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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-ginsberg.pdf
June 02, 2025 - providers
► Access to care and information
► Care coordination
• CAHPS surveys can be customized with supplemental … items
8
CAHPS Supplemental Narrative Item Sets
• Narrative Item Sets (NIS) are a structured series … rigor
9
Welcome from AHRQ
AHRQ’s Core Competencies
The AHRQ CAHPS® Program
CAHPS Surveys
CAHPS Supplemental
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psnet.ahrq.gov/issue/diagnostic-excellence-patient-safety-awareness-week-webinar
May 29, 2024 - October 13, 2021
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices. … June 26, 2019
Health IT Patient Safety Supplemental Items for Hospitals.
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www.ahrq.gov/cahps/news-and-events/news/archive/index.html
June 01, 2024 - These open-ended supplemental items offer patients the opportunity to provide details about their experiences … New survey items ask patients about experiences accessing mental health care (August 2021) New supplemental … Review supplemental mental health care items for the Health Plan Survey . … Review supplemental mental health care items for the Clinician & Group Survey . … Adding supplemental items to assess telehealth.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - , and
changed “phone” to “contact”
• Communication: reduced from 6 to 4 items
• Net change: reduced … core from 34 to 31 items
15
www.cahps.ahrq.gov
Measuring Access
CG-CAHPS 2.0 Content
In the … section
19
www.cahps.ahrq.gov
Additional Revisions to CG-CAHPS Survey
Content
• Updates to supplemental … items to assess
experience with a Patient Centered Medical Home
• Talk about all the prescription … medicines you are taking
moved to core survey (Q20)
• Reduced from 18 to 6 supplemental items
20
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-SOPS_101_Webcast-FAMOLARO.pdf
January 01, 2020 - Data Submission Schedule
SOPS Database 2020 2021 2022
Hospital
- Health IT &
Value and Efficiency
Supplemental … Items
June 1- July 20
HSOPS 1.0 & 2.0
June
HSOPS 2.0 only
Nursing Home Sept 1-21 Sept. … Medical Office
- Value and Efficiency
Supplemental Items
Sept. … • HSOPS 2.0 has 40 survey items compared to 51 items in HSOPS
1.0
• Only 5 HSOPS 1.0 survey items were … and negatively worded items
31
NEW For More Information on HSOPS 2.0
• HSOPS 2.0 Webcast Replay
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-pt-narratives-support-px-strategy-bakdash.pdf
June 02, 2025 - science of measuring and
improving patient experience:
–Validated surveys for high-stakes purposes
–Supplemental … questions, including narrative items
–Quality improvement resources
–Voluntary databases for selected … 10
Gain for Adding
Narrative Items
11
CAHPS
Narrative Item Sets
• Clinician & Group
Survey … (CG-CAHPS)
Items for Ambulatory
Care
• Child Hospital
Survey (Child
HCAHPS) Items for
In-patient … Narrative Items
CAHPS Narrative Item Sets
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_cg_cahps_chartbook.pdf
January 01, 2016 - Items. … The results also include the
PCMH supplemental composites and items. … Items. … The results also include the PCMH supplemental composites and items. … The results also include the PCMH supplemental composites and items.
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psnet.ahrq.gov/issue/diagnostic-safety-supplemental-item-set-medical-office-sops
December 24, 2008 - Multi-use Website
Diagnostic Safety Supplemental Item Set for Medical Office SOPS … Citation Text:
Diagnostic Safety Supplemental Item Set for Medical Office SOPS. … This Supplemental Item Set for the AHRQ Surveys on Patient Safety Culture™ (SOPS®) Medical Office Survey … The Diagnostic Safety Supplemental Item Set 2024 survey results report is now available. … March 11, 2020
SOPS Health Information Technology Patient Safety Supplemental Item Set
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valueresourcelist.pdf
January 01, 2019 - Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental … Items
Improving Value and Efficiency in Hospitals and
Medical Offices: A Resource List for Users … of the
AHRQ SOPSTM Value and Efficiency Supplemental
Items
I. … composite measures assessed in the Agency for Healthcare Research and Quality (AHRQ)
Value and Efficiency Supplemental … Items
I.Purpose
II.How To Use This Resource List
III.
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psnet.ahrq.gov/issue/ahrq-research-summit-improving-diagnosis-health-care
October 23, 2019 - November 28, 2023
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices. … April 22, 2020
Health IT Patient Safety Supplemental Items for Hospitals.
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psnet.ahrq.gov/issue/engaging-physicians-teamwork-training-quality-and-safety-or-why-dont-your-physicians-get
July 21, 2021 - March 16, 2022
New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals. … November 24, 2021
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices.
-
www.ahrq.gov/sops/surveys/index.html
January 01, 2025 - Supplemental Item Sets Users of SOPS surveys have the option of incorporating additional questions, known … as supplemental item sets, to customize their questionnaires. … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set SOPS Hospital Survey SOPS Medical Office Survey SOPS Nursing Home Survey Health … If you are administering a patient safety culture survey that is based on a SOPS survey or uses items
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - sheets (trends)
� Patient satisfaction with
communication [via patient exit survey
or communication items … consider:
� AHRQ Survey on Patient Safety Culture for Medical Offices.3
� AHRQ Diagnostic Safety Supplemental … Items for Medical Office SOPS.4
In addition to the validated surveys identified above, you may want … www.ahrq.gov/sops/surveys/medical-office/index.html
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items
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psnet.ahrq.gov/issue/creating-communication-coaching-structure-and-support-your-crp-program
January 25, 2023 - May 6, 2022
New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals. … June 1, 2021
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices.
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psnet.ahrq.gov/issue/supplemental-item-set-nursing-home-sops-call-pilot-participants
December 24, 2008 - Measurement Tool/Indicator
Supplemental Item Set for Nursing Home SOPS: Call for … Citation Text:
Supplemental Item Set for Nursing Home SOPS: Call for Pilot Participants. … The Workplace Safety Supplemental Item Set will assess the extent to which nursing homes’ organizational … The new supplemental item set can be administered optionally at the end of the SOPS Nursing Home Survey … Results are available from of a pilot study that tested the application of the supplemental item set
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/Development-PWMI-Item-Set.html
April 01, 2020 - interviews, as many States expressed a strong interest in measuring the health care experiences of their Supplemental … WI DHFS incorporated a number of draft items, as well as the screener, into their version of the CAHPS … In the spring and summer of 2006, the CAHPS Team cognitively tested the draft items that were included … in these two agencies' surveys and refined the items accordingly. … In 2017, the CAHPS Team released a shorter set of items to focus on experiences with care in doctors’
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psnet.ahrq.gov/node/866727/psn-pdf
September 18, 2024 - SOPS®) Hospital Survey Version 1.0 Database and the
SOPS Health Information Technology Patient Safety Supplemental … Items to assess staff perceptions of
EHR safety and usability by staff position and tenure. … surveys-patient-safety-culture
https://psnet.ahrq.gov/issue/sops-health-information-technology-patient-safety-supplemental-item-set-hospital-survey
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight02.html
May 01, 2013 - The national evaluation team therefore asked selected States to collect supplemental data on medical … to the subset of 14 items included in the MHI-RSF. … versus the subset of 14 MHI-RSF items. … Higher scores indicate greater correlation among items. … adding error and no items should be cut (not shown).