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www.ahrq.gov/sops/about/patient-safety-culture.html
June 01, 2024 - All of the SOPS surveys include a standard set of core items with comparable survey content across facilities … The SOPS Program also offers optional supplemental item sets that can be added to the core surveys to … SOPS surveys and supplemental item sets undergo a rigorous development and testing process. … Each of these areas is assessed by multiple survey items to enable reliable measurement and facilitate … In addition, survey items are customized for each setting of care.
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www.ahrq.gov/sites/default/files/publications2/files/dx-issue-brief-20-brazil-health-system.pdf
August 01, 2024 - was adapted from AHRQ’s Medical Office Surveys
on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental … assessment included a modified survey adapted from the SOPS Medical Office Survey Diagnostic
Safety Supplemental … ), Testing and Referrals (4 items), and Provider and Staff
Communication Around Diagnosis (5 items). … These results were below the AHRQ average (Table 1, items 10 and 11) and revealed a significant
gap … Items.
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/formatting-questionnaires.html
August 01, 2024 - Please retain these elements if you add supplemental items to your questionnaire. … tempted to orient response options horizontally instead of vertically, especially for the 0-10 ratings items … to implement telephone surveys, please keep the following guidelines in mind: If you include CAHPS supplemental … items in your survey, follow the placement instructions provided with the items.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - Survey with Patient-Centered Medical Home (PCMH) Supplemental Items)
• Visit Adult 2.0 Core Survey … composites and items,
which survey sponsors may add to the 12-month CG-CAHPS core surveys. … (4-point scale) with Patient-Centered Medical Home (PCMH)
Supplemental Items (i.e., the PCMH Survey … items. … Definition of Composites and Question Items
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - Like all CAHPS
supplemental items, these narrative items are optional; they are not part of the core … Using the Items on Their Own
While the narrative items were designed for use as a supplement to the … Editing the Items
Users of this item set are discouraged from dropping items, changing the order of … the
items, or changing the wording. … Using the Items on Their Own
Introducing the Narrative Items
Editing the Items
Drawing a Sample
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy
Population Version: Adult
Supplemental … Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Literacy
Population Version: Adult
Language … : Spanish
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Some items cover events that occur with low frequency in the general population. … Learn more about CAHPS supplemental items.
Questions
Placement and Other Instructions
P-HL1.
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www.ahrq.gov/sops/events/webinars/sops-primer.121520.html
December 01, 2023 - Speakers described the SOPS program, surveys, supplemental items, databases, resources available to users
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - Survey with Patient-Centered Medical Home (PCMH) Supplemental Items)
• Visit Adult 2.0 Core Survey … composites and items,
which survey sponsors may add to the 12-month CG-CAHPS core surveys. … (4-point scale) with Patient-Centered Medical Home (PCMH)
Supplemental Items (i.e., the PCMH Survey … items. … Definition of Composites and Question Items
-
www.ahrq.gov/faqs/index.html?page=3
December 20, 2012 - the order of items or response options, deleting one or more items, and adding supplemental or custom … questions among the core items within the survey. … Adding items: You are welcome to use the supplemental item sets developed under the SOPS program or … Any supplemental items or additional items from other surveys must be added to the end of the SOPS survey … When inserting supplemental items, remember to include the appropriate subheadings for each supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
May 01, 2023 - Improving Diagnostic Safety in Medical Offices:
A Resource List for Users of the AHRQ Diagnostic
Safety Supplemental … composite measures assessed in the Agency for Healthcare Research and Quality (AHRQ)
Diagnostic Safety Supplemental … Healthcare
Research and Quality
Updated May 2023
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items … sops/surveys/medical-office/index.html
mailto:SafetyCultureSurveys@westat.com
SOPS Diagnostic Safety Supplemental … Provider and Staff Communication Around Diagnosis 6
General Resources 7
SOPS Diagnostic Safety Supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - www.ahrq.gov/cahps
