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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
June 01, 2020 - positions/work areas; orientation to just culture;
► Structure: NA/DK; negatively worded and complex items … • Used the standard SOPS methodology to develop new items and
test them
• Surprising results in 2017 … 2020
► HSOPS 1.0, HSOPS 2.0, Health Information Technology (Health IT) and Value
and Efficiency (VE) Supplemental … Items
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ce.effectivehealthcare.ahrq.gov/sops/webcasts/previous.html
June 01, 2023 - Primer for New Users —Annual Refresher (October 23, 2018)
New AHRQ SOPS Health IT Patient Safety Supplemental … Items for Hospitals (July 25, 2018)
New AHRQ SOPS Value and Efficiency Supplemental Items (January
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-chartbook.pdf
January 01, 2023 - , Ratings, Recommendation Items and
Supplemental Employment Module Items B-1
Appendix C How Results … Supplemental Employment Module Items B-4
Table C-1. … Items, and
Supplemental Employment Module Items
Appendix B
Composite Measures, Items, Ratings … Supplemental Employment Module Items
Survey Question Text Response Options
Employment Module Items … Composite Measures, Items, Ratings, Recommendation Items, and Supplemental Employment Module Items
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ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … Some topics are covered by "core" survey items, which are items that must be included in a given version … Other topics are addressed by supplemental CAHPS items that survey users could choose to add to their … , S=Supplemental items
For most of these topics, an organization's performance is reported for a composite
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
December 01, 2019 - Items
Using CAHPS Surveys
CAHPS Survey Design and Administration
Analyzing CAHPS Survey … ;
Deciding on the content of the survey (e.g., which questionnaires to administer, whether to add supplemental … items to the questionnaires);
Using survey results;
Deciding how to use CAHPS survey results (e.g … CAHPS User Network for some of the tasks typically assigned to a consultant, such as advice on adding supplemental … items or assistance in using the analysis program.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
December 19, 2019 - Coordination, and Office Staff
• Overall rating of the provider
• Patient-Centered Medical Home (PCMH) supplemental … items: 3
questions and a 2-item composite measure
• Additional items: 4 items about discussions with … be female
• On the 9 key measures, there was one statistically significant
difference
• On the 5 supplemental … the PCMH measures were very similar to those with email
addresses
• Differences on the additional items
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ce.effectivehealthcare.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental … Some of the supplemental items available for these CAHPS surveys are even more complex, and as a result … Can the CAHPS Analysis Program be used for analysis of supplemental items? … Users are free to add CAHPS supplemental items or items of their own choosing.
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ce.effectivehealthcare.ahrq.gov/sops/databases/medical-office/index.html
March 01, 2024 - SOPS Diagnostic Safety Supplemental Item Set . … SOPS Value and Efficiency Supplemental Item Set for the Medical Office Survey . … Safety Supplemental Item Set for Medical Offices (PDF, 1.6 MB); Executive Summary (PDF, 1.2 MB)— … Results for the Medical Office Diagnostic Safety Supplemental Item Set include data submitted to the … Items for Medical Offices (PDF, 606 KB)—Results are based on data submitted by more than 1,100 providers
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
May 01, 2023 - Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental … Item Sets
SOPS Value and Efficiency Supplemental Item Sets Resource List 1
Improving Value and … Efficiency in Hospitals and
Medical Offices: A Resource List for Users of the
AHRQ Value and Efficiency Supplemental … Healthcare
Research and Quality
Updated May 2023
■
https://www.ahrq.gov/sops/surveys/hospital/supplemental-items … /value-efficiency.html
https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/events/webinar-120623.html
January 01, 2024 - Recent Events
The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Research … CAHPS
The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items … Internet Citation: The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Using CAHPS Surveys
CAHPS Survey Design and Administration
Analyzing CAHPS Survey … Consider whether to all supplemental items. … Advise sponsor about all items.
