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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
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www.talkingquality.ahrq.gov/sops/surveys/index.html
January 01, 2023 - Supplemental Item Sets
Users of SOPS surveys have the option of incorporating additional questions, … known as supplemental item sets, to customize their questionnaires. … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set
SOPS Hospital Survey
SOPS Medical Office Survey
SOPS Nursing Home … If you are administering a patient safety culture survey that is based on a SOPS survey or uses items
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - positions/work areas; orientation to just culture;
► Structure: NA/DK; negatively worded and complex items … • Used the standard SOPS methodology to develop new items and
test them
• Surprising results in 2017 … 2020
► HSOPS 1.0, HSOPS 2.0, Health Information Technology (Health IT) and Value
and Efficiency (VE) Supplemental … Items
11
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www.talkingquality.ahrq.gov/sops/webcasts/previous.html
June 01, 2023 - Primer for New Users —Annual Refresher (October 23, 2018)
New AHRQ SOPS Health IT Patient Safety Supplemental … Items for Hospitals (July 25, 2018)
New AHRQ SOPS Value and Efficiency Supplemental Items (January
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast3-gandhi.pdf
January 01, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Optimizing
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
December 01, 2019 - Items
Using CAHPS Surveys
CAHPS Survey Design and Administration
Analyzing CAHPS Survey … ;
Deciding on the content of the survey (e.g., which questionnaires to administer, whether to add supplemental … items to the questionnaires);
Using survey results;
Deciding how to use CAHPS survey results (e.g … CAHPS User Network for some of the tasks typically assigned to a consultant, such as advice on adding supplemental … items or assistance in using the analysis program.
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www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … Some topics are covered by "core" survey items, which are items that must be included in a given version … Other topics are addressed by supplemental CAHPS items that survey users could choose to add to their … , S=Supplemental items
For most of these topics, an organization's performance is reported for a composite
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
December 19, 2019 - Coordination, and Office Staff
• Overall rating of the provider
• Patient-Centered Medical Home (PCMH) supplemental … items: 3
questions and a 2-item composite measure
• Additional items: 4 items about discussions with … be female
• On the 9 key measures, there was one statistically significant
difference
• On the 5 supplemental … the PCMH measures were very similar to those with email
addresses
• Differences on the additional items
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www.talkingquality.ahrq.gov/sops/databases/medical-office/index.html
March 01, 2024 - SOPS Diagnostic Safety Supplemental Item Set . … SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey . … Safety Supplemental Item Set for Medical Offices (PDF, 1.6 MB); Executive Summary (PDF, 1.2 MB)— … Results for the Medical Office Diagnostic Safety Supplemental Item Set include data submitted to the … Items for Medical Offices (PDF, 606 KB)—Results are based on data submitted by more than 1,100 providers
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www.talkingquality.ahrq.gov/sops/news.html
March 01, 2024 - Item Set
Workplace Safety Supplemental Item Set for Hospitals
Value and Efficiency Supplemental … Workplace Safety Supplemental Item Set for Nursing Homes . … AHRQ SOPS ® Hospital Workplace Safety Supplemental Item Set Additional Results (January 2024)
A … AHRQ Post-Webcast Materials for “New SOPS ® Workplace Safety Supplemental Item Set for Nursing Homes … An opportunity to participate in a pilot study of workplace safety supplemental items was also shared
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Survey Design and Administration
Analyzing CAHPS Survey … Consider whether to all supplemental items. … Advise sponsor about all items.
Develop and test new items.
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www.talkingquality.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental … Some of the supplemental items available for these CAHPS surveys are even more complex, and as a result … Can the CAHPS Analysis Program be used for analysis of supplemental items? … Users are free to add CAHPS supplemental items or items of their own choosing.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - :
• Communication About Patient Information (4 items)
• Communication Openness (3 items)
• Staffing, … Work Pressure, and Pace (3 items)
• Teamwork (4 items)
• Staff Training (4 items)
• Organizational … Learning – Continuous Improvement (3 items)
• Response to Mistakes (3 items)
• Management Support for … SOPS Survey 2023 Submission
Ambulatory Surgery Center June 1–22
Medical Office
• Diagnostic Safety Supplemental … Item Set
• Value and Efficiency Supplemental Item Set
Sept 1–22
32
ASC SOPS Survey User’s Guide
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - www.ahrq.gov/cahps
Using the Protocol as Part of CG-CAHPS:
Key Considerations
• Incorporating items … content:
• Preserving privacy
• Identifying calls for help
34
www.ahrq.gov/cahps
Incorporating Items … Into the Survey
• Core Items + Supplemental Items = CAHPS Survey
• Place narrative questions before … Options for Administration
Using the Protocol as Part of CG-CAHPS: Key Considerations
Incorporating Items
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … How To Get the CAHPS Home Health Care Survey and Administrative Guidance
To access this survey, supplemental … CMS provides translations of the Home Health Care Survey and supplemental questions in several languages … The TEP members were asked to comment on the priority they would give items in the draft questionnaire
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www.talkingquality.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
July 01, 2023 - Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Development of New Surveys and Supplemental Item Sets
There are new surveys and item sets in development … Items targeted at patients with functional, visual and hearing impairments.
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www.talkingquality.ahrq.gov/sops/databases/hospital/index.html
March 01, 2024 - In addition, organizations that administer any of the supplemental item sets with the companion SOPS … SOPS Health Information Technology Patient Safety Supplemental Item Set . … SOPS Workplace Safety Supplemental Item Set . … SOPS Value and Efficiency Supplemental Item Set for the Hospital Survey . … SOPS Hospital Survey Version 2.0 (PDF, 2 MB); Appendixes (PDF, 1 MB)—Results are provided for the items
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valueresourcelist.pdf
January 01, 2019 - Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental … Items
Improving Value and Efficiency in Hospitals and
Medical Offices: A Resource List for Users … of the
AHRQ SOPSTM Value and Efficiency Supplemental
Items
I. … composite measures assessed in the Agency for Healthcare Research and Quality (AHRQ)
Value and Efficiency Supplemental … Items
I.Purpose
II.How To Use This Resource List
III.
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
February 01, 2024 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … Supplemental Items for the Child Hospital Survey
The Child Hospital Narrative Item Set presents five … These items can be added to the CAHPS Child Hospital Survey to enable parents or guardians to provide … (PDF, 319 KB)
Webcast: The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
April 01, 2020 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … , 14 "About You" items, and 33 substantive items (plus a retiree version that contained 3 fewer "About … You" items). … AIR evaluated the measurement properties of modified items and composites to determine whether any of