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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
April 13, 2016 - can build a new customer service team,
but these values can be applied anywhere
Reference: AHRQ Standards … constitutes high quality
service from the perspective of your members and
patients”
2) “Service standards … and measures
Standards
• All transfers are “warm”, one-call resolution
• Coach members to ask specific … Improvement in Customer Service Measure
Our Customer Service Improvement Story
Reference: AHRQ Standards … service professionals—they understood what good service meant to members
Develop a set of service standards
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www.ahrq.gov/sites/default/files/2025-02/nishimi2-report.pdf
January 01, 2025 - As the number of endorsed standards
increases, the importance and challenge of broad implementation … The
“real-life” stories of the actual implementation of NQF-endorsed
consensus standards – including … “The Accountability and Transparency Puzzle: Implementing
NQF-Endorsed™ Consensus Standards” focused … on the implementation of
national voluntary consensus standards for healthcare quality. … Brock noted that some Council members clearly believe that standardization
and NQF endorsement of QI-only
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www.ahrq.gov/research/publications/pubcomguide/pcguide2apc.html
June 01, 2020 - Standards for Contractors Developing Multimedia Products
Appendix 1-E. … Accessibility and the Revised 508 Standards
Appendix 2-C. … External Linking Policy
Section 3: Branding Design Element Specifications
Section 4: Media Standards … This AHRQ policy is in addition to the Department of Health and Human Services (HHS) Web Standards
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www.ahrq.gov/patient-safety/reports/national-academy-medicine.html
February 01, 2018 - that studied the best methods used in developing clinical practice guidelines and identified eight standards … Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement is a 2009 report … that recommends collection of more granular ethnicity and language need according to national standards … Standard for Care is a 2003 report that describes a detailed plan to facilitate the development of data standards
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www.ahrq.gov/research/publications/pubcomguide/pcguide-avdevelopment.html
July 01, 2024 - Standards for Contractors Developing Multimedia Products
Appendix 1-E. … Accessibility and the Revised 508 Standards
Appendix 2-C. … Contractor activities related to the development of AV products must adhere to agency standards. … Standards for Contractors Developing Multimedia Products Appendix 1-E. … Accessibility and the Revised 508 Standards
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/hisph-slides-pt1.html
March 01, 2020 - Slide 11
HHS Data Collection Standards for Race and Ethnicity, 2011
Note:
The Affordable Care … Section 4302 (Understanding health disparities: data collection and analysis) focuses on the standardization … Section 4302 requires the Secretary of Health and Human Services (HHS) to establish data collection standards … Adopted October 31, 2011, these data collection standards are to be used, to the extent practicable, … The new data standards improve the quality of HHS data collection by establishing a consistent, uniform
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/solberg.html
April 01, 2015 - Certification standards focused on five key areas:
Continuous access and communication between the … Certification required documentation of meeting all five standards, which was verified through site visits … standardized performance measures and attainment of progressively more challenging structural and functional standards … The Minnesota Department of Health developed written documents to explain how the five standards of transformation … Each practice, or group of practices, determined how to best implement changes to meet the standards
-
www.ahrq.gov/sites/default/files/2024-01/anumba-report_0.pdf
January 01, 2024 - These included case
studies, structured interviews with domain experts, content analysis of standards … Numerous critical problem areas and gaps in standards were identified as worthy
of more detailed studies … the ability of existing technologies to adequately support the regulations and
standards. … This study was described in the paper “Gap Analysis of Guidelines’ and
Standards’ Ability to Support … d) Existing standards and guidelines for facility works in hospitals make some references to the role
-
www.ahrq.gov/sites/default/files/2024-12/nishimi-report.pdf
January 01, 2024 - NQF plays a key role,
because the alliances and CMS are committed to using NQF-endorsed™
standards. … The cornerstones of this value-based
health care system are quality standards, price standards, incentives … Quality standards depend on AHRQ’s research, such as the
National Healthcare Quality Report and the … in the STS National Cardiac Database,
because it provides a common language and standards. … For financial information, VCSQI adopted the standards in the UB-92 MEDPAR
national database, which
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-solberg.pdf
April 01, 2015 - Certification
