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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/about/F2CGLizHoyRogerLevine.pdf
June 02, 2025 - General Issues
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Behavioral frequency response scale (Never
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Always) created problems for many items … be
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Staff treats you with courtesy and respect
Quality Improvement ItemsQuality Improvement Items … about the risks and benefits of
treatment decisions
Quality Improvement ItemsQuality Improvement Items … Consortium
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Yale/Harvard
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RAND
Expected to take 3+ months
Some specialty development of
supplemental … items over time
Potential Users of SurveyPotential Users of Survey
Specialty societies
–
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psnet.ahrq.gov/issue/exploring-relationships-between-patient-safety-culture-and-patients-assessments-hospital-care
December 15, 2010 - study, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture (SOPS) Workplace Safety Supplemental … Items for Hospitals. … 2022
Updated Results for the AHRQ Surveys on Patient Safety Culture Workplace Safety Supplemental
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psnet.ahrq.gov/issue/exploring-relationships-between-hospital-patient-safety-culture-and-consumer-reports-safety
July 21, 2016 - study, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture (SOPS) Workplace Safety Supplemental … Items for Hospitals. … 2022
Updated Results for the AHRQ Surveys on Patient Safety Culture Workplace Safety Supplemental
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psnet.ahrq.gov/issue/ahrq-nursing-home-survey-patient-safety-culture-2019-user-comparative-database-report
April 17, 2019 - 2022 Updated Results for the AHRQ Surveys on Patient Safety Culture (SOPS) Diagnostic Safety Supplemental … Items. … September 27, 2023
Supplemental Item Set for Nursing Home SOPS: Call for Pilot Participants
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
May 15, 2017 - should
be missing, but the items are answered, the subsequent dependent items should be set to missing … • Demographic and other background items. … Reverse coding is also required for some of the supplemental items where the
question is negatively … Please review any supplemental items you use to determine which ones might need reverse
coding for ease … • You want to weight the items differentially.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
January 01, 2023 - Pharmacy
Year: 2019
Sites: 331
N: 2,157
26
SOPS Database Submission Schedule
SOPS Survey and Supplemental … Have administered the SOPS survey
(with or without SOPS supplemental
item sets) in its entirety without … submission system
33
SOPS Data Entry and Analysis Tools
• Available for all SOPS surveys
and supplemental … Improving Workplace Safety in Hospitals:
A Resource List for Users of the AHRQ Workplace Safety
Supplemental … composite measures assessed in the Agency for Healt hcare Research and Quality (AHRQ)
Workplace Safety Supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072221.pdf
November 19, 2021 - • Diagnostic Safety Supplemental Item Set for Medical Office Survey
on Patient Safety Culture has … grants.nih.gov/grants/guide/pa-files/PA-21-266.html
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
May 15, 2017 - should
be missing, but the items are answered, the subsequent dependent items should be set to missing … • Demographic and other background items. … Reverse coding is also required for some of the supplemental items where the
question is negatively … Please review any supplemental items you use to determine which ones might need reverse
coding for ease … • You want to weight the items differentially.
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psnet.ahrq.gov/issue/amia-annual-symposium-proceedings-2011
March 06, 2024 - February 27, 2019
Health IT Patient Safety Supplemental Items for Hospitals.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-culture-survey-brazil-references.html
August 01, 2024 - Sorra J. 2022 Updated Results for the AHRQ Surveys on Patient Safety Culture (SOPS®) Diagnostic Safety Supplemental … Items .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
December 27, 2017 - ......... 1
Reporting Dental Plan Survey Measures .............................. 2
Appendix: Survey Items … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … )
• Access to dental care (composite of 5 items)
• Dental plan costs and services (composite of … The use of composite measures rather
than individual items is one way to avoid “information overload … They can also provide a greater level of detail, such
as results at the item level, results for supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
December 27, 2017 - ......... 1
Reporting Dental Plan Survey Measures .............................. 2
Appendix: Survey Items … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … )
• Access to dental care (composite of 5 items)
• Dental plan costs and services (composite of … The use of composite measures rather
than individual items is one way to avoid “information overload … They can also provide a greater level of detail, such
as results at the item level, results for supplemental
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psnet.ahrq.gov/issue/all-one-and-one-all-how-patient-safety-starts-healthcare-workers
August 24, 2022 - June 26, 2019
Health IT Patient Safety Supplemental Items for Hospitals.
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psnet.ahrq.gov/issue/diagnostic-excellence-0
December 08, 2021 - November 6, 2024
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - To that, core questionnaire supplemental items can
be added. … So there are CAHPS supplemental items that have been tested and that are made available through
the … And so through both the core survey plus the supplemental items users get to their own customized CAHPS … items as needed to fit your individual needs. … There
are other supplemental items also available, and these all are on the AHRQ CAHPS Web site available
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - ............. 1
Reporting American Indian Survey Measures ...................... 2
Appendix: Survey Items … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … (composite of 2 items)*
• Coordination of care (single item)*
• Patients’ rating of the provider … The use of composite measures rather than individual
items is one way to avoid “information overload … They can also provide a greater level of detail, such as
results at the item level, results for supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - document may be used and reprinted without permission except for the following:
Federal Government logos, items … • Adding supplemental CAHPS items
may decrease response rates,
especially for phone surveys. … However, a more
recent study suggests that adding supplemental items to CAHPS surveys can be detrimental … More
specifically, supplemental items decreased response rates on the CAHPS Medicare Advantage and … Establishing limits for supplemental items on a standardized
national survey.
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psnet.ahrq.gov/node/865454/psn-pdf
March 27, 2024 - measure psychological safety and employee voice, primarily through
Likert scale–based surveys to rate items … Another large survey study found that rating leadership highly on items like “provides
useful feedback … Workplace Safety Supplemental Item Set for Nursing
Home SOPS. … Accessed February 5,
2024. https://www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html … https://psnet.ahrq.gov//#_ednref7
https://www.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - information
• Include patient reports and ratings of
experiences – not “satisfaction”
• Base question items … Field Test Which survey items and administration procedures
result in the most accurate and comparable … www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
www.ahrq.gov/cahps
Facilitating Use of CAHPS Surveys
• Supplemental … items
• Reconciliation
• Search tool on CAHPS site
https://www.ahrq.gov/cahps/surveys-guidance/item
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
March 20, 2017 - The questionnaire consists of a standard set of core items that must be administered. … Survey users may incorporate supplemental items at the end of the questionnaire to
capture information … Tables in the appendix
indicate which survey items are included in each of the composite, single-item