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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
February 22, 2014 - This may include general teamwork skills or the use of a
specific TeamSTEPPS tool or strategy, depending … team members how they might have approached a
situation differently by using a TeamSTEPPS tool or strategy … would be effective;
• Developing tools that facilitate use of a desired tool or strategy,
such … ; and
• Providing staff with a TeamSTEPPS “tip of the week” that
facilitates use of a tool or strategy … It is
essential to gain the buy-in of your leaders to implement a
coaching strategy in your facility
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
April 24, 2017 - If you had to identify only one tool or strategy to implement first, which
one would it be and why?
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - Bedside handover: quality improvement strategy to "transform care at the bedside".
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - Consider prioritizing the improvements, starting with one strategy. … ■ Ask staff to try a strategy with 1 patient a day. … ■ Try the strategy for only one test, treatment, or procedure. … ■ Recognize staff who have mastered a strategy and invite observation. … ■ After rounding, huddle on ways to improve implementation of a strategy.
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary1.html
September 01, 2015 - Accessibility
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www.cahps.ahrq.gov/policymakers/chipra/statesummaries/co-spotlight.html
July 01, 2015 - Accessibility
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
April 18, 2019 - Creative Strategies to Improve Patient Care Experience - Part 1 Intro
Creative Strategies to Improve
Patient Care Experience
A Webcast Presented by the AHRQ CAHPS User Network
April 18, 2019
12:00 – 1:00 pm ET
Our Focus Today
• Why are creative ideas needed to improve the patient care
experience?
• How did o…
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight05.html
November 01, 2013 - Selected QI Strategies Pennsylvania Practices Used to Improve Performance
Measure
Quality Improvement Strategy … QI Strategies South Carolina Practices Used to Improve Performance
Measure
Quality Improvement Strategy … Accessibility
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www.cahps.ahrq.gov/sites/default/files/publications/files/finalsummary.pdf
February 21, 2016 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
The National Evaluation of the
CHIPRA Quality Demonstration Grant Program
Key Lessons from the National
Evaluation of the CHIPRA Quality
Demonstration Grant Program
FINAL SUMMARY
This report was prepared for the Agen…
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight09.html
July 01, 2014 - may be helpful to other States that are seeking to use care coordinators as an integral part of their strategy … may be helpful to other States and practices interested in using care coordinators as part of their strategy … whether to require practices to have an embedded care coordinator as part of their overall coordination strategy … Utah subsequently modified its strategy such that the practices hired care coordinators directly with … Although most States and practices have not yet settled on a financing strategy, many practices are committed
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
May 13, 2019 - Creative Strategies to Improve Patient Care Experience - Part 4 Lee
What Is A Creative Idea?
Creative idea: An idea that is novel and useful
Creative
Improvement
Ideas
Process
Improvement
Promoting efficiency
by tweaking existing
routines
Patient Engagement
Enhancing patient
partnership by
knowing…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - Creative Strategies to Improve Patient Care Experience - Part 2 Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP,
Director, CAHPS Division
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Research: Invest in research and evidence to make
health care safer and improve q…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
May 13, 2019 - Creative Strategies to Improve Patient Care Experience - Part 5 Closing
Using the Webcast Console to
Submit Questions
• Question and Answer
► Select Q&A
► Type question in the box that
opens
Type question here
40
Sign up for CAHPS Announcements
Want to stay up-to-date on all things CAHPS?
Subscribe to re…
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www.cahps.ahrq.gov/policymakers/chipra/statesummaries/nm-spotlight.html
July 01, 2015 - Accessibility
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www.cahps.ahrq.gov/topics/u.html
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www.cahps.ahrq.gov/sdoh/index.html
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/dutta.pdf
December 19, 2014 - American community on how to tailor
health information related to hypertension and how to
develop a strategy
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www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter4tab5.html
June 01, 2014 - Measure Mapping Strategy
Appendix II. Identifying Measures
Appendix III. … Accessibility
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www.cahps.ahrq.gov/research/findings/final-reports/index.html?page=7
December 01, 2007 - Implementation Publication Date: June 2007
Improving Patient Safety Through Provider Communication Strategy … Accessibility
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www.cahps.ahrq.gov/ncepcr/care/coordination.html
August 01, 2018 - Care coordination is identified by the Institute of Medicine as a key strategy that has the potential … Accessibility
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