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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Patient Safety Culture (SOPS)
Westat
12
Selecting a SOPS Survey or Item Set
SOPS Surveys
SOPS Supplemental … development
Ambulatory Surgery Center
Community Pharmacy
13
Customizing Your Survey
• SOPS supplemental … Items
or
Custom
Questions to the
End
14
Survey Administration Guidelines
SOPS Survey User … • Analyzing the data
► Calculating response rates
► Calculating scores on composite measures and
items … Submitting to the SOPS Databases
42
SOPS Database Submission Schedule
SOPS Survey and Supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
October 30, 2020 - • Patient-Centered Medical Home (PCMH) items. … This version of the Clinician & Group
Survey includes the 3.0 version of PCMH items. … PCMH items have been incorporated into
the core items; for easy identification, they are highlighted … • Supplemental items: Survey users may add questions to this survey. … Please visit the
CAHPS Web site to review supplemental items developed by the CAHPS Consortium and
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
June 02, 2025 - Yes, you can add your own questions or any of the 16 supplemental items developed specifically for the … Please follow the instructions for placing these items in the survey with the
core survey items. … The placement and wording of the core survey items and responses cannot be
changed. … A list of the items in this
measure is provided in Patient Experience Measures from the CAHPS® Cancer … If you are adding questions that are not from the CAHPS Cancer Care supplemental items (e.g.,
questions
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www.ahrq.gov/cahps/helpful-resources/index.html
September 01, 2024 - You can use supplemental items developed under the CAHPS program, borrow items from other surveys, or … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire
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www.ahrq.gov/sops/about/patient-safety-culture.html
June 01, 2024 - All of the SOPS surveys include a standard set of core items with comparable survey content across facilities … The SOPS Program also offers optional supplemental item sets that can be added to the core surveys to … SOPS surveys and supplemental item sets undergo a rigorous development and testing process. … Each of these areas is assessed by multiple survey items to enable reliable measurement and facilitate … In addition, survey items are customized for each setting of care.
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meps.ahrq.gov/mepsweb/survey_comp/survey.jsp
July 18, 2025 - HC Supplemental Paper Questionnaires
MEPS periodically administers paper
questionnaires … as well as items from the Adult SAQ. … In 2020, the PSAQ was further modified to include
supplemental items on alcohol and drug use … , as well as items on mental health counseling
and treatment. … These supplemental items were the same for males and females.
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meps.ahrq.gov/survey_comp/survey.jsp
July 18, 2025 - HC Supplemental Paper Questionnaires
MEPS periodically administers paper
questionnaires … as well as items from the Adult SAQ. … In 2020, the PSAQ was further modified to include
supplemental items on alcohol and drug use … , as well as items on mental health counseling
and treatment. … These supplemental items were the same for males and females.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-child-composite-measures.pdf
January 24, 2024 - Items: Survey on the Experiences with Care of Children Age 17 and Younger, as Submitted to the 2023 … Items
CAHPS Health Plan Survey 5.1H - Child Version Including Medicaid and Children with Chronic Conditions … Supplemental Items: Survey on
the Experiences with Care of Children Age 17 and Younger, as Submitted … Supplemental Items: Survey on
the Experiences with Care of Children Age 17 and Younger, as Submitted … States or health plans that include the CCC supplemental items draw a sample of children in the general
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www.ahrq.gov/sops/databases/pharmacy/submission.html
September 01, 2024 - SOPS Community Pharmacy Survey in its entirety without modifications or deletions to the core* survey items … Do not reorder core survey items. … Do not insert new items or supplemental items within the core survey—they should only be added toward … *Note: Core survey items are the survey items in Sections A-E.
