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  1. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
    January 01, 2019 - Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

  2. Resources for Women’s Health | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/prevention/resources/womens-health.html
    July 01, 2018 - SHARE: More topics in this section Prevention Chronic Care Clinical Guidelines and Recommendations Clinicians and Providers Curriculum Tools iADAPT Resources Chronic Care Research Initiative in Clinical Economics …

  3. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
    July 01, 2018 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …

  4. Diagnostic Safety Resource List (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
    May 01, 2023 - Diagnostic Safety Resource List Improving Diagnostic Safety in Medical Offices: A Resource List for Users of the AHRQ Diagnostic Safety Supplemental Item Set I. Purpose This document provides a list of references to websites and other publicly available resources that medical offices can use to improve the ext…

  5. AHRQ SHARE Approach Training and Implementation Success Story (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
    May 01, 2016 - AHRQ SHARE Approach Training and Implementation Success Story 1 AHRQ SHARE Approach Training and Implementation Success Story Success Story Identifier 2016-05 Topic(s) Shared Decisionmaking, SHARE Approach, Evidence-Based Care, Patient Care Geographic Location Denver, CO Implementer Neha Patel Date of Interview …

  6. The CAHPS® Ambulatory Care Improvement Guide (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
    January 01, 2016 - The CAHPS® Ambulatory Care Improvement Guide PROJECT SUMMARY The CAHPS® Ambulatory Care Improvement Guide The Aim The CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey are widely used by health care providers, payers, and purchasers to assess patients’ experiences with ambulatory care. Many organi…

  7. Teach-Back (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
    April 11, 2018 - Teach-back is a proven strategy to ensure patients and their families have a clear understanding of information … Presenter Presentation Notes Several tools are available with the teach-back strategy. … clinicians – From patients Customize this slide to match your practice's implementation strategy

  8. PowerPoint Presentation

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
    April 04, 2018 - Teach-back is a proven strategy to ensure patients and their families have a clear understanding of information … Several tools are available with the teach-back strategy. … Reported use By clinicians From patients Customize this slide to match your practice's implementation strategy

  9. CUSP Toolkit Spread Facilitator Notes | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/hai/cusp/modules/spread/notes.html
    December 01, 2012 - Ongoing improvement efforts: Will this new process fit into a coherent and coordinated improvement strategy … Selecting similar units or areas in which to spread the process is often a successful strategy. … information or reports will the organization use to gather and monitor feedback and refine the spread strategy

  10. Teamwork Perceptions Questionnaire (T-TPQ) | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps/instructor/reference/teampercept.html
    April 01, 2017 - Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

  11. Appendix 5: Central Line Insertion Care Team Checklist | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/hai/clabsi-tools/appendix-5.html
    March 01, 2018 - Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

  12. Evaluating a Campaign to Promote CalHospitalCompare.org | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/talkingquality/assess/what-you-evaluate/chcf-example.html
    March 01, 2016 - The strategy for this primarily online campaign was to place display and text ads on local news Web sites

  13. Model for Change | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/teamstepps/instructor/reference/modelchange.html
    March 01, 2014 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …

  14. EvidenceNow Executive Summary - Virginia Cooperative (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-va.pdf
    November 01, 2017 - about the national evaluation, visit: www.escalates.org Updates on Key Project Components Support Strategy … Primary Care: A Heart of Virginia Healthcare Report [NAPCRG, 2017] • Joy in practice as an enabling strategy

  15. CAUTI-Related Data Collection Tool | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/collect-tool.html
    March 01, 2017 - Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

  16. Appendix E. Endoscopy Checklist Template - Implementation Guide | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-e.html
    May 01, 2017 - Accessibility Disclaimers EEO Electronic Policies FOIA HHS Digital Strategy

  17. TeamSTEPPS Video Debrief Guide: Debrief in Emergency Department (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
    August 31, 2023 - TeamSTEPPS Video Debrief Guide: Debrief in Emergency Department TeamSTEPPS Video Debrief Guide: Debrief in Emergency Department Video Objective To demonstrate the benefits of a team debrief to enhance performance and patient safety. TeamSTEPPS Tool or Concept Debrief. Brief Video Description A multidiscip…

  18. TeamSTEPPS 2.0 Module 3: Communication

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
    December 01, 2005 - to submit a question, or read through previous questions and answers. 20 Call-Out Is… (Slide 13) A strategy … next steps See Instructor Guide, page 20 Module 3: Communication ‹#› of 39 Call-out as a strategy … page 21 Module 3: Communication ‹#› of 39 A check-back is a closed loop communication strategy … This strategy involves the sender initiating a message, the receiver accepting the message and confirming … The hand-off strategy is designed to enhance information exchange at critical times, such as transitions

  19. Tool 1: Readmission Data Analysis and Interpretation (xls file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool1_data_analysis_final.xlsx
    September 20, 2016 - Understanding readmission patterns is critical to designing an effective readmission reduction strategy … A strategy that includes addressing needs of patients with behavioral health conditions may be high leverage … Consider: Does your strategy prioritize early postdischarge followup contact? … A strategy that includes addressing needs of patients with behavioral health conditions may be high leverage … Consider: Does your strategy prioritize early postdischarge followup contact?

  20. All Papers, Briefs, and Other Resources on the PCMH | PCMH Resource Center

    pcmh.ahrq.gov/page/papers-briefs-and-resources
    December 01, 2011 - All Papers, Briefs, and Other Resources on the PCMH Explore all of the briefs, papers, and resources that AHRQ has developed for various stakeholders interested in learning more about the medical home and strategies for supporting the transition to new models of primary care. Briefs Ensuring that Patient Ce…
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