
Principal Investigator:
Michael R. Cohen, RPh, MS, ScD (hon), DPS (hon)
Team Members:
Judy L. Smetzer, RN, BSN,…
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www.ahrq.gov/sites/default/files/2024-01/gallagher2-report.pdf
January 01, 2024 - Final Progress Report: Using Team Simulation to Improve Error Disclosure to Patients and Safety Culture
AHRQ Grant Final Progress Report
Title of Project: Using Team Simulation to Improve Error Disclosure to Patients and Safety
Culture
Principal Investigator: Thomas H. Gallagher, MD
Co-Investigators: Sarah Shann…
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www.ahrq.gov/sites/default/files/publications2/files/measure-retirement-2013.pdf
January 01, 2013 - Summary Background Report on 2013 Retirement of Measures from the Child Core Set
Summary Report
Background Report on 2013 Retirement
of CHIPRA Measures from the Child
Core Set
Prepared for:
Agency for Healthcare Research and Quality
Rockville, MD
Prepared by:
RTI International
Resear…
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www.ahrq.gov/sites/default/files/2024-01/lambert-report.pdf
January 01, 2024 - Final Progress Report: TOP-MEDS CERT: Tools for Optimizing Medication Safety
Principal Investigator: Lambert, Bruce L. (Grant No. U19HS021093)
Northwestern University
TOP-MEDS CERT: Tools for Optimizing Medication Safety
Final Report, September 1, 2011, to August 30, 2017
Submitted November 20, 2017
This proje…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-casereport.pdf
September 05, 2017 - Case Report on Ambulatory Safety and Quality
PATIENT
SAFETY
CASE REPORT
IMPROVING YOUR
LABORATORY
TESTING PROCESS
c
IMPROVING YOUR LABORATORY
TESTING PROCESS
A Step-by-Step Guide for Rapid- Cycle Patient Safety and Quality Improvement
Agency for Healthcare Research and Quality
Advancing Excellence in Health C…
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide5.html
October 01, 2017 - Module 5: How To Measure Pressure Injury Rates and Prevention Practices
Training Guide
Module Aim
The aim of this module is to support your efforts to measure and monitor pressure injury rates and pressure injury prevention practices.
Module Goals
The goals of Module 5 are to have the Implementation T…
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www.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
July 01, 2013 - Webinar #1: Fuzzy Set Analysis (Slide Presentation)
Advanced Methods in Delivery System Research - Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement
Presenter: Marcus Thygeson, MD Discussant: Jodi Holtrop, PhD Moderator: Michael I. Harrison, PhD Sponsored by AHRQ's Delivery…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar01/sl_fuzzyset.ppt
May 14, 2013 - AHRQ Slide Template 2004
Advanced Methods in Delivery System Research –
Planning, Executing, Analyzing, and
Reporting Research on
Delivery System Improvement
Webinar #1: Fuzzy Set Analysis
Presenter: Marcus Thygeson, MD
Discussant: Jodi Holtrop, PhD,
Moderator: Michael I. Harrison, PhD
Sponsored by AHRQ’s Deliv…