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1. Medication Management Strategy: Intervention | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/patient-safety/reports/engage/interventions/medmanage.html
   June 01, 2023 - Home Patient Safety Engaging Patients and Families Medication Management Strategy … : Intervention Patient and Family Engagement in Primary Care Medication management is a strategy … Patient Fact Sheet [PDF, 223 KB] Inform the patient and family about the Medication Management strategy … Sample Process for Medication Management Strategy [PDF, 133 KB] Provide a sample process for use … when designing a medication management strategy and implementation.

2. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
   talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
   March 01, 2020 - (CAHPS®) Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Case Study References    Download Strategy 6Q:   Standards for Customer Service  (PDF, 708 KB) … Page last reviewed March 2020 Page originally created June 2013 Internet Citation: Strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

3. Strategy 4: IDEA Discharge Planning (Tool 2a) (doc file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
   February 24, 2011 - Strategy 4: IDEA Discharge Planning (Tool 2a) (Brochure Back) I know about other help I need at home … Strategy 4: IDEAL Discharge Planning (Tool 2a) (Brochure Front) [Type text] [Type text] [Type text] … Strategy 1: Working with Patients & Families as Advisors (Tool 1) … Strategy 1: Working with Patients & Families

4. Strategy 4: IDEA Discharge Planning (Tool 4)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
   April 01, 2011 - Strategy 4: IDEA Discharge Planning (Tool 4) Insert hospital logo here Care Transitions from Hospital … Strategy 4: IDEAL Discharge Training (Tool 4) 3 What is patient and family engagement? … Strategy 4: IDEAL Discharge Training (Tool 4) 8 What is it like being a patient? … Strategy 4: IDEAL Discharge Training (Tool 4) 13 What is IDEAL Discharge Planning? … [Refer to Tool 1] 18 Strategy 4: IDEAL Discharge Training (Tool 4) What is teach back?

5. Strategy 3: Bedside Shift Report (Tool 3)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
   July 23, 2010 - Strategy 3: Bedside Shift Report (Tool 3) Insert hospital logo here Nurse Bedside Shift Report Training … [Hospital Name | Presenter name and title | Date of presentation] Strategy 3: Nurse Bedside Shift … Bedside handover: quality improvement strategy to ‘transform care at the bedside.’ … Strategy 3: Nurse Bedside Shift Report Training (Tool 3) 8 What is it like being a patient? … Strategy 3: Nurse Bedside Shift Report Training (Tool 3) 11 What is bedside shift report?

6. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
   April 01, 2011 - Strategy 4: IDEA Discharge Planning (Implementation Handbook) Strategy 4: IDEAL Discharge Planning ( … This handbook gives an overview of and rationale for the IDEAL Discharge Planning strategy. … Overview of the IDEAL Discharge Planning strategy The goal of the IDEAL Discharge Planning strategy … This section provides an overview of the tools included in this strategy. … :: 11 How does the IDEAL Discharge Planning strategy improve the discharge process?

7. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
   April 01, 2011 - Strategy 4: IDEA Discharge Planning (Implementation Handbook) Strategy 4: IDEAL Discharge Planning … This handbook gives an overview of and rationale for the IDEAL Discharge Planning strategy. … Overview of the IDEAL Discharge Planning strategy The goal of the IDEAL Discharge Planning strategy … This section provides an overview of the tools included in this strategy. … :: 14 Implementing the IDEAL Discharge Planning Strategy The IDEAL Discharge Planning strategy is

8. Strategy 4: IDEA Discharge Planning (Tool 1) (doc file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
   January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1) IDEAL Discharge Planning Overview, Process, and Checklist … Strategy 4: IDEAL Discharge Planning (Tool 1) [Type text] [Type text] [Type text] Strategy 4: IDEAL … Who: All clinical staff Strategy 1: Working with Patients & Families as Advisors [Type text] [Type … text] [Type text] Strategy 4: IDEAL Discharge Planning (Tool 1) O Guide to Patient and Family Engagement … Strategy 4: IDEAL Discharge Planning (Tool 1) Guide to Patient and Family Engagement :: 4 Give the

9. Strategy 4: IDEA Discharge Planning (Tool 3) (doc file)
   talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
   January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3) Strategy 4: IDEAL Discharge Planning (Tool 3) Improving … Discharge Outcomes with Patients and Families Strategy 1: Working with Patients & Families as Advisors … [Type text] [Type text] [Type text] Strategy 4: IDEAL Discharge Planning (Tool 3) O Guide to Patient

10. Strategy 4: IDEA Discharge Planning (Tool 4) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
    May 22, 2013 - Strategy 4: IDEA Discharge Planning (Tool 4) Guide to Patient & Family Engagement Insert hospital … Discharge Planning Training [Hospital Name | Presenter name and title | Date of presentation] Strategy … • Practice exercises 2 Strategy 4: IDEAL Discharge Planning (Tool 4) What is patient and family … 3 Strategy 4: IDEAL Discharge Planning (Tool 4) What is patient and family engagement? … 8 Strategy 4: IDEAL Discharge Planning (Tool 4) What is it like being a patient?

11. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
    May 22, 2013 - Strategy 4: IDEA Discharge Planning (Tool 2a) Be Prepared To Go Home Checklist Before you

12. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - Strategy 4: IDEA Discharge Planning (Tool 2b) Be Prepared to Go Home Booklet Before you leave the … Guide to Patient and Family Engagement Strategy 4: IDEAL Discharge Planning (Tool 2b) · I feel confident

13. Strategy 3: Bedside Shift Report (Tool 2) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
    June 04, 2013 - Strategy 3: Bedside Shift Report (Tool 2) Guide to Patient and Family Engagement Bedside Shift

14. Strategy 4: IDEA Discharge Planning (Tool 1) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
    January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1) Guide to Patient and Family Engagement :: 1 IDEAL

15. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Strategy 4: IDEA Discharge Planning (Tool 2b) Be Prepared to Go Home Booklet Before you

16. Strategy 4: IDEA Discharge Planning (Tool 3) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
    January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3) Guide to Patient and Family Engagement :: 1

17. Strategy 6C: OpenNotes | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
    March 01, 2020 - (CAHPS®) Improving Patient Experience Ambulatory Care Improvement Guide Strategy … Improving Patient Experience CAHPS Announcements Contact CAHPS Strategy … Challenges References   Download Strategy 6C: OpenNotes (PDF, 273 KB)         6.C.1 … Page last reviewed March 2020 Page originally created May 2017 Internet Citation: Strategy … Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

18. Strategy 2: Communicating to Improve Quality | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - Families Guide to Patient and Family Engagement in Hospital Quality and Safety Strategy … Strategy 2: The Communicating to Improve Quality strategy and its tools help facilitate this communication … Communicating to Improve Quality Strategy Implementation Handbook gives an overview of and rationale … for the strategy and provides step-by-step guidance for hospitals to help put this strategy into place … Strategy 1: Working With Patients and Families as Advisors Strategy 3: Nurse Bedside Shift Report

19. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - Strategy 2: Communicating to Improve Quality (Tool 2) (Brochure Back) Tip 4: Tell us who your family … Strategy 2: Communicating to Improve Quality (Tool 2) (Brochure Front) [Type text] [Type text] [Type … Strategy 1: Working with Patients & Families as Advisors (Tool 1) … Strategy 1: Working with Patients & Families

20. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working … with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating