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www.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
April 01, 2024 - Securing the Trademark for a New Survey or Item Set
CAHPS surveys and supplemental items have been
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
May 15, 2017 - should
be missing, but the items are answered, the subsequent dependent items should be set to missing … • Demographic and other background items. … Reverse coding is also required for some of the supplemental items where the
question is negatively … Please review any supplemental items you use to determine which ones might need reverse
coding for ease … • You want to weight the items differentially.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-rice.pdf
June 02, 2025 - New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - East Alabama Health
Workplace
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
March 20, 2017 - The questionnaire consists of a standard set of core items that must be administered. … Survey users may incorporate supplemental items at the end of the questionnaire to
capture information … Tables in the appendix
indicate which survey items are included in each of the composite, single-item
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - information
• Include patient reports and ratings of
experiences – not “satisfaction”
• Base question items … Field Test Which survey items and administration procedures
result in the most accurate and comparable … www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
www.ahrq.gov/cahps
Facilitating Use of CAHPS Surveys
• Supplemental … items
• Reconciliation
• Search tool on CAHPS site
https://www.ahrq.gov/cahps/surveys-guidance/item
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
January 01, 2021 - participant’s choice)
Assistance & proxy respondents allowed (not a paid provider)
Maximum of 69 core items … Includes 9 questions to identify type of services used
Ends with 15 demographic questions
Many items … preceded by screener or gate questions
21-item supplemental module on employment support services
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
December 27, 2017 - ......... 1
Reporting Dental Plan Survey Measures .............................. 2
Appendix: Survey Items … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … )
• Access to dental care (composite of 5 items)
• Dental plan costs and services (composite of … The use of composite measures rather
than individual items is one way to avoid “information overload … They can also provide a greater level of detail, such
as results at the item level, results for supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
December 27, 2017 - ......... 1
Reporting Dental Plan Survey Measures .............................. 2
Appendix: Survey Items … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … )
• Access to dental care (composite of 5 items)
• Dental plan costs and services (composite of … The use of composite measures rather
than individual items is one way to avoid “information overload … They can also provide a greater level of detail, such
as results at the item level, results for supplemental
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - ............. 1
Reporting American Indian Survey Measures ...................... 2
Appendix: Survey Items … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … (composite of 2 items)*
• Coordination of care (single item)*
• Patients’ rating of the provider … The use of composite measures rather than individual
items is one way to avoid “information overload … They can also provide a greater level of detail, such as
results at the item level, results for supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - To that, core questionnaire supplemental items can
be added. … So there are CAHPS supplemental items that have been tested and that are made available through
the … And so through both the core survey plus the supplemental items users get to their own customized CAHPS … items as needed to fit your individual needs. … There
are other supplemental items also available, and these all are on the AHRQ CAHPS Web site available
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - document may be used and reprinted without permission except for the following:
Federal Government logos, items … • Adding supplemental CAHPS items
may decrease response rates,
especially for phone surveys. … However, a more
recent study suggests that adding supplemental items to CAHPS surveys can be detrimental … More
specifically, supplemental items decreased response rates on the CAHPS Medicare Advantage and … Establishing limits for supplemental items on a standardized
national survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-listening-voice-of-patient-webcast-ginsberg.pdf
June 02, 2025 - program has advanced the science of patient experience:
Validated surveys for high-stakes purposes
Supplemental … questions, including narrative items
Quality improvement resources
Voluntary databases
Research
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www.ahrq.gov/cahps/about-cahps/patient-experience/prems-proms/index.html
February 01, 2025 - address this challenge by developing new and revised surveys with fewer questions, developing optional supplemental … items, and testing modern and potentially less cumbersome approaches to survey administration (such
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www.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
January 01, 2023 - Optional supplemental items can be used to gather additional information about patients' experiences
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
August 01, 2017 - decisions about reporting affect many aspects of data collection and analysis (e.g., whether to add supplemental … questions to the core items or to analyze responses from children and adults separately).
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
July 01, 2018 - Home
2008
Medical
Office
2009
Community
Pharmacy
2012
Ambulatory
Surgery
Center
2015
SOPS Supplemental … Item Sets
13
SOPS Surveys SOPS Supplemental Item Sets
Health
Information
Technology
Workplace … SOPS Supplemental Item Sets
SOPS Nursing Home Database
NH SOPS: Why Participate?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - The HEDIS designation (H)
refers to supplemental questions added to the survey as part of the Healthcare … and respondents for the
Child Medicaid and CHIP populations that included the 5.1H survey with the supplemental … These are supplemental questions designed to assess the experiences of children with
special health … 23 10,898
CHIP Combined 69 23,008*
* Based on respondents who get the Chronic Conditions supplemental … The table for the 5.1 Child versions also presents the
supplemental item set for Children with Chronic
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - HSOPS 2.0 only
– Can also submit Health IT Patient Safety, Workplace Safety, and
Value and Efficiency Supplemental … Nursing Home SOPS
– Data submission: September 2022
• Item Development
► Nursing Home Workplace Safety Supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
July 01, 2015 - • Supplemental items: Survey users may add questions to this survey. … Please visit the
CAHPS Web site to review supplemental items developed by the CAHPS Consortium and
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv1b.html
June 01, 2010 - social situations, symptoms, accomplishing activities)
ECHO 3.0 (all adult versions), based on four items … Items can be used individually or as part of a scale assessing overall satisfaction. … Prevalence
Total Score
Notes
Current employment status and change over time
ECHO 3.0, supplemental … items
4
3
3
3
13
Tool tested and developed for adult recipients of managed mental health … Items in scale can be summed to a single measure.