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www.ahrq.gov/sops/databases/asc/databases/submission.html
September 01, 2024 - Ambulatory Surgery Center Survey in its entirety without modifications or deletions to the core* survey items … Do not reorder core survey items. … Do not insert new items or supplemental items within the core survey—they should only be added toward … the end of the survey, right before the background questions. * Note: Core survey items are the survey … items in Sections A-G.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
June 02, 2025 - Coordination, and Office Staff
• Overall rating of the provider
• Patient-Centered Medical Home (PCMH) supplemental … items: 3
questions and a 2-item composite measure
• Additional items: 4 items about discussions with … be female
• On the 9 key measures, there was one statistically significant
difference
• On the 5 supplemental … the PCMH measures were very similar to those with email
addresses
• Differences on the additional items
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psnet.ahrq.gov/issue/teledx-how-telemedicine-working-and-not-working-support-diagnosis
November 08, 2017 - March 16, 2022
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices. … August 19, 2020
Health IT Patient Safety Supplemental Items for Hospitals.
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psnet.ahrq.gov/issue/hospital-accident-lessons-learned-death-conviction-and-healing
March 06, 2005 - May 6, 2022
New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals. … October 13, 2021
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - positions/work areas; orientation to just culture;
► Structure: NA/DK; negatively worded and complex items … • Used the standard SOPS methodology to develop new items and
test them
• Surprising results in 2017 … 2020
► HSOPS 1.0, HSOPS 2.0, Health Information Technology (Health IT) and Value
and Efficiency (VE) Supplemental … Items
11
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psnet.ahrq.gov/issue/using-ahrqs-sops-hospital-survey-and-workplace-safety-item-set-experiences-state-hospital
March 22, 2024 - IHA) used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental … April 27, 2023
- April 27, 2023
New AHRQ SOPS Workplace Safety Supplemental Item Set … February 15, 2023
New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals.
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www.ahrq.gov/diagnostic-safety/tools/index.html
June 01, 2025 - Diagnostic Safety Supplemental Items for the Surveys on Patient Safety Culture (SOPS) Medical Office … These supplemental items are designed to be used in conjunction with the core SOPS Medical Office Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-chartbook.pdf
January 01, 2023 - , Ratings, Recommendation Items and
Supplemental Employment Module Items B-1
Appendix C How Results … Supplemental Employment Module Items B-4
Table C-1. … Appendix B
Composite Measures,
Items, Ratings, Recommendation Items, and
Supplemental Employment … , Items, Ratings, Recommendation Items
and Supplemental Employment Module Items
Table B-1 and Table … Supplemental Employment Module Items
Survey Question Text Response Options
Employment Module Items
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www.ahrq.gov/sites/default/files/publications/files/ccrm-atlas-suppl.pdf
October 01, 2013 - In this supplemental report, the investigators suggest 52 potential measures or measurement
concepts … source Clinic/clinician survey
Calculation method This measure may be based on specific survey items … visits, etc.) or may be
reported as a composite measure that combines responses to several survey
items … source Patient/individual survey
Calculation method This measure may be based on specific survey items … visits, etc.) or may be
reported as a composite measure that combines responses to several survey
items
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/resources/ccrm-atlas-suppl/ccrm-atlas-suppl.pdf
October 01, 2013 - In this supplemental report, the investigators suggest 52 potential measures or measurement
concepts … source Clinic/clinician survey
Calculation method This measure may be based on specific survey items … visits, etc.) or may be
reported as a composite measure that combines responses to several survey
items … source Patient/individual survey
Calculation method This measure may be based on specific survey items … visits, etc.) or may be
reported as a composite measure that combines responses to several survey
items
-
www.ahrq.gov/sites/default/files/publications2/files/dx-issue-brief-20-brazil-health-system.pdf
August 01, 2024 - was adapted from AHRQ’s Medical Office Surveys
on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental … assessment included a modified survey adapted from the SOPS Medical Office Survey Diagnostic
Safety Supplemental … ), Testing and Referrals (4 items), and Provider and Staff
Communication Around Diagnosis (5 items). … These results were below the AHRQ average (Table 1, items 10 and 11) and revealed a significant
gap … Items.