standards focused on five key areas:
• Continuous access and communication between the … Certification required documentation of meeting all five
standards, which was verified through site … standardized
performance measures and attainment of progressively more
challenging structural and functional standards … The Minnesota Department of Health developed written documents to explain how the five standards
of … Each practice, or group of practices, determined how to best implement
changes to meet the standards
-
www.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
November 01, 2018 - NQF-Endorsed Measures
The National Quality Forum (NQF) has endorsed a set of voluntary consensus standards … Measures reflecting these standards are among the information presented by most sponsors of nursing home
-
www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part1.html
March 01, 2020 - HHS Data Collection Standards for Race and Ethnicity, 2011
Are you of Hispanic, Latino/a, or … Section 4302 (Understanding health disparities: data collection and analysis) focuses on the standardization … Section 4302 requires the Secretary of Health and Human Services (HHS) to establish data collection standards … Adopted October 31, 2011, these data collection standards are to be used, to the extent practicable, … The new data standards improve the quality of HHS data collection by establishing a consistent, uniform
-
www.ahrq.gov/research/findings/final-reports/iomracereport/reldata1.html
April 01, 2018 - Race, Ethnicity, and Language Data: Standardization for Health Care Quality Improvement
1. … Introduction
Previous Page Next Page
Table of Contents
Race, Ethnicity, and Language Data: Standardization … The Census Bureau complies with the OMB standards, noting that the standards "generally reflect a social … Patient-Provider Encounter
Lack of standardization of categories. … The Interagency Committee for the Review of the Racial and Ethnic Standards reviewed the OMB standards
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - Problem Solving and Escalation – Standards Component Kit
Contents
1.
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt1.pptx
October 01, 2015 - Section 4302 (Understanding health disparities: data collection and analysis) focuses on the standardization … Section 4302 requires the Secretary of Health and Human Services (HHS) to establish data collection standards … Adopted October 31, 2011, these data collection standards are to be used, to the extent practicable, … The new data standards improve the quality of HHS data collection by establishing a consistent, uniform … chartbook were collected in 2012 and earlier, there was insufficient time to incorporate the new 2011 standards
-
www.ahrq.gov/research/findings/evidence-based-reports/nutritn3tp.html
April 01, 2018 - SRs published after consensus reporting standards (since 2003) met a higher proportion of the reporting … Conclusions: The reporting quality of SRs has improved 3 years after publication of SR reporting standards … Improved adherence to consensus methods and reporting standards should improve the utility of nutrition
-
www.ahrq.gov/research/publications/pubcomguide/granteeguide.html
November 01, 2021 - Standards for Contractors Developing Multimedia Products
Appendix 1-E. … Accessibility and the Revised 508 Standards
Appendix 2-C. … External Linking Policy
Section 3: Branding Design Element Specifications
Section 4: Media Standards … Grantees will apply quality assurance standards to any information system development project or tool … Grantees need to incorporate best practices and industry standards for security of web resources, establish
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Kind_31.pdf
March 31, 2008 - and patient safety, no studies have examined how well discharge summaries adhere to Joint
Commission standards … Additionally, it is not clear to what extent these standards are met in hospital discharge
summaries … Secondly, the Joint
Commission standards themselves affect practice patterns substantially. … whether such standards are sufficient to maximize patient safety during care
transitions. … Most discharge summaries in our sample adequately
meet most of the Joint Commission standards.
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www.ahrq.gov/ecareplan/resources-publications/index.html
May 01, 2025 - Plan Implementation Guide and Plain Language Summary HL7, or Health Level Seven International, creates standards … Partnering With HL7 The standards development components of the project were developed together with … During testing, the eCare Plan apps enabled standards-based sharing of some data and revealed areas for … Publications Establishing Data Elements and Exchange Standards to Support Long COVID Healthcare and Research
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www.ahrq.gov/research/publications/pubcomguide/pcguide2apa.html
November 01, 2018 - Standards for Contractors Developing Multimedia Products
Appendix 1-E. … Accessibility and the Revised 508 Standards
Appendix 2-C. … External Linking Policy
Section 3: Branding Design Element Specifications
Section 4: Media Standards … The contractor must also conform to AHRQ Configuration Management (CM) and change control standards, … Management Institute Project Management Body of Knowledge standards.