-
www.cpsi.ahrq.gov/talkingquality/translate/compare/choose/standard.html
January 01, 2023 - Another approach would be to compare scores to an independent standard of what performance on … Advantages of Comparing to an Independent Standard
It sets the highest appropriate bar. … Disadvantages of Comparing to an Independent Standard
Independently developed, defensible standards … The Standard for “Never Events”
There is one kind of standard that is beginning to emerge in health … care: the standard of “never” or zero percent for certain adverse and preventable events.
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-comp-kit.html
June 01, 2017 - Why Standard Work Observation?
Connections to Other Components
2. Tips
3. … Why Standard Work Observation? … Integration: Observation of safety standard work, including the checklist, serves as part of next-level … standard work for managers, and helps build a foundation for aligned standard work across levels of … Reminders and practice of standard behaviors are important but often not sufficient to get 100 percent
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/component-kit.docx
May 01, 2017 - Daily team huddles should be a core component of standard work for sustainability. … Goals and standard work are integrated across organizational levels. … Integration starts with accountability for frontline staff standard work. … Standard processes are needed to track execution of staff and leader standard work. … Continuous observation of standard work starting with the frontline manager’s review of staff standard
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation-facnotes.docx
May 01, 2017 - SLIDE 2
Title: A Frontline Management System To Promote Safety Standard Work
SAY: Regular observation … of safety standard work forms a key connection in our frontline management system between the other … Observation is the firstline linkage between different levels of standard work across the organization—and … standard work and management practices with organizational strategy and goals. … of the standard work of the frontline manager.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/overview-facnotes.docx
May 01, 2017 - To better understand safety standard work, like surgery checklists and sterilization practices, be sure … standard work into frontline clinical care is essential. … What is the key to sustainability for safety standard work? … IHI found that standard work for frontline managers is essential to the “stickiness” of changes. … At the center of the system is standard work for all levels of the organization relating to safety.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation-component-kit.docx
May 01, 2017 - Module 4: Component Kit
Standard Work Observation Component Kit
Contents
1. … Why Standard Work Observation? 2
Connections to Other Components 3
2. Tips 3
3. … Why Standard Work Observation? … Integration: Observation of safety standard work, including the checklist, serves as part of next-level … standard work for managers, and helps build a foundation for aligned standard work across levels of
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/kit.html
June 01, 2017 - Integration of Standard Work and Observation . … Goals and standard work are integrated across organizational levels. … Integration starts with accountability for frontline staff standard work. … Standard processes are needed to track execution of staff and leader standard work. … Continuous observation of standard work starting with the frontline manager’s review of staff standard
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-bakdash.pdf
January 17, 2024 - Getting
Information
Shared Decision
Making
Self
Management
Support
CAHPS Program: Gold Standard … for Patient Experience
CAHPS surveys are considered the gold standard for patient
experience measurement … research
AHRQ’S CAHPS PROGRAM
AHRQ’s Core Competencies
Patient Experience
CAHPS Program: Gold Standard
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/overview-fac-notes.html
June 01, 2017 - standard work into frontline clinical care is essential. … What is the key to sustainability for safety standard work? … IHI found that standard work for frontline managers is essential to the “stickiness” of changes. … At the center of the system is standard work for all levels of the organization relating to safety. … Examples include safe surgery checklists, infection control procedures, and role-based standard work
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-fac-notes.html
June 01, 2017 - Slide 2: A Frontline Management System To Promote Safety Standard Work
Say:
Regular observation … of safety standard work forms a key connection in our frontline management system between the other … Integration refers to alignment of standard work across levels of the organization, and alignment of … standard work and management practices with organizational strategy and goals. … of the standard work of the frontline manager.
