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www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Section 5: Determining Where To Focus Efforts To Improve Patient Experience
Section 6: Strategies … Achieving impressive customer service: 7 strategies for the health care manager . … Achieving impressive customer service: 7 strategies for healthcare managers . … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service
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www.innovations.ahrq.gov/pqmp/implementation-qi/toolkit/tcd/introduction.html
July 01, 2021 - Anemia Toolkit
Introduction
Overview
About the Measure
Key Driver Diagram
Quality Improvement Strategies … children with SCA,
Defining the target population and calculating performance rate, and
Implementing strategies … Quality Improvement Strategies .
Improvement Data .
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www.innovations.ahrq.gov/news/blog/ahrqviews/eliminate-diagnostic-errors.html
August 01, 2022 - Measure Dx offers practical guidance and modular, scalable strategies to detect and learn from diagnostic … These strategies are laid out in a four-part guide that provides:
Strategies to engage people in your … Measurement strategies for different types of data sources.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/vtstateataglance.pdf
March 01, 2012 - Act of 2009 (CHIPRA), the Quality Demonstration Grant
Program aims to identify effective, replicable strategies … with other States, the grants will support the
implementation and evaluation of quality improvement strategies … support
within and cross‐State collaboration, respectively; accelerate translation of evidence‐based strategies … children’s health care delivery; and provide an innovative approach to test, share, and learn about
strategies
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - Senior Health Policy Researcher, Agency for Healthcare
Research and Quality
• Overview of states’ strategies … During the Q&A, feel free to jump in with questions or “raise
your hand”
4 4
Overview of States’ Strategies … states
implemented 52 projects across 5 topic areas
7 7
States’ Quality Measure and Reporting Strategies … for collective action
– Create a powerful incentive for providers to improve care
• CHIPRA state strategies … Encourage behavior change and use of evidence-based practices
among providers
• CHIPRA state strategies
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www.innovations.ahrq.gov/opioids/implementing-what-works/compendium-intro.html
January 01, 2024 - two learning collaboratives to support primary care practices in testing and modifying the Compendium strategies … collaboratives 1) identified specific areas for improvement known as high leverage changes, 2) selected and used strategies … Practices can select any HLC that reflects their priority and any, or all, strategies and activities … 58 seconds)
Case Studies
Five case studies were developed based on the testing of the Compendium strategies
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www.innovations.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
December 01, 2023 - Develop and evaluate strategies to improve patient experience. … Creative Strategies to Improve Patient Care Experience . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores . … Consult guidelines and strategies based on consumer testing conducted by the CAHPS Consortium, the
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www.innovations.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/cmsqualconf0615.html
March 01, 2019 - and technical problems; obstacles often beyond the control of CHIPRA project teams
Many different strategies … Infrastructures, (4) Promoting Provider-Based Models, (5) Developing a Model Pediatric EHR Format, (6) Other Strategies … What strategies are states using to integrate behavioral and physical health services? … replication guides, Profiles of Promising Practices, AHRQ Innovations, journal articles
Other dissemination strategies … DUAs
Collect baseline, initial implementation data: quantitative, qualitative
Plan dissemination strategies
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www.innovations.ahrq.gov/news/newsletters/e-newsletter/854.html
March 01, 2023 - Telemedicine, primary care practices will receive one-on-one expert coaching to apply evidence-based strategies … long-term care facilities will receive evidence-based guidance, expert coaching, webinars, tools and strategies … interruptions to illustrate where interventions can be implemented, the authors considered empirically tested strategies … They highlighted strategies to minimize the negative impacts of interruptions and strategies to prevent
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - Discuss specific strategies to foster mutual support (e.g., task assistance, feedback). … Describe conflict resolution strategies.
2
2
Mutual Support Is…
Mutual Support
Dependent on … consent, he raises his voice to the resident in front of staff and the patient.
21
21
Tools and Strategies … Which mutual support tools or strategies might you consider implementing to address the issue?
