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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
November 01, 2023 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … It consists of 69 core items that ask beneficiaries to report on their experiences with the following … A set of supplemental items ask about experience with employment services. … CAHPS Home and Community-Based Services Survey and Administrative Guidance
To access this survey, supplemental
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - include: adult & child (for many); Spanish and some other
translations
12
www.ahrq.gov/cahps
CAHPS Supplemental … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … are under the control
of the facility/provider, or for which we can risk adjust
• Develop survey items … = Consumer Assessment of Healthcare Providers and Systems
CAHPS Core Surveys: Some Examples
CAHPS Supplemental
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Survey Materials
• Survey Instruments & Supplemental … Item Sets
► English and Spanish
► PDF and Word
• Survey Items and Composite Measures
Available at … Culture
Articles or Surveys (37)
Use of SOPS – Descriptive study
only (53)
Value and Efficiency Supplemental … Items (2)
United State (177)
International: Africa (3)
International: Asia (29)
International
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/index.html
April 01, 2024 - Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … Supplemental Items for the Health Plan Survey
To customize their survey instruments, users of the Health … Plan Survey may add optional supplemental items that address a variety of topics. … Browse all supplemental items available for the Health Plan Survey . … Some supplemental items are designed to be incorporated into the survey as a set.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
April 01, 2020 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … items. … NCQA version of the Health Plan Survey differs in the following areas:
Inclusion of NCQA-specified supplemental … items.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
May 01, 2017 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental … Items
Health Literacy
Measures From the CAHPS Health Literacy Item Sets … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Patient-Centered Medical Home … Provider suggested ways to help patient remember to take medicines
Health Literacy Items for Hospitals
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
May 01, 2022 - Health Care
Nursing Home
Outpatient and Ambulatory Surgery
Surgical Care
Supplemental … Items
Using CAHPS Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting … No CAHPS supplemental items were developed for the American Indian Survey. … capture information about patients' experiences in domains not addressed by this survey, users may add supplemental … items designed for the CAHPS Clinician & Group Survey .
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/surgical/index.html
February 01, 2018 - Outpatient and Ambulatory Surgery
Surgical Care
Survey Measures
Development
Supplemental … During surgery (11 items, including 8 about anesthesiology).
After surgery (9 items). … No CAHPS supplemental items were developed for the Surgical Care Survey. … capture information about patients' experiences in domains not addressed by this survey, users may add supplemental … items designed for the CAHPS Clinician & Group Survey .
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
January 01, 1995 - science of
patient experience:
− Valid and reliable surveys that can be used for high-stakes purposes
− Supplemental … items, including narrative items, to customize CAHPS surveys
− Quality improvement tools to improve … experience of care for the disabled
► experience of care in clinical trials
11
Area 1: Survey and supplemental … The Patient’s Voice
CAHPS VI: AHRQ’s 2022 Notice of Funding Opportunity (NOFO)
Area 1: Survey and supplemental … item set development, revision, trademarking
Area 1: Survey and supplemental item set development,
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
January 01, 2018 - Survey documents
‒ Formatted Surveys (English & Spanish)
‒ Supplemental Items
‒ Survey Items and Composite … Health IT Patient Safety Supplemental Items
2. Success Stories from the Medical Office
SOPS
3. … Submission Schedule
SOPS Database 2017 2018 2019 2020
Hospital
- Health IT &
Value and Efficiency
Supplemental … Items
June N/A Right arrow
June
1.0 & 2.0
Medical Office
- Value and Efficiency
Supplemental … Items
Sept.
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ce.effectivehealthcare.ahrq.gov/sops/webcasts.html
April 01, 2024 - Surgery Center Survey: What You Need To Know (Webcast) (April 27, 2023)
New SOPS® Workplace Safety Supplemental … Surveys: A Primer for New Users (Webcast) (January 12, 2022)
2021
New AHRQ SOPS® Workplace Safety Supplemental … Items for Hospitals (December 16, 2021)
New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/measures.html
April 01, 2020 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental … Items
Health Information Technology
Measures From the CAHPS Health Information … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast5-sorra-closing.pdf
August 02, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Closing
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
December 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental … Items
Patient Narrative Items
Child Hospital Narrative Item Set
Development … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Child Hospital Narrative Item Set … Pilot testing of the draft items .
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
April 01, 2022 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental … Items
Children with Chronic Conditions
Measures From the CAHPS Item Set for Children … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
Supplemental … Items
Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
January 01, 2015 - New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D.
5 … Item Sets
• All SOPS surveys are composed of standardized questions —
core items that support the comparability … of survey content
across users
• Optional supplemental item sets can be added
• Add supplemental … SOPS Supplemental Item Sets
Health Information
Technology
Workplace
Safety
Value and
Efficiency … Optional Supplemental Item Sets
SOPS Surveys and Supplemental Item Sets
National Action Plan to Advance
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/pcpaccountability/pcpacctabc2.html
July 01, 2018 - Length
Degree of Focus on Care Coordination
Minimal (50% map)
Strong (≥50% map)
Short (≤50 items … and percent of items related to care coordination domains. … The core survey contains 31 items and may be used by itself. … An additional supplemental survey contains items that may be used in conjunction with the core instrument … Because inclusion of the supplemental items is optional, we assessed feasibility and degree of focus
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ce.effectivehealthcare.ahrq.gov/sops/international/index.html
September 01, 2023 - Pharmacy
17
11
Ambulatory Surgery Center
15
3
Health Information Technology Patient Safety Supplemental … Item Set
3
4
Hospital Value and Efficiency Supplemental Item Set
5
5
Medical Office Value … and Efficiency Supplemental Item Set
2
2
Hospital Workplace Safety Supplemental Item Set
2 … Following these guidelines will help ensure that the survey's items, instructions, and responses convey … Information for translators provides information about the intended meaning of the survey items to help
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ce.effectivehealthcare.ahrq.gov/cahps/news-and-events/news/archive/index.html
November 01, 2023 - These open-ended supplemental items offer patients the opportunity to provide details about their experiences … Review supplemental mental health care items for the Health Plan Survey . … Review supplemental mental health care items for the Clinician & Group Survey . … Adding supplemental items to assess telehealth. … The supplemental items available for the topic "Access" includes questions about wait times for appointments
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-ginsberg.pdf
July 03, 2023 - providers
► Access to care and information
► Care coordination
• CAHPS surveys can be customized with supplemental … items
8
CAHPS Supplemental Narrative Item Sets
• Narrative Item Sets (NIS) are a structured series … rigor
9
Welcome from AHRQ
AHRQ’s Core Competencies
The AHRQ CAHPS® Program
CAHPS Surveys
CAHPS Supplemental