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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
April 01, 2020 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … items. … NCQA version of the Health Plan Survey differs in the following areas:
Inclusion of NCQA-specified supplemental … items.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
May 01, 2022 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … No CAHPS supplemental items were developed for the American Indian Survey. … capture information about patients' experiences in domains not addressed by this survey, users may add supplemental … items designed for the CAHPS Clinician & Group Survey .
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/surgical/index.html
February 01, 2018 - Outpatient and Ambulatory Surgery
Surgical Care
Survey Measures
Development
Supplemental … During surgery (11 items, including 8 about anesthesiology).
After surgery (9 items). … No CAHPS supplemental items were developed for the Surgical Care Survey. … capture information about patients' experiences in domains not addressed by this survey, users may add supplemental … items designed for the CAHPS Clinician & Group Survey .
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www.qualitymeasures.ahrq.gov/sops/webcasts.html
February 01, 2024 - Surgery Center Survey: What You Need To Know (Webcast) (April 27, 2023)
New SOPS® Workplace Safety Supplemental … Surveys: A Primer for New Users (Webcast) (January 12, 2022)
2021
New AHRQ SOPS® Workplace Safety Supplemental … Items for Hospitals (December 16, 2021)
New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast5-sorra-closing.pdf
August 02, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Closing
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental … Items
Patient Narrative Items
Child Hospital Narrative Item Set
Development … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set … Pilot testing of the draft items .
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
April 01, 2022 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental … Items
Children with Chronic Conditions
Measures From the CAHPS Item Set for Children … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
January 01, 2015 - New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D.
5 … Item Sets
• All SOPS surveys are composed of standardized questions —
core items that support the comparability … of survey content
across users
• Optional supplemental item sets can be added
• Add supplemental … SOPS Supplemental Item Sets
Health Information
Technology
Workplace
Safety
Value and
Efficiency … Optional Supplemental Item Sets
SOPS Surveys and Supplemental Item Sets
National Action Plan to Advance
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www.qualitymeasures.ahrq.gov/sops/international/index.html
September 01, 2023 - Pharmacy
17
11
Ambulatory Surgery Center
15
3
Health Information Technology Patient Safety Supplemental … Item Set
3
4
Hospital Value and Efficiency Supplemental Item Set
5
5
Medical Office Value … and Efficiency Supplemental Item Set
2
2
Hospital Workplace Safety Supplemental Item Set
2 … Following these guidelines will help ensure that the survey's items, instructions, and responses convey … Information for translators provides information about the intended meaning of the survey items to help
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www.qualitymeasures.ahrq.gov/sops/surveys/nursing-home/index.html
March 01, 2023 - Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center
Supplemental … Survey Items and Composite Measures
Nursing Home Survey Items and Composite Measures—English (PDF, … Nursing Home Survey Items and Composite Measures—Spanish and Description of Translation Process (PDF … Supplemental Item Set
Workplace Safety Supplemental Item Set for Nursing Home SOPS .
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - The Elicitation Protocol and instructions for using these supplemental items with the CAHPS Clinician … How would I use the Elicitation Protocol with other supplemental items (such as the Patient-
Centered … You can use the Elicitation Protocol along with any supplemental items for the Clinician & Group Survey … Some supplemental items come with specific instructions on where to place individual items in the
survey … How would I use the Elicitation Protocol with other supplemental items (such as the Patient-Centered
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www.qualitymeasures.ahrq.gov/cahps/helpful-resources/index.html
August 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Survey Design and Administration
Analyzing CAHPS Survey … You can use supplemental items developed under the CAHPS program, borrow items from other surveys, or … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-development-overview.pdf
December 22, 2020 - Yes
Surveys Versions Adult Adult, Child
Survey Languages Spanish & English Spanish & English
CAHPS Supplemental … items Not yet available Available online
CAHPS Narrative items Under development Beta items online … 3 items
Communication composite
measure Proposed: 4 items 4 items
Care coordination composite
measure … Proposed: 2 items 3 items
Office staff composite measure Proposed: 2 items 2 items
Rating item Overall … rating of the most recent visit
Overall rating of this
provider
Patient characteristics 9 items 9
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
July 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
Supplemental … Items
Patient Narrative Items
Clinician & Group Narrative Items … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set … Virtually all of those respondents completed the full set of five items; response rates for those items
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Supplemental items are optional questions that users can add in order to customize
the instrument. … 4 items)
• Helpful, courteous, and respectful staff at surgeon’s office (composite of 2
items)
• … Surgical Care Survey
Document No. 409
Page 3
CAHPS® Surgical Care Survey
measures from any supplemental … They can also provide a greater level of detail, such as results at the item
level, results for any supplemental … Moreover, these reports can include measures
from the supplemental item sets that did not achieve a
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - , and
changed “phone” to “contact”
• Communication: reduced from 6 to 4 items
• Net change: reduced … core from 34 to 31 items
15
www.cahps.ahrq.gov
Measuring Access
CG-CAHPS 2.0 Content
In the … section
19
www.cahps.ahrq.gov
Additional Revisions to CG-CAHPS Survey
Content
• Updates to supplemental … items to assess
experience with a Patient Centered Medical Home
• Talk about all the prescription … medicines you are taking
moved to core survey (Q20)
• Reduced from 18 to 6 supplemental items
20
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
-
www.qualitymeasures.ahrq.gov/sops/index.html
January 01, 2024 - 2024 Diagnostic Safety Supplemental … Medical Offices Database Report
New results available for the Diagnostic Safety Supplemental … SOPS Surveys
Explore SOPS® surveys and supplemental items designed to capture provider and staff … Medical Office
Nursing Home
Community Pharmacy
Ambulatory Surgery Center
Supplemental
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - sheets (trends)
� Patient satisfaction with
communication [via patient exit survey
or communication items … to consider:
� AHRQ Survey on Patient Safety Culture for Medical Offices.3
� AHRQ Diagnostic Safety Supplemental … Items for Medical Office SOPS.4
In addition to the validated surveys identified above, you may want … www.ahrq.gov/sops/surveys/medical-office/index.html
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items