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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy
Population Version: Adult
Supplemental … Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Literacy
Population Version: Adult
Language … : English
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Some items cover events that occur with low frequency in the general population.
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www.ahrq.gov/sops/news.html
March 01, 2025 - Speakers described the SOPS surveys, supplemental items, rules for administration, databases, resources … Medical offices can also submit data from the: Diagnostic Safety Supplemental Items . … Value and Efficiency Supplemental Items . … 2.0 User Database Report and SOPS Hospital Workplace Safety Supplemental Items Report are now available … The Workplace Safety Supplemental Items Report includes 94 hospitals representing 61,767 healthcare providers
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
January 01, 2015 - The two items removed from this
composite measure would remain available in the supplemental item set … in this composite measure to
the general set of supplemental items, as the items require large sample … to the general set of CG-
CAHPS supplemental items
6 0 1 1 8
Retain self-management support
items … items
6 0 1 0 7
Move “Days wait for urgent care”
to the general set of CG-CAHPS
supplemental items … Shared decision making: AHRQ proposes moving three items to the general set of
supplemental items.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care … Services
Population version: Adult
Instructions for adding these items
After the last … Reporting the items
Survey users can report items separately or create a composite by adding the responses … to MH3, MH4, and MH6 and dividing by the number of items for which there was a response. … and dividing by the number of items for which there was a response.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services … Population version: Adult
Instructions for adding these items
After the last item before … Reporting the items
Survey users can report items separately or create a composite by adding the responses … to MH3, MH4, and MH6 and dividing by the number of items for which there was a response. … and dividing by the number of items for which there was a response.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-program-brief-2024.pdf
January 01, 2024 - Multiple survey items are used to assess each area
and the wording of survey items is tailored to each … Optional Supplemental Item Sets
All of the SOPS surveys include a standard set of
core items that support … Supplemental items
can be added toward the end of the core SOPS
surveys, just before the background … Draft survey items and cognitively test the
items with healthcare providers and staff to
determine … Consult with TEP to finalize items.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - ......................................... 2
Measures from Supplemental Items ....................... … Items
• Supplemental Items for the Clinician &
Group Survey 3.0
Some supplemental items for this … Supplemental items are optional questions that users can add in order to customize the instrument. … Measures from Supplemental Items
Most of the many supplemental items available for the Clinician & Group … available from supplemental items designed for the
Clinician & Group Survey 3.0.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast3-gandhi.pdf
January 01, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Optimizing
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
January 01, 2025 - Items
SOPS Surveys
SOPS Supplemental Items
Workplace
Safety
for Providers and
Staff
Value and … Items
SOPS
Core
Survey +
SOPS
Supplemental
Items—
All items or
selected
sections
+ Custom … Survey
Items = Customized
SOPS
Survey
• Optional SOPS supplemental items and/or custom items can … patients
2024 SOPS Hospital 2.0 Database Report
25
2025 AHRQ SOPS Databases
SOPS Survey and Supplemental … Items
Core Surveys + Supplemental Items
Why Use the SOPS Surveys?
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta)
These supplemental items … Placing the items in the survey:
Insert these supplemental items before the "About You" section of … Introducing the items:
Immediately before the "About You" section, add the following subheading
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
January 01, 2022 - improvement
28
SOPS Database Submission Schedule
SOPS Survey 2022
Hospital
• Health IT Patient Safety Supplemental … Items
• Workplace Safety Supplemental Items
• Value and Efficiency Supplemental Items
June 1–20
(HSOPS … Have administered the SOPS survey (with or without
SOPS supplemental items) in its entirety without … Transcripts
✓ Slides
✓ Speaker Information
Recent Webcasts include:
• New AHRQ SOPS Workplace Safety Supplemental … Items for Hospitals
• New AHRQ SOPS Diagnostic Safety Supplemental Items for Medical Offices
44
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
June 02, 2025 - rating
► Willingness to
recommend
19
CAHPS Survey Content
CAHPS Core
Questionnaire
CAHPS
Supplemental … Items
Customized
CAHPS
Survey
20
Examples of CAHPS
Supplemental Items
• Shared Decision-Making … application that helps CAHPS survey users create a
customized CAHPS survey containing core + supplemental … items
► CG-CAHPS 3.0
► Health Plan Survey 5.0
► CAHPS In-Center Hemodialysis Survey
► CAHPS Cancer … CAHPS Measures
Clinician & Group Survey
Hospital Survey
CAHPS Survey Content
Examples of CAHPS Supplemental
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
May 22, 2014 - Items
• Supplemental Items for the Adult
Surveys
• Supplemental Items for Child Surveys
• About … You can also find the formatted PCMH items with response options in the Supplemental
Items for the Adult … Surveys and the Supplemental Items for the Child Surveys. … To learn more about incorporating supplemental items into a questionnaire, please refer
to Preparing … and CAHPS Clinician & Group Surveys: Supplemental Items for the Child
Surveys.
