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preventiveservices.ahrq.gov/cahps/helpful-resources/index.html
August 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Survey Design and Administration
Analyzing CAHPS Survey … You can use supplemental items developed under the CAHPS program, borrow items from other surveys, or … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Results From the 2014
Pilot Study of the AHRQ SOPS™ Value and Efficiency Supplemental Items for the … The Value and Efficiency Supplemental Items
for the Hospital Survey are intended to assess the extent … , with the end goal of shortening the supplemental items, including only
the best items. … The final supplemental item set includes 25 items that measure four areas of organizational
culture … For these four areas, the supplemental items
use either 5-point agreement scales (Strongly disagree
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preventiveservices.ahrq.gov/sops/surveys/index.html
January 01, 2023 - Supplemental Item Sets
Users of SOPS surveys have the option of incorporating additional questions, … known as supplemental item sets, to customize their questionnaires. … The SOPS Hospital, Medical Office, and Nursing Home Surveys have the following supplemental item sets … SOPS Supplemental Item Set
SOPS Hospital Survey
SOPS Medical Office Survey
SOPS Nursing Home … If you are administering a patient safety culture survey that is based on a SOPS survey or uses items
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - sheets (trends)
� Patient satisfaction with
communication [via patient exit survey
or communication items … to consider:
� AHRQ Survey on Patient Safety Culture for Medical Offices.3
� AHRQ Diagnostic Safety Supplemental … Items for Medical Office SOPS.4
In addition to the validated surveys identified above, you may want … www.ahrq.gov/sops/surveys/medical-office/index.html
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental … Items
Patient Narrative Items … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set … Narrative items for the Child Hospital Survey (Child HCAHPS) .
Why Narrative Item Sets?
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … Some topics are covered by "core" survey items, which are items that must be included in a given version … Other topics are addressed by supplemental CAHPS items that survey users could choose to add to their … , S=Supplemental items
For most of these topics, an organization's performance is reported for a composite
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preventiveservices.ahrq.gov/sops/databases/medical-office/index.html
March 01, 2024 - SOPS Diagnostic Safety Supplemental Item Set . … SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey . … Safety Supplemental Item Set for Medical Offices (PDF, 1.6 MB); Executive Summary (PDF, 1.2 MB)— … Results for the Medical Office Diagnostic Safety Supplemental Item Set include data submitted to the … Items for Medical Offices (PDF, 606 KB)—Results are based on data submitted by more than 1,100 providers
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preventiveservices.ahrq.gov/sops/news.html
March 01, 2024 - Item Set
Workplace Safety Supplemental Item Set for Hospitals
Value and Efficiency Supplemental … Workplace Safety Supplemental Item Set for Nursing Homes . … AHRQ SOPS ® Hospital Workplace Safety Supplemental Item Set Additional Results (January 2024)
A … AHRQ Post-Webcast Materials for “New SOPS ® Workplace Safety Supplemental Item Set for Nursing Homes … An opportunity to participate in a pilot study of workplace safety supplemental items was also shared
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preventiveservices.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental … Some of the supplemental items available for these CAHPS surveys are even more complex, and as a result … Can the CAHPS Analysis Program be used for analysis of supplemental items? … Users are free to add CAHPS supplemental items or items of their own choosing.
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preventiveservices.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … How To Get the CAHPS Home Health Care Survey and Administrative Guidance
To access this survey, supplemental … CMS provides translations of the Home Health Care Survey and supplemental questions in several languages … The TEP members were asked to comment on the priority they would give items in the draft questionnaire
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Patient Safety Culture (SOPS)
Westat
12
Selecting a SOPS Survey or Item Set
SOPS Surveys
SOPS Supplemental … development
Ambulatory Surgery Center
Community Pharmacy
13
Customizing Your Survey
• SOPS supplemental … Items
or
Custom
Questions to the
End
14
Survey Administration Guidelines
SOPS Survey User … • Analyzing the data
► Calculating response rates
► Calculating scores on composite measures and
items … Submitting to the SOPS Databases
42
SOPS Database Submission Schedule
SOPS Survey and Supplemental
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preventiveservices.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
April 01, 2024 - Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Securing the Trademark for a New Survey or Item Set
CAHPS surveys and supplemental items have been
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preventiveservices.ahrq.gov/cahps/index.html
What Are CAHPS Supplemental Items? … Supplemental Items
To customize a standardized CAHPS survey, users can add questions on a variety
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - Survey users can customize their instruments with
supplemental items that address a variety of topics … Learn more about:
■ CAHPS surveys
■ CAHPS supplemental items
Development of the CAHPS Surveys
CAHPS … As part of the process of determining
whether new surveys and supplemental items can use
the trademarked
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preventiveservices.ahrq.gov/sops/databases/hospital/index.html
March 01, 2024 - In addition, organizations that administer any of the supplemental item sets with the companion SOPS … SOPS Health Information Technology Patient Safety Supplemental Item Set . … SOPS Workplace Safety Supplemental Item Set . … SOPS Value and Efficiency Supplemental Item Set for the Hospital Survey . … SOPS Hospital Survey Version 2.0 (PDF, 2 MB); Appendixes (PDF, 1 MB)—Results are provided for the items
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - by phone, and by video, the
team made minor changes to the wording of instructions and a few survey items … • Supplemental items: The Adult Clinician & Group Survey 3.1 includes core items only. … o A searchable list of supplemental items developed by the CAHPS team is available
at https://www.ahrq.gov
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
December 20, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy
Population Version: Adult
Supplemental … Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Literacy
Population Version: Adult
Language … : Spanish
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … Some items cover events that occur with low frequency in the general population. … Learn more about CAHPS supplemental items.
Questions
Placement and Other Instructions
P-HL1.
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preventiveservices.ahrq.gov/cahps/surveys-guidance/oas/index.html
November 01, 2023 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … the CAHPS OAS Survey
OAS Survey results are reported for three composite measures and two global items … and Staff
Communications About Your Procedure
Preparations for Discharge and Recovery
Global Items … The final survey has 37 items.
Mode experiment.
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … presents Spearman correlations between the composite measures from the Clinician & Group Survey 2.0 with supplemental … Patient-Centered Medical Home (PCMH) items and the overall rating of the provider. … The correlations for the three PCMH supplemental composites are much lower than those for the core composites … Using an example based on the CG-CAHPS survey with PCMH supplemental items (shown in Figure 5-6), a priority
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preventiveservices.ahrq.gov/sops/databases/pharmacy/submission.html
November 01, 2023 - SOPS Community Pharmacy Survey in its entirety without modifications or deletions to the core* survey items … Do not reorder core survey items. … Do not insert new items or supplemental items within the core survey—they should only be added toward … *Note: Core survey items are the survey items in Sections A-E.