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  1. Identifying Areas to Improve (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Identifying_Areas_to_Improve_2012_03_01_Transcript.pdf
    January 01, 2012 - Identifying Areas to Improve Identifying Areas to Improve March 2012  Podcast Speaker Donna Farley, Senior Health Policy Analyst and Co-lead, RAND CAHPS Team Moderator Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health Policy, Saint Vincent College Presentation A…

  2. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Reporting R…

  3. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Reporting R…

  4. Development of the Learning Health System Researcher Core Competencies (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/funding/training-grants/lhsabstract.pdf
    December 01, 2016 - Development of the Learning Health System Researcher Core Competencies Development of the Learning Health System Researcher Core Competencies Objective: To develop core competencies for learning health system (LHS) researchers to guide the development of training programs. Data Sources: A systematic literature r…

  5. The Logic Model: The Foundation to Implement, Study, and Refine Patient-Centered Medical Home Models | PCMH Resource Center

    pcmh.ahrq.gov/page/logic-model-foundation-implement-study-and-refine-patient-centered-medical-home-models
    March 01, 2013 - The Logic Model: The Foundation to Implement, Study, and Refine Patient-Centered Medical Home Models March 2013 AHRQ Publication No. 13-0029-EF Prepared For: Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, http://www.ahrq.gov/ …

  6. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/cpi/about/mission/arra/index.html
    December 01, 2014 - SHARE: More topics in this section About About AHRQ AHRQ's 35th Anniversary Profile Mission and Budget AHRQ’s Core Competencies Health Equity National Advisory Council for Healthcare Research and Quality National Actio…

  7. 1. Are you ready for this change? | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/ready-change.html
    January 01, 2013 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Fall Prevention Program Implementation Guide Fall Preve…

  8. TeamSTEPPS® 2.0 for Long-Term Care | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps/longtermcare/index.html
    May 01, 2019 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …

  9. Meeting Minutes, April 2019 | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/news/events/nac/2019-04-nac/nacmtg0419-minutes.html
    July 01, 2019 - SHARE: More topics in this section News Newsroom Blog Newsletter Events AHRQ Research Summit on Diagnostic Safety AHRQ Research Summit on Learning Health Systems National Advisory Council Meetings AHRQ Research Confere…

  10. 3. Which fall prevention practices do you want to use? | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/practices.html
    January 01, 2013 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Fall Prevention Program Implementation Guide Fall Preve…

  11. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement 1 Issue Brief How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement This brief shares the experiences of two provider groups using the 12-Month version of the CAHPS Clinician & …

  12. Pemat Form (xls file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls
    November 01, 2013 - PEMAT Patient Education Materials Assessment Tool (PEMAT) Auto-Scoring Form   An Instrument To Assess the Understandability and Actionability of Print and Audiovisual Patient Education Materials (Version 1.0) Suggested Citation: Shoemaker SJ, Wolf MS, Brach C. The Patient Education Materials Assessment Tool …

  13. TeamSTEPPS in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
    January 01, 2013 - TeamSTEPPS in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities TeamSTEPPS® in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities September 11, 2013 TEAMSTEPPS 05.2 Mod 1 05.2 Pa…

  14. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
    July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.A. Open A…

  15. Sampling, Weighting, and Synthetization Methodologies (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Sampling-Weighting-Synthetization-Methodologies.pdf
    December 01, 2023 - Sampling, Weighting, and Synthetization Methodologies Synthetic Healthcare Database for Research (SyH-DR) A Synthetic Nationally Representative All-Payer Claims Database SAMPLING, WEIGHTING, AND SYNTHETIZATION METHODOLOGIES AHRQ Publication No. 24-0019-4-EF December 2023 SyH-DR i Methodologies TABLE OF…

  16. Guide To Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
    March 01, 2017 - Guide To Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Guide to Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care AHRQ Pu…

  17. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
    June 01, 2021 - About the CAHPS Patient Narratives Elicitation Protocol June 2021 Administering the CAHPS® Clinician & Group Narrative Item Set Introduction ......................................................................................................... 1 Placing the Narrative Items in the Survey ......................…

  18. Statistical Process Control:Possible Uses to Monitor and Evaluate Patient-Centered Medical Home Models | PCMH Resource Center

    pcmh.ahrq.gov/page/statistical-process-controlpossible-uses-monitor-and-evaluate-patient-centered-medical-home
    March 01, 2013 - Statistical Process Control:Possible Uses to Monitor and Evaluate Patient-Centered Medical Home Models March 2013 AHRQ Publication No: 13-0031-EF Prepared For: Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, http://www.ahrq.gov/ …

  19. Is Your Organization Ready for TeamSTEPPS™? (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
    August 01, 2005 - Is Your Organization Ready for TeamSTEPPS™? Is Your Organization Ready for TeamSTEPPS™? Answering these questions can help your institution understand its level of readiness to initiate the TeamSTEPPS program. You may find it helpful to have a colleague review your responses or to answer the questions with a large…

  20. Is Your Organization Ready for TeamSTEPPS™? (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
    August 01, 2005 - Is Your Organization Ready for TeamSTEPPS™? Is Your Organization Ready for TeamSTEPPS™? Answering these questions can help your institution understand its level of readiness to initiate the TeamSTEPPS program. You may find it helpful to have a colleague review your responses or to answer the questions with a large…
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