Develop and test new items.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
September 12, 2017 - Yes, you can add your own questions or any of the 16 supplemental items developed specifically for the … Please follow the instructions for placing these items in the survey with the
core survey items. … The placement and wording of the core survey items and responses cannot be
changed. … A list of the items in this
measure is provided in Patient Experience Measures from the CAHPS® Cancer … If you are adding questions that are not from the CAHPS Cancer Care supplemental items (e.g.,
questions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-SOPS_101_Webcast-GINSBERG.pdf
September 01, 2020 - for suggestions on how to
transition to HSOPS 2.0
– Can also submit HIT and Value and Efficiency Supplemental … Data submission September 2020
– Look for webcast on NH SOPS
• Item Development:
► Diagnostic safety supplemental … items for Medical Office SOPS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - Survey with Patient-Centered Medical Home (PCMH) Supplemental Items)
• Visit Adult 2.0 Core Survey … composites and items,
which survey sponsors may add to the 12-month CG-CAHPS core surveys. … (4-point scale) with Patient-Centered Medical Home (PCMH)
Supplemental Items (i.e., the PCMH Survey … items. … Definition of Composites and Question Items
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
October 30, 2020 - • Patient-Centered Medical Home (PCMH) items. … This version of the Clinician & Group
Survey includes the 3.0 version of PCMH items. … PCMH items have been incorporated into
the core items; for easy identification, they are highlighted … • Supplemental items: Survey users may add questions to this survey. … Please visit the
CAHPS Web site to review supplemental items developed by the CAHPS Consortium and
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ce.effectivehealthcare.ahrq.gov/sops/news.html
March 01, 2024 - Item Set
Workplace Safety Supplemental Item Set for Hospitals
Value and Efficiency Supplemental … Workplace Safety Supplemental Item Set for Nursing Homes . … AHRQ SOPS ® Hospital Workplace Safety Supplemental Item Set Additional Results (January 2024)
A … AHRQ Post-Webcast Materials for “New SOPS ® Workplace Safety Supplemental Item Set for Nursing Homes … An opportunity to participate in a pilot study of workplace safety supplemental items was also shared
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - :
• Communication About Patient Information (4 items)
• Communication Openness (3 items)
• Staffing, … Work Pressure, and Pace (3 items)
• Teamwork (4 items)
• Staff Training (4 items)
• Organizational … Learning – Continuous Improvement (3 items)
• Response to Mistakes (3 items)
• Management Support for … SOPS Survey 2023 Submission
Ambulatory Surgery Center June 1–22
Medical Office
• Diagnostic Safety Supplemental … Item Set
• Value and Efficiency Supplemental Item Set
Sept 1–22
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ASC SOPS Survey User’s Guide
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/pcpaccountability/pcpacctabc1.html
July 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)—Child Primary Care (core survey plus supplemental … items)
5
Care Coordination Measurement Tool (CCMT)
7a
Collaborative Practice Scale (CPS): Nurse … The core survey contains 31 items and may be used by itself. … An additional supplemental survey contains items that may be used in conjunction with the core instrument
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - Survey with Patient-Centered Medical Home (PCMH) Supplemental Items)
• Visit Adult 2.0 Core Survey … composites and items,
which survey sponsors may add to the 12-month CG-CAHPS core surveys. … (4-point scale) with Patient-Centered Medical Home (PCMH)
Supplemental Items (i.e., the PCMH Survey … items. … Definition of Composites and Question Items
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - www.ahrq.gov/cahps
Using the Protocol as Part of CG-CAHPS:
Key Considerations
• Incorporating items … content:
• Preserving privacy
• Identifying calls for help
34
www.ahrq.gov/cahps
Incorporating Items … Into the Survey
• Core Items + Supplemental Items = CAHPS Survey
• Place narrative questions before … Options for Administration
Using the Protocol as Part of CG-CAHPS: Key Considerations
Incorporating Items