-
www.ahrq.gov/cahps/consumer-reporting/measures/index.html
October 01, 2024 - These measures include composite measures, which combine two or more related survey items; single-item … Composite measures combine results for closely related items that have been grouped together. … Psychometric analyses also indicate that composite measures from core items 1 in the survey are reliable … Both a core survey as well as supplemental item sets contain many items that can be reported individually … Supplemental items are optional questions that users can add to customize the instrument.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
January 01, 2005 - Items
• Supplemental Items for the CAHPS
Cancer Care Survey
Survey Administration Guidelines
• Preparing … Supplemental items are optional questions that users can add in
order to customize the instrument. … Both the core survey as well as the supplemental item sets
contain many items that can be reported individually … If you choose to use supplemental items available for the Cancer Care Survey, one
additional composite … Moreover, these reports can include measures from the supplemental items that did
not achieve a high
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-2-Theresa.pdf
January 01, 2020 - Nursing
Home
Medical
Office
Community
Pharmacy
Ambulatory
Surgery
Center
Tools for SOPS Supplemental … Items
• Health Information Technology Patient Safety Supplemental Items
for the Hospital Survey … • Value and Efficiency Supplemental Items for the Hospital Survey
• Value and Efficiency Supplemental … Items for the Medical Office
Survey
10
System Requirements
• Requires at least Microsoft
Excel … Tools for SOPS Supplemental Items
System Requirements
How to Use the Tool
Demo of SOPS Hospital 2.0
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - Both items were moved into the supplemental item set. … to general
set of CG-
CAHPS
supplemental
items
N/A PCMH5 N/A
Patient got reminders from
provider … ’s office between
visits
Moved to general
set of CG-
CAHPS
supplemental
items
N/A PCMH6 N/A Patient … started or stopped a
medicine
Moved to general
set of CG-
CAHPS
supplemental
items
N/A PCMH7 … CAHPS
supplemental
items
PCMH2 PCMH10 Patient saw a specialist for a
particular health problem
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
June 01, 2014 - Format/Data Source: Survey comprised of 31 core items with an additional 64 supplemental items specific … Supplemental items focus on additional aspects of care, including: (1) after hours care, (2) costs of … Format/Data Source: Survey comprised of 31 core items with an additional 64 supplemental items specific … Format/Data Source: Survey comprised of 30 core items with an additional 17 supplemental items specific … Supplemental Items for the Adult Surveys 2.0. Agency for Healthcare Research and Quality.
5.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
June 02, 2025 - Home and Community-Based
Services
18
CAHPS Survey Content
CAHPS Core
Questionnaire
CAHPS
Supplemental … information
► Hospital environment
► Overall rating
► Willingness to
recommend
20
Examples of CAHPS
Supplemental … • Communication
• Narrative Items
• User “Home Grown” items
21
What is patient experience and … CAHPS Core Surveys: Some Examples
CAHPS Survey Content
Examples of CAHPS Measures
Examples of CAHPS Supplemental … Items
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions … Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the … Some items cover events that occur with low frequency in the general population. … 1 __ Yes
2 __ No → If No, go to #10 on page 2 [If items CC8-CC18 are included: go to #CC8]
After … 1 __ Yes
2 __ No → If No, go to #10 on page 2 [If items CC8-CC18 are included: go to #CC8]
After