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21. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1-transcript.docx
    April 13, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3) AHRQ Safety Program for Ambulatory Surgery Implementation

22. Strategy 1: Working With Patients and Families as Advisors | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy1/index.html
    December 01, 2017 - Families Guide to Patient and Family Engagement in Hospital Quality and Safety Strategy … Strategy 1: Working With Patients and Families as Advisors shows how hospitals can work with patients … , outlines five steps for putting the strategy into place, and includes specific suggestions for how … Tools for this strategy include— Become a Patient and Family Advisor: Working Together to Help Improve … Strategy 2: Communicating to Improve Quality Strategy 3: Nurse Bedside Shift Report Strategy 4: Care

23. Strategy 6I: Shared Decisionmaking | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
    April 01, 2023 - (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Implementation of This Intervention References   Download Strategy 6I: Shared Decisionmaking … Page last reviewed April 2023 Page originally created June 2013 Internet Citation: Strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

24. Creative Strategies To Improve Patient Care Experience | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-041819.html
    July 01, 2019 - Healthcare Research and Quality (AHRQ) provided an overview of one study using nurse care coordination as a strategy … CAHPS Ambulatory Care Improvement Guide Measuring Patient Experience As a Strategy for Improving Primary … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

25. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/patient-safety/reports/engage/teachback.html
    February 01, 2023 - Teach-back is a strategy for you to validate that you have explained information clearly and that patients … Teach-back is a proven strategy to ensure patients and their families clearly understand information … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

26. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Benefits of These Interventions References     Download Strategy 6K:    Cultivating Cultural Competence … Training Providers on Cultural Competency Another strategy health plans can use is to sponsor training … Health Plan's Comprehensive Strategy Involving Physician Incentives and Targeted Recruitment Enhances

27. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery … Page last reviewed April 2022 Page originally created June 2013 Internet Citation: Strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

28. With Guidance from the Field, AHRQ Launches an Ambitious Strategy for Patient-Centered Outcomes Research | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/news/blog/ahrqviews/ahrq-launches-pcor-strategy.html
    July 01, 2023 - Blog AHRQ Views With Guidance from the Field, AHRQ Launches an Ambitious Strategy … AHRQ Views: Blog posts from AHRQ leaders With Guidance from the Field, AHRQ Launches an Ambitious Strategy … July 2023 Internet Citation: With Guidance from the Field, AHRQ Launches an Ambitious Strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

29. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
    March 01, 2020 - (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … (To learn more, refer to the strategy called "Group Visits.") … The strategy also succeeded in lowering the number of daily visits on average. … Support in Implementing Open Access For help in implementing this strategy, contact: The Institute

30. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
    April 01, 2023 - (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Examples References   Download Strategy 6D: Internet Access for Health Information and Advice … This strategy is meant to help address the demand for immediate information and to build on and reinforce … A final obstacle for some organizations is that they are not certain that this strategy makes sense for

31. Strategy 1: Working with Patients & Families as Advisors (Tool 12) (doc file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 12) Strategy 1: Working With Patients … & Families as Advisors (Tool 12) Strategy 1: Working with Patients & Families as Advisors [Type text … ] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 12) Working

32. Strategy 6J: Support Groups and Self-Care | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
    March 01, 2020 - Systems (CAHPS) Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Implementation of These Interventions References    Download Strategy 6J:   Support Groups and … Page last reviewed March 2020 Page originally created June 2013 Internet Citation: Strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

33. Making Informed Consent an Informed Choice: Training for Health Care Professionals Audio Script | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
    September 01, 2020 - 17/Strategy 1: Prepare for the Informed Consent Discussion (Continued) Slide 18/Strategy 2: Use Health … Language Barriers (Continued) Slide 21/Strategy 4: Use Teach-Back Slide 22/Strategy 4: Use Teach-Back … ) Slide 25/Strategy 4: Use Teach-Back (Continued) Slide 26/Strategy 4: Use Teach-Back (Continued) Slide … Strategy 5 is to offer choices. … Strategy 6: Engage Patients, Families, and Friends. Strategy 7: Elicit Goals and Values.

34. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
    March 01, 2020 - Systems (CAHPS) Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Example References   Download Strategy 6G: Training To Advance Physicians' Communication Skills … Support in Improving Physician Communication For help in implementing this strategy, consider the following … Page last reviewed March 2020 Page originally created June 2013 Internet Citation: Strategy

35. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Coached Care References   Download Strategy 6H: Tools To Help Patients Communicate Their Needs … There are several ways to implement this strategy, including the four tactics discussed below: Record … Page last reviewed April 2023 Page originally created June 2013 Internet Citation: Strategy

36. Strategic Plan: Children as a Priority Population | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cpi/about/mission/strategic-plan/CHStratPlan.html
    December 01, 1999 - Strategy 4.2.1 : Identify opportunities for participation. … Strategy 4.2.3 : Participate actively. … Strategy 4.3.1 : Disseminate timely information internally. … Strategy 4.4.3 : Develop and implement a public affairs strategy on child health. Goal 5. … Strategy 6.2.1 : Develop an appropriate strategy to decide when and how to respond to external and internal

37. Incorporate Decision Aids Into a Healthcare Quality Report | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/talkingquality/explain/support/incorporate.html
    January 01, 2023 - An alternative strategy is to provide intermediaries to help consumers use quality information . … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

38. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - the strategy into smaller components and tackling one component at a time. … the strategy is pertinent and merits further investigation by your team. … An overview of the strategy. Benefits of the strategy. How the strategy can be implemented. … Challenges of the strategy. Examples. … Measuring patient experience as a strategy for improving primary care.

39. The EvidenceNOW Key Driver Diagram | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/evidencenow/tools/keydrivers/index.html
    October 01, 2020 - Resources related to Key Driver 1   Key Driver 2: Implement Quality Improvement (QI) Change Strategy … Resources related to Key Driver 2   Key Driver 3: Optimize Health Information Systems Change Strategy … Driver 3 Tools & Resources related to Key Driver 3   Key Driver 4: Create Care Teams Change Strategy … Resources related to Key Driver 4   Key Driver 5: Engage with Patients and Families Change Strategy … Driver 5 Tools & Resources related to Key Driver 5   Key Driver 6: Nurture leadership Change Strategy

40. AHRQ's Digital Healthcare Research Program | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cpi/about/otherwebsites/healthit.ahrq.gov/index.html
    November 01, 2021 - Digital Healthcare Research Program AHRQ's digital healthcare initiative is part of the Nation's strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy