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www.ahrq.gov/cahps/about-cahps/glossary/index.html
May 01, 2024 - Core Items In a CAHPS survey, the core items are questions designed to do the following: Assess a domain … Use of the core items is critical to maintaining the comparability of CAHPS survey results. … The core items in a given domain may not be the same across different healthcare settings. … Supplemental Items Supplemental items are optional questions that allow survey sponsors to ask about … Some supplemental items are designed to be administered together as a set.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/2022-HSOPS-WPS-database-report-appendix-508.pdf
January 01, 2022 - Item Set for Hospitals composite measures and items by job satisfaction, intent to
leave, tenure in … Item
Set for Hospitals Results (Page 1 of 3)
Job Satisfaction
Survey Items by Workplace Safety … Item
Set for Hospitals Results (Page 2 of 3)
Job Satisfaction
Survey Items by Workplace Safety … Item Set for Hospitals Results
Job Satisfaction
Workplace Safety Single Items
Very Dissatisfied … Item Set for Hospitals Results (Page 1 of 3)
Interaction With Patients
Survey Items by Workplace
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - from the core items to
the supplemental items. … on an existing CG-CAHPS supplemental item. … from the 2.0 version was
moved into the core survey and several were moved into the general set of
supplemental … items. … These changes reduce the Adult Item Set from 18
items to 6 items.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-ahrq.pdf
June 02, 2025 - appointments; coordinated care; easy access to information
CAHPS Surveys can be customized with supplemental … items
8
CAHPS Supplemental Narrative Item Sets
Narrative items are a structured series of open-ended … Narrative Item Sets
CG-CAHPS Narrative Item Set
Health Plan
Narrative Item Set
Inpatient Narrative Items
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www.ahrq.gov/sops/resources/index.html
January 01, 2025 - There is a tool for each of the SOPS surveys and supplemental item sets. … Improvement Resource Lists Review SOPS resource lists below for SOPS surveys and supplemental items. … Community Pharmacy (PDF, 292 KB) Ambulatory Surgery Center (PDF, 763 KB) Resource Lists for SOPS Supplemental … Items Medical Office Diagnostic Safety (PDF, 272 KB) Medical Office and Hospital Value and Efficiency … Review the SOPS bibliography , which provides citations for articles published on the SOPS surveys and supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy
Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0
Topic: Health Literacy
Population Version … : Adult
Language: Spanish
Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental … Some items cover events that occur with low frequency in the general population. … Learn more about CAHPS supplemental items.
Questions
Placement and Other Instructions
C-HL1.
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psnet.ahrq.gov/issue/tutorial-ahrq-sopsr-data-entry-and-analysis-tool
December 10, 2024 - October 5, 2022
New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals. … November 24, 2021
New AHRQ Surveys on Patient Safety Culture Diagnostic Safety Supplemental … Items for Medical Offices. … October 30, 2019
Health IT Patient Safety Supplemental Items for Hospitals.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - Every CAHPS survey is composed of core items and
supplemental items. … Supplemental items offer users
a variety of questions that they can add to the core items in
order … items to address the PCMH domains. … The supplemental
items derive from both existing CAHPS surveys as well as
other surveys that were identified … Supplemental items drawn from other surveys
are often amended to ensure that they are consistent with
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - patients and families.