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www.innovations.ahrq.gov/pqmp/implementation-qi/toolkit/antipsychotic/introduction.html
July 01, 2021 - Adolescents Toolkit
Introduction
Overview
About the Measure
Key Driver Diagrams
Quality Improvement Strategies … Specifically, the toolkit includes:
A collection of strategies and change ideas for health plans, practices … Quality Improvement Strategies .
Other Resources .
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www.innovations.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - Its chapter on Cultivating Cultural Competence describes strategies available to help reduce linguistic … The following videos show interpreters using TeamSTEPPS communication strategies. … information stratified by race, ethnicity and language data is critical for targeting disparity reduction strategies … The brief Cultural Competence and Patient Safety discusses CLAS in relation to medical errors and strategies
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
April 24, 2017 - Which of the following tools or strategies might you consider implementing to address the
issue? … Which of the following tools or strategies might you consider implementing to address the
issue? … You may have identified multiple TeamSTEPPS tools or strategies that might be used to
address the issue
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast3-gandhi.pdf
January 01, 2018 - has occurred
• Tracking and providing feedback about adverse
events
Bates, Gawande 2003
Main Strategies … • Many strategies exist to make culture change that are relevant
to HIT
– Reporting systems
– Walkrounds … culture is
Optimizing the Use of HIT to Improve Safety
Handwriting
Ways IT Can Improve Safety
Main Strategies
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/creating-patient-centered-team-based-primary-care-white-paper.pdf
March 01, 2016 - The strategies and resources are intended to help generate the culture,
structure, and processes that … The strategies are based on
approaches found in the literature and expert input and interviews. … We offer strategies
below that practices can use to develop
coherent, identifiable teams. … Quality improvement strategies for
hypertension management: a systematic review. … STRATEGIES FOR PROVIDING PATIENT-CENTERED TEAM-BASED CARE
A.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-28-using-the-ahrq-care-model.pdf
September 01, 2015 - Provide a summary of the content and chapters in Integrating Chronic Care and Business
Strategies in … Access and review Integrating Chronic Care and Business Strategies in the Safety Net toolkit. … Contents of the Care Model Toolkit
The Implementing the Care Model and Business Strategies in the Safety … Familiarize your entire team with key improvement strategies. … Integrating chronic care and business strategies in the safety
net: a toolkit for primary care practices
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
February 01, 2023 - Practices and health systems therefore have an economic incentive to invest in strategies to reduce … routinely
thereafter (e.g., once or twice a year) to determine whether your strategies are effective … The module and accompanying resources suggest strategies to address burnout. … Strategies to prevent burnout in the cardiovascular health-care workforce. … Addressing Burnout in the Behavioral Health Workforce
Through Organizational Strategies.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-18-assessing-readiness.pdf
September 01, 2015 - Engaging
Primary Care Practices in Quality Improvement: Strategies for Practice Facilitators. … http://www.pcmh.ahrq.gov/page/engaging-primary-care-practices-quality-improvement-strategies-practice-facilitators … practice facilitation: those operating
in “survival mode” that cannot effectively implement any of the strategies … Engaging
Primary Care Practices in Quality Improvement: Strategies for Practice Facilitators. … http://www.pcmh.ahrq.gov/page/engaging-primary-care-practices-quality-improvement-strategies-practice-facilitators
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www.innovations.ahrq.gov/nursing-home/materials/prevention/index.html
January 01, 2023 - 19, they need information about a variety of topics related to infection control and prevention and strategies … Post-Vaccination Practices Learning Modules
This series of two learning modules features strategies
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www.innovations.ahrq.gov/research/findings/evidence-based-reports/search.html?page=6
November 01, 2020 - science-based information on common or costly medical conditions and new healthcare technologies and strategies … Type: Comparative Effectiveness Reviews Affiliation: Minnesota EPC Report Status: Final
Strategies … Syntheses Affiliation: Kaiser Permanente Research Affiliates Report Status: Final
Retention Strategies … : Minnesota EPC Report Status: Final
Allocation of Scarce Resources During Pandemics: Strategies