Using the Protocol as Part of CG-CAHPS:
Key Considerations
• Incorporating items … content:
• Preserving privacy
• Identifying calls for help
34
www.ahrq.gov/cahps
Incorporating Items … Into the Survey
• Core Items + Supplemental Items = CAHPS Survey
• Place narrative questions before … Options for Administration
Using the Protocol as Part of CG-CAHPS: Key Considerations
Incorporating Items
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
June 02, 2025 - All of the items in this survey have been designed for the general population of
children. … Appropriate screening items are included for items intended to assess a
specific experience or subgroup … If your survey includes supplemental items,
which often apply to a relatively small subset of the overall … Generally speaking, to yield a level of reliability
for supplemental items that is consistent with that … of the core items, at least 100
responses per item are needed.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - :
• Communication About Patient Information (4 items)
• Communication Openness (3 items)
• Staffing, … Work Pressure, and Pace (3 items)
• Teamwork (4 items)
• Staff Training (4 items)
• Organizational … Learning – Continuous Improvement (3 items)
• Response to Mistakes (3 items)
• Management Support for … SOPS Survey 2023 Submission
Ambulatory Surgery Center June 1–22
Medical Office
• Diagnostic Safety Supplemental … Item Set
• Value and Efficiency Supplemental Item Set
Sept 1–22
32
ASC SOPS Survey User’s Guide
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
January 01, 2025 - published a "Call for Measures" in the Federal Register that asked organizations to suggest survey items … Seven organizations responded by providing instruments and items for consideration. … The CAHPS team also drew on other sources, including: Items from the CAHPS Health Plan Survey for adults … Participants used this opportunity to integrate their own items into the CAHPS Hospital Survey and experiment … Maximum of 12 supplemental items may be added to the survey.
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - Some topics are covered by "core" survey items, which are items that must be included in a given version … Other topics are addressed by supplemental CAHPS items that survey users could choose to add to their … health
S
Self-management
S
Shared decisionmaking
S
S
Note: C=Core items … , S=Supplemental items
For most of these topics, an organization's performance is reported for a composite
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook.pdf
January 01, 2017 - Survey
with the core questions from the Adult 3.0 Survey with Patient-Centered Medical Home (PCMH)
Supplemental … Items. … The results also include the PCMH supplemental composites and items. … , provider rating, and supplemental
composites where applicable. … Listing of Composites, Ratings, and Individual Items
Adult Survey 3.0 Combined
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - reported that providers
always talked about their health
goals and difficulties with sel f-care
(PCMH supplemental … results from the Adult Survey 3.0 with
the Adult Survey 3.0 with Patient-Centered Medical Home (PCMH) Supplemental … Items (Adult 3.0
Combined). … ),
individual question items, provider rating, and the PCMH supplemental composite measures. … and without
PCMH supplemental items.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - Survey users can customize their instruments with
supplemental items that address a variety of topics … Learn more about:
■ CAHPS surveys
■ CAHPS supplemental items
Development of the CAHPS Surveys
CAHPS … As part of the process of determining
whether new surveys and supplemental items can use
the trademarked
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
June 01, 2010 - communicate (includes elements of respect)
ECHO 3.0 (all adult versions), based on six survey items … each)
Home Care Satisfaction Survey
4
4
3
4
15
All items in … Parent's Experience With Shared Decisionmaking
CAHPS® Children With Chronic Conditions Supplemental … Items (based on 4 items)
4
3
3
5
15
All children with chronic conditions … Direct provider staff act as if improvement is possible (support for recovery)
ECHO 3.0 supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/resources/ccrm-atlas-suppl/ccrm-atlas-suppl.pdf
October 01, 2013 - In this supplemental report, the investigators suggest 52 potential measures or measurement
concepts … source Clinic/clinician survey
Calculation method This measure may be based on specific survey items … visits, etc.) or may be
reported as a composite measure that combines responses to several survey
items … source Patient/individual survey
Calculation method This measure may be based on specific survey items … visits, etc.) or may be
reported as a composite measure that combines responses to several survey
items