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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Coordination
Understanding the Factors that Affect Care Coordination
May 2012 Podcast
Speaker
Melinda Karp, Director of Strategic Planning and Development for the Massachusetts Health Quality
Partners (MHQP)
Moderator
Carla Zema, PhD, Consultant, CAHPS User Network; Assistant Professor of Economics an…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - About the CAHPS Patient Narratives Elicitation Protocol
CAHPS® Clinician & Group Survey and Instructions
About the CAHPS Patient Narrative Elicitation Protocol
Document No. 2315
Updated April 24, 2018
About the CAHPS® Patient Narrative
Elicitation Protocol
Introduction .................................…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/gap_analysis_tool.docx
November 01, 2019 - Urine isolates
☐ Yes: Blood isolates
☐ No
Does your microbiology lab follow Clinical and Laboratory Standards
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teamstepps.ahrq.gov/patient-safety/settings/hospital/engage-tool.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
January 01, 2021 - Office Processes and Standardization The office is organized, has an effective workflow, has
standardized … program it, allow sufficient time and resources to:
o Ensure that the Web survey meets acceptable standards … an example of computing a percent positive composite score for the composite Office
Processes and Standardization … 52% + 46% +
56%/4=50%) results in a composite score of 50 percent positive on Office Processes and
Standardization … Calculate Item and Composite Percent Positive Scores
Four Items Measuring Office
Processes and
Standardization
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey
Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician &
Group Survey
January 2017 Webcast
Speakers
Mark Schlesinger, PhD, Professor of Health Policy, Yale School of Public Health
Lise Rybo…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution
(CANDOR) process and includes;
■ Identifying the existing process
■ Identifying the existing outcome(s)
■ Identifying the desired outcome(s)
■ Identifying and documenting the gap(s)
Who should use t…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
April 01, 2023 - Office Processes and Standardization ...................................................... 5
Composite … Office Processes and Standardization
1. … Office Processes and Standardization
1. Create Contingency Plans
2.
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teamstepps.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
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teamstepps.ahrq.gov/funding/grant-mgmt/nces.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
March 01, 2017 - Antibiotic Stewardship Slides, Part 2
Antibiotic Stewardship
AHRQ Pub. No. 16(17)-0003-22-EF
March 2017
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Welcome to today’s educational session on antibiotic stewardship. This module is part of the Agency for Healthcare Research and Quality (or AHRQ) Safety Progra…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - Core Items
Core items are questions that are included in every questionnaire to ensure
standardization … Training and supervision are the keys to maintaining these standards. … In addition,
interviewers may not meet these standards unless their work is monitored. … interviewer’s work to ensure that the interviewers are, in fact,
carrying out interviews using prescribed standards … 4 Core items are survey questions that are always included in the instrument in order to ensure standardization
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teamstepps.ahrq.gov/patient-safety/quality-measures/qsrs/index.html
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teamstepps.ahrq.gov/funding/process/app-forms/index.html
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
January 01, 2020 - Instructions for Analyzing Data from CAHPS Surveys
Instructions for Analyzing Data
from
CAHPS® Surveys in SAS®:
Using the CAHPS Analysis Program Version 5.0
AHRQ Contract No.: HHSP233201500026I/HHSP23337004T
Managed and prepared by:
Westat, Rockville, MD
Naomi Yount, Ph.D.
Kayo Walsh, M.S. (Harvard Medic…
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