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  1. www.ahrq.gov/hai/cusp/toolkit/content-calls/how-to-spread.html
    April 01, 2013 - Two More “Es” and How To Spread (Transcript) December 13, 2011 Operator: Excuse me, everyone, and thank you for holding. Please be aware that each of your lines in a listen-only mode. At the conclusion of today’s presentation, we will open the floor for questions. At that time, instructions will be given as …
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores March 2016  Webcast Speakers Rick Evans, MA, Senior Vice President and Chief Experience Officer, NewYork-Presbyterian Hospital Debra Rosen, RN, MPH, Director, Quali…
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/natlhacratereport-rebaselining2014-2016_0.pdf
    January 01, 2016 - AHRQ National Scorecard on Hospital-Acquired Conditions: Updated Baseline Rates and Preliminary Results 2014-2016 June 2018 AHRQ National Scorecard on Hospital-Acquired Conditions Updated Baseline Rates and Preliminary Results 2014–2016 Summary New patient safety data for 2014 through 2016 continue to show a do…
  4. www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
    July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 2: Eliciting Patient Narratives PATIENT SAFETY e Issue Brief 12 Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Volume 2: Eliciting Patie…
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/Updated-hacreportFInal2017data.pdf
    July 01, 2020 - AHRQ National Scorecard on Hospital-Acquired Conditions: Final Results for 2014 Through 2017 July 2020 AHRQ National Scorecard on Hospital-Acquired Conditions Final Results for 2014 Through 2017 Summary Final patient safety data for 2014 through 2017 showed a downward trend in the annual number of hospital-acq…
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Walsh_74.pdf
    May 28, 2008 - Using Home Visits to Understand Medication Errors in Children Using Home Visits to Understand Medication Errors in Children Kathleen E. Walsh, MD, MSc; Christopher J. Stille, MD, MPH; Kathleen M. Mazor, EdD; Jerry H. Gurwitz, MD Abstract Current research methods are not well designed to detect medication e…
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/continuing-ed/moc_ha.pdf
    February 05, 2015 - This program was planned in accordance with NCCPA’s CME Standards.
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
    January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2012 CAHPS Clinician & Group Survey Database 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Dale Shaller Janice…
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_toolkit.pdf
    December 01, 2017 - A Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings A Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings Suggested Citation: Davis K., Collier S., Situ J., et al. A Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory …
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetransitions_finalreport.docx
    November 01, 2017 - A Toolkit to Engage High-Risk Patients in Safe Transitions: Final Report A Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings Prepared for: Agency for Healthcare Research & Quality (AHRQ) U.S. Department of Health and Human Services 540 Gaither Road Rockville, MD 20850 www.ahrq.gov Co…
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
    January 01, 2012 - 2012 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2012 CAHPS Clinician & Group Survey Database 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Dale Shaller Janice…
  12. www.ahrq.gov/sites/default/files/2024-07/mazor-report.pdf
    January 01, 2024 - Final Progress Report: Detecting, Assessing, and Learning from Patient-Perceived Breakdowns in Care AHRQ Grant Final Progress Report Mazor, Kathleen M Grant Award Number: 5 R18 HS022757 Project Title: Detecting, Assessing, and Learning from Patient-Perceived Breakdowns in Care Principal Investigator: Kathleen …
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
    May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Determining Where to Focus Efforts to Improve Patient Experience The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 5: Determining Where to Focus Efforts to Improve Patient Experience Visit the AHRQ Website for…
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-transcript.doc
    April 09, 2013 - Paul Tedrick American Hospital Association - Chicago April 9, 2013 11:00AM Central Time Operator: The following recording is for Paul Tedrick with the American Hospital Association - Chicago for the April National Content Call on Tuesday, April 9, 2013 at 11:00AM Central Time. Excuse me, ladies and gentlemen. We n…
  15. www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-transcript.html
    December 01, 2017 - Patient and Family-Centered Care (April 9, 2013) Webinar Transcript Paul Tedrick American Hospital Association - Chicago April 9, 2013 11:00AM Central Time Operator: The following recording is for Paul Tedrick with the American Hospital Association - Chicago for the April National Content Call on Tue…
  16. www.ahrq.gov/sites/default/files/wysiwyg/diagnostic/dx-safety-issue-brief-co-design-rev.pdf
    September 01, 2024 - The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design Issue Brief 23 The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design PATIENT SAFETY e This page intentionally left blank. e Issue Brief 23 The Patient’s Role in Diagn…
  17. www.ahrq.gov/sites/default/files/wysiwyg/diagnostic/resources/issue-briefs/dx-safety-patient-role.pdf
    September 01, 2024 - The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design Issue Brief 23 The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design PATIENT SAFETY e This page intentionally left blank. e Issue Brief 23 The Patient’s Role in Diagn…
  18. www.ahrq.gov/sites/default/files/wysiwyg/diagnostic/resources/issue-briefs/dxsafety-brief-ai-wave.pdf
    June 01, 2025 - AHRQ Issue Brief: Understanding the AI Wave: Foundational Knowledge for Improving Diagnosis and Beyond Understanding the AI Wave: Foundational Knowledge for Improving Diagnosis and Beyond Issue Brief 27 This page is intentionally left blank. Issue Brief 27 Understanding the AI Wave: Foundational Knowl…
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/hacreport-2019.pdf
    January 01, 2019 - AHRQ National Scorecard on Hospital-Acquired Conditions: Updated Baseline Rates and Preliminary Results 2014-2017 January 2019 AHRQ National Scorecard on Hospital-Acquired Conditions Updated Baseline Rates and Preliminary Results 2014–2017 Summary Updated and new patient safety data for 2014 through 2017 conti…
  20. www.ahrq.gov/sites/default/files/2024-03/chui-report.pdf
    January 01, 2024 - Final progress Report: Improving Over-the-Counter Medication Safety for Older Adults Improving Over-the-Counter Medication Safety for Older Adults Project Dates: 04/01/2016 – 01/31/2020 R18HS024490 Institution: University of Wisconsin - Madison PI: Michelle Chui Team Members: Pascale Carayon, Roger Brown, Nora Jac…

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