19
www.ahrq.gov/cahps
CAHPS Survey Content
CAHPS Core
Questionnaire
CAHPS
Supplemental … Items
Customized
CAHPS
Survey
20
www.ahrq.gov/cahps
CAHPS Core Questionnaires
Core domains … care team
Coordination of care
Customer service
Overall rating
21
www.ahrq.gov/cahps
CAHPS Supplemental … Strongly Correlated with Other Key Outcomes
CAHPS Survey Content
CAHPS Core Questionnaires
CAHPS Supplemental … Items
CAHPS Core Surveys: Some Examples
Accessing CAHPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - & Group Survey includes core items and
supplemental items. … Supplemental Items
Supplemental items are questions that may be added to the core items to customize … Placement of Supplemental Items
The lists of supplemental items available for this survey include detailed … Measures from Supplemental Items
Most of the many supplemental items available for the Clinician & Group … Questions
Core Items
Supplemental Items
Placement of Supplemental Items
Referring to Providers
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
June 25, 2025 - science of
measuring and improving patient experience:
–Validated surveys for high-stakes purposes
–Supplemental … Structure
Customizable approach to patient experience measurement
CAHPS Core
Questionnaire
CAHPS
Supplemental … Items
Customized
CAHPS
Survey
13
Examples of CAHPS Supplemental Items
• Shared Decision-Making … Survey will be shorter than the current 39-item core
• Revisions include new content for health plan
supplemental … Plans
Patient Experience with Condition-Specific Care
CAHPS Survey Structure
Examples of CAHPS Supplemental
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www.ahrq.gov/data/sops.html
March 01, 2025 - SOPS databases are central repositories for survey data from each of the SOPS surveys and SOPS supplemental … items. … In addition, organizations that administer any of the supplemental items with the companion SOPS survey
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
June 01, 2025 - & Group Survey 3.0/3.1 , which asks patients about their experiences over the last 6 months: These supplemental … Clinician & Group Visit Survey 4.0 (beta) , which asks patients about their most recent visit: These supplemental … items are available in English for the Adult version of the survey. … issues: Placing the items in the survey. … Using the items on their own. Introducing the items. Editing the items. Drawing a sample.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
June 01, 2020 - Organizations that administer an existing SOPS survey either with or without the supplemental items, … Now, we also have optional supplemental items sets that users may add to assess content in areas not … The cover page for the supplemental items provides instructions such as where to
place the items in … that I wanted to tell you a little bit about was the value and efficiency supplemental items. … for each supplemental items set.
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www.ahrq.gov/cahps/consumer-reporting/index.html
October 01, 2024 - The use of composite measures rather than individual items is one way to avoid “information overload” … items should be carefully considered. … Options include: Greater level of detail, such as results at the item level, results for any supplemental … items, and the full range of survey responses (e.g., the percent that gave each possible response). … Moreover, these reports can include measures from the supplemental item sets that did not achieve a high
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www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
January 01, 2025 - It consists of 69 core items that ask beneficiaries to report on their experiences with the following … A set of supplemental items ask about experience with employment services. … the CAHPS Home and Community-Based Services Survey and Administrative Guidance To access this survey, supplemental … items, and supporting documentation for survey administration, please visit CAHPS Home and Community
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care … Services
Population version: Adult
Instructions for adding these items
After the last … Reporting the items
Survey users can report items separately or create a composite by adding the responses … to MH3, MH4, and MH6 and dividing by the number of items for which there was a response. … and dividing by the number of items for which there was a response.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services … Population version: Adult
Instructions for adding these items
After the last item before … Reporting the items
Survey users can report items separately or create a composite by adding the responses … to MH3, MH4, and MH6 and dividing by the number of items for which there was a response. … and dividing by the number of items for which there was a response.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
May 01, 2023 - Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental … Item Sets
SOPS Value and Efficiency Supplemental Item Sets Resource List 1
Improving Value and … Efficiency in Hospitals and
Medical Offices: A Resource List for Users of the
AHRQ Value and Efficiency Supplemental … Healthcare
Research and Quality
Updated May 2023
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https://www.ahrq.gov/sops/surveys/hospital/supplemental-items … /value-efficiency.html
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
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www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
March 01, 2025 - both the inpatient and outpatient settings by asking respondents about their care: Before surgery (12 items … During surgery (11 items, including 8 about anesthesiology). After surgery (9 items). … No CAHPS supplemental items were developed for the Surgical Care Survey. … capture information about patients' experiences in domains not addressed by this survey, users may add supplemental … items designed for the CAHPS Clinician & Group Survey .