-
www.cpsi.ahrq.gov/research/findings/final-reports/iomracereport/index.html
April 01, 2018 - Subcommittee Template: Developing a National Standard Set of Granular Ethnicity Categories and a Rollup … Subcommittee Template: Developing a National Standard Set of Spoken Language Categories and Coding … can be used to facilitate the sharing, compilation, and comparison of quality data stratified by the standard … Subcommittee Template: Developing a National Standard Set of Granular Ethnicity Categories and a Rollup … Subcommittee Template: Developing a National Standard Set of Spoken Language Categories and Coding
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt-facnotes.docx
May 01, 2017 - SLIDE 2
Title: A Frontline Management System To Promote Safety Standard Work
SAY:
As the figure shows … Next level—manager standard work identifies whether frontline standard work is taking place and helps … Integration—means the alignment of staff at all levels around safety goals; and the performance of standard … Visual management helps your team monitor safety performance, safety standard work, and track concerns … Your aim is to introduce visual management boards into daily practice to promote safety standard work
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/observation/observation.pptx
May 01, 2017 - Surgery
Management Practices for Sustainability
A Frontline Management System To Promote Safety Standard … training needs
Data to reveal patterns and track performance over time
Foundation of “integration”– standard … work as the raw data for next-level leader standard work. … Expand observation beyond the surgical safety checklist to multiple types of standard work, such as sterilization … Program for Ambulatory Surgery
Management Practices for Sustainability
Daily Safety Huddle
• Standard
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-planning.html
May 01, 2017 - Effective standard work for leaders includes the following six elements:
Standardization. … Processes to define and disseminate standard work—what to do and how to do it. … Processes to review execution of standard work. … Integration of Standard Work. Goals and standard work are integrated across organizational levels. … Frontline leader standard work must be well integrated with frontline clinical standard work.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles.pptx
May 01, 2017 - Management Practices for Sustainability
1
A Frontline Management System To Promote Safety Standard … Short, standup meeting, typically once per day
Orients team to regular safety standard work, concerns … Issues for today
Review of tracked issues
Input from staff
Announcements
AGENDA
Tips:
Brief (5-10 min)
Standard … Improvement To Introduce Daily Huddles
6
Aims: Introduce daily huddle into practice to promote safety standard … Program for Ambulatory Surgery
Management Practices for Sustainability
Daily Safety Huddle
• Standard
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
May 01, 2017 - Standard Huddle Agenda (Adapt to Your Needs and Experience) 7
5. … Standard work observation: Observation report occurs in huddle. … [footnoteRef:2] A coach uses the sheet to get a person to follow standard work. [2: Graupp P, Purrier … Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care. … of a standard huddle.
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-fac-notes.html
June 01, 2017 - Slide 2: A Frontline Management System To Promote Safety Standard Work
Say:
As the figure shows … Next level—manager standard work identifies whether frontline standard work is taking place and helps … Integration—means the alignment of staff at all levels around safety goals; and the performance of standard … Visual management helps your team monitor safety performance, safety standard work, and track concerns … Your aim is to introduce visual management boards into daily practice to promote safety standard work
-
www.cpsi.ahrq.gov/news/newsroom/case-studies/201905.html
September 01, 2019 - be more effective in helping patients understand and retain information about the procedure than the standard … multimedia patient decision aid as a support for the informed consent process and the other using the standard … aid tool scored higher on knowledge recall and retention (4.9 and 4.8) compared with those using the standard … Sowan explained that the previous standard consent process at University Health System was problematic
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/observation-slides.html
June 01, 2017 - Module 4: Observation and Integration
Slide 2: A Frontline Management System To Promote Safety Standard … The elements include standard safety work by staff, the daily safety huddle, visual management, escalation … Sheet Used To Guide an Observation–2
Image: This figure shows how a manager can track fidelity to standard … Slide 10: Observation and Integration
Use observation of standard work as the raw data for next-level … leader standard work.
-
www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
July 01, 2023 - Your facility should determine a standard protocol for delivering handoffs and make it known to everyone … Standard scripts can help make processes more efficient and can be easier for message senders to construct … If an organization has standard approaches to performing structured handoffs, they are more likely to