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www.ahrq.gov/es/sops/resources/planning-tool/index.html
August 01, 2024 - Research and Quality (AHRQ) Surveys on Patient Safety Culture® (SOPS®) surveys , as well as the SOPS supplemental … items. … The SOPS surveys and supplemental items are an important source of information for healthcare facilities
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www.ahrq.gov/sops/resources/planning-tool/index.html
August 01, 2024 - Research and Quality (AHRQ) Surveys on Patient Safety Culture® (SOPS®) surveys , as well as the SOPS supplemental … items. … The SOPS surveys and supplemental items are an important source of information for healthcare facilities
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - The items in the set cover the following topics:
Experiences that went well. … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … addresses the following issues:
Deciding whether to use narrative items in your survey. … Using the items on their own.
Introducing the narrative items.
Editing the items. … The evaluation of these items was conducted as an experimental study.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - include: adult & child (for many); Spanish and some other
translations
12
www.ahrq.gov/cahps
CAHPS Supplemental … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … are under the control
of the facility/provider, or for which we can risk adjust
• Develop survey items … = Consumer Assessment of Healthcare Providers and Systems
CAHPS Core Surveys: Some Examples
CAHPS Supplemental
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Survey Materials
• Survey Instruments & Supplemental … Item Sets
► English and Spanish
► PDF and Word
• Survey Items and Composite Measures
Available at … Culture
Articles or Surveys (37)
Use of SOPS – Descriptive study
only (53)
Value and Efficiency Supplemental … Items (2)
United State (177)
International: Africa (3)
International: Asia (29)
International
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www.ahrq.gov/cahps/surveys-guidance/hp/index.html
March 01, 2025 - Supplemental Items for the Health Plan Survey To customize their survey instruments, users of the Health … Plan Survey may add optional supplemental items that address a variety of topics. … Browse all supplemental items available for the Health Plan Survey . … Some supplemental items are designed to be incorporated into the survey as a set.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
January 01, 2018 - Survey documents
‒ Formatted Surveys (English & Spanish)
‒ Supplemental Items
‒ Survey Items and Composite … Health IT Patient Safety Supplemental Items
2. Success Stories from the Medical Office
SOPS
3. … Submission Schedule
SOPS Database 2017 2018 2019 2020
Hospital
- Health IT &
Value and Efficiency
Supplemental … Items
June N/A Right
arrow
June
1.0 & 2.0
Medical Office
- Value and Efficiency
Supplemental … Items
Sept.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
January 01, 1995 - science of
patient experience:
− Valid and reliable surveys that can be used for high-stakes purposes
− Supplemental … items, including narrative items, to customize CAHPS surveys
− Quality improvement tools to improve … experience of care for the disabled
► experience of care in clinical trials
11
Area 1: Survey and supplemental … The Patient’s Voice
CAHPS VI: AHRQ’s 2022 Notice of Funding Opportunity (NOFO)
Area 1: Survey and supplemental … item set development, revision, trademarking
Area 1: Survey and supplemental item set development,
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www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - Medical Home (PCMH) Item Set
The Patient-Centered Medical Home (PCMH) Item Set is a set of supplemental … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Adult items: The six items address four topics: access to care, coordination of care, self-management … Review the Adult items . … Child items: The 10 items address four topics: access to care, coordination of care, development, and
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_chartbook.pdf
January 01, 2019 - ) Supplemental Items (hereafter referred to as Adult 3.0 Combined). … RESULTS
This section presents the results for the CG-CAHPS Adult Survey 3.0 with and without PCMH
supplemental … ), individual
question items, provider rating, and the PCMH supplemental composite measure (see Chart … and without PCMH supplemental items. … 3.0 PCMH Supplemental Items
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-development-overview.pdf
June 02, 2025 - Yes
Surveys Versions Adult Adult, Child
Survey Languages Spanish & English Spanish & English
CAHPS Supplemental … items Not yet available Available online
CAHPS Narrative items Under development Beta items online … 3 items
Communication composite
measure Proposed: 4 items 4 items
Care coordination composite
measure … Proposed: 2 items 3 items
Office staff composite measure Proposed: 2 items 2 items
Rating item Overall … rating of the most
recent visit
Overall rating of this
provider
Patient characteristics 9 items
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - The Elicitation Protocol and instructions for using these supplemental items with the CAHPS Clinician … How would I use the Elicitation Protocol with other supplemental items (such as the Patient-
Centered … You can use the Elicitation Protocol along with any supplemental items for the Clinician & Group Survey … Some supplemental items come with specific instructions on where to place individual items in the
survey … How would I use the Elicitation Protocol with other supplemental items (such as the Patient-Centered
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
November 01, 2020 - The CAHPS team conducted a literature review to ensure that the items would reflect appropriate content … team also conducted subsequent rounds of testing to support the adoption and implementation of these items … In October 2011, AHRQ released a final preassembled survey that incorporates the PCMH items into the … would be included in the core CG-CAHPS Survey 3.0, the PCMH Item Set 3.0, or the broader set of supplemental … items.
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/tracking-returned-questionnaires.html
August 01, 2024 - What Are Key and Reportable Items? … Supplemental items are not included in the definition of a completed questionnaire. … Demographic and other background items. … Reportable items are the questions included in the composite and rating measures. … The documentation for specific surveys lists the key and reportable items in that survey.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiii.html
June 01, 2010 - Managed Care Organization version has 59 items and 11 demographic questions. 12 supplemental questions … Managed Care Organization version has 56 items and 7 demographic questions. 12 supplemental questions … /indicators: Adult "Core" Clinician & Group Survey: 2 items
Adult Clinician & Group Supplemental Items … : 4 items
Adult Health Plan Supplemental Items: 5 items
HCBS MS Domains: Coordination of Long-Term … This supplemental set allows sponsors to compare the experiences of children with special health care
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - Supplemental items are optional questions that users can add in order to customize
the instrument. … 4 items)
• Helpful, courteous, and respectful staff at surgeon’s office (composite of 2
items)
• … Surgical Care Survey
Document No. 409
Page 3
CAHPS® Surgical Care Survey
measures from any supplemental … They can also provide a greater level of detail, such as results at the item
level, results for any supplemental … Moreover, these reports can include measures
from the supplemental item sets that did not achieve a
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-ginsberg.pdf
June 02, 2025 - providers
► Access to care and information
► Care coordination
• CAHPS surveys can be customized with supplemental … items
8
CAHPS Supplemental Narrative Item Sets
• Narrative Item Sets (NIS) are a structured series … rigor
9
Welcome from AHRQ
AHRQ’s Core Competencies
The AHRQ CAHPS® Program
CAHPS Surveys
CAHPS Supplemental
-
www.ahrq.gov/cahps/news-and-events/news/archive/index.html
June 01, 2024 - These open-ended supplemental items offer patients the opportunity to provide details about their experiences … New survey items ask patients about experiences accessing mental health care (August 2021) New supplemental … Review supplemental mental health care items for the Health Plan Survey . … Review supplemental mental health care items for the Clinician & Group Survey . … Adding supplemental items to assess telehealth.