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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-communication.pptx
January 13, 2022 - According to the literature, effective communication skills are associated with stronger patient-doctor … Simple active listening skills, such as making eye contact, listening without interruption, using plain … While patients are sharing their story, providers can use skills in reflective practice to help integrate
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
June 02, 2025 - Another big difference between developers and users is in literacy skills and navigation experience … Presumably you're trying to reach an audience that has a broad range of literacy skills
and experience … Transcript release date 3/1/12 www.talkingquality.ahrq.gov
Unrealistic assumptions about navigation skills
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_7.pdf
October 01, 2016 - substance use issues, BHCs address chronic illness management,
behavior change, and methods to enhance the skills … Cherokee looks for people
who endorse the organization’s values first, and then trains them with the skills … Role-
specific meetings occur regularly for training and updating skills. Dr.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module6/module6-care-for-caregiver.pptx
May 01, 2011 - responsible for the patient outcome and that they have failed the patient, second-guessing their clinical skills … Practice active listening skills.
Offer support.
Don’t ask specific details. … the second-victim can provide support by being “there” for the victim by practicing active listening skills
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
January 01, 2014 - Happening:
Barriers Perceived and Real
Barriers
Fears
Litigation
Data Bank
Shame, blame
Reputation
Lack of skills … Revealing poor skills/abilities. … As part of the CANDOR implementation process, these skills will be discussed, and tools will be presented
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight13.html
June 01, 2015 - Learning collaboratives also helped practices gain skills in how to collect data and calculate quality … Facilitators needed strong QI skills and had to be able to spend sufficient time with each practice. … practice, Massachusetts provided training to one person within each practice in order to build his or her skills
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www.ahrq.gov/sites/default/files/publications/files/clabsi-hpwpreport.pdf
May 01, 2015 - introduction of new
products and processes, but also emphasized the development of new knowledge and
skills … employees more
knowledgeable about CLABSIs, to foster successful prevention, and to build employees’ skills … At the better sites, these development efforts were
broader, seeking to enhance skills and commitment
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-20-creating-qi-teams.pdf
September 01, 2015 - Instructor’s Guide
Practice facilitator (PF) competencies addressed in this module:
• Basic coaching skills … need some
additional assistance from an expert consultant or a facilitator with a different set of skills … What skills and knowledge do you want them to
develop?
16.
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www.ahrq.gov/patient-safety/reports/liability/etchegaray.html
August 01, 2017 - positive safety culture may be more likely to foster opportunities for physicians to use knowledge and skills … benefits for the individuals attending training because it allows them to improve their disclosure skills … Teaching error disclosure: advanced communication skills training for residents.
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psnet.ahrq.gov/perspective/count-and-be-counted-preparing-future-pharmacists-promote-culture-safety
April 01, 2006 - Teach them the communication skills that will be required in order to make the above point true—and, … Teach students that the improved communication and teamwork skills that will support cultural change … surrounding safety, insisting on their accountability at a system-wide level, and providing the beginning skills
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www.ahrq.gov/patient-safety/resources/simulation-issue-brief4.html
July 01, 2024 - Simulation To Improve Patient Safety: Getting Started
Use Simulation To Adopt and Adapt Best Practices
Previous Page Next Page
Table of Contents
Simulation To Improve Patient Safety: Getting Started
Introduction
Leverage Patient Safety Infrastructure
Use Simulation To Adopt and Adapt Best Prac…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool3_hosp_inv.docx
June 02, 2025 - Tool 3: Hospital Inventory
Tool 3: Hospital Inventory Tool
Purpose
Readmission reduction efforts at your hospital have likely proliferated over the past several years, and many of these efforts may have developed in isolation from each other. The purpose of this tool is to prompt a comprehensive inventory of all r…
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psnet.ahrq.gov/issue/nhs-hospitals-employ-safety-experts-tackle-thousands-avoidable-mistakes
June 07, 2023 - Newspaper/Magazine Article
NHS hospitals to employ safety experts to tackle thousands of avoidable mistakes.
Citation Text:
Lintern S. NHS hospitals to employ safety experts to tackle thousands of avoidable mistakes. Independent. December 25, 2019;
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Format:
Goo…
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psnet.ahrq.gov/issue/safe-prescribing-educational-intervention-medical-students
September 24, 2010 - Study
Safe prescribing: an educational intervention for medical students.
Citation Text:
Garbutt J, DeFer TM, Highstein G, et al. Safe prescribing: an educational intervention for medical students. Teach Learn Med. 2006;18(3):244-50.
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Format:
Google Scholar P…
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psnet.ahrq.gov/issue/embedding-quality-and-safety-otolaryngology-head-and-neck-surgery-education
August 11, 2010 - Commentary
Embedding quality and safety in otolaryngology–head and neck surgery education.
Citation Text:
McCormick ME, Stadler ME, Shah RK. Embedding quality and safety in otolaryngology-head and neck surgery education. Otolaryngol Head Neck Surg. 2015;152(5):778-782. doi:10.1177/019459…
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psnet.ahrq.gov/issue/half-time-nursing-homes-scrutinized-safety-medicare-are-still-treacherous
March 13, 2019 - Newspaper/Magazine Article
Half the time, nursing homes scrutinized on safety by Medicare are still treacherous.
Citation Text:
Half the time, nursing homes scrutinized on safety by Medicare are still treacherous. Rau J. Kaiser Health News. July 6, 2017.
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S…
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psnet.ahrq.gov/issue/medication-mix-what-happened-vanderbilt-and-how-it-impacts-health-care-providers
March 18, 2020 - Commentary
Medication mix-up: what happened at Vanderbilt and how it impacts health care providers.
Citation Text:
Medication mix-up: what happened at Vanderbilt and how it impacts health care providers. Michel C, Talley C. J Health Life Sci Law. 2022;17(1):71
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…
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psnet.ahrq.gov/issue/creative-education-rapid-response-team-implementation
October 13, 2018 - Commentary
Creative education for rapid response team implementation.
Citation Text:
Johnson AL. Creative education for rapid response team implementation. J Contin Educ Nurs. 2009;40(1):38-42.
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Format:
Google Scholar PubMed BibTeX EndNote X3 XML EndNote 7…
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psnet.ahrq.gov/issue/assessing-teamwork-and-communication-authentic-patient-care-learning-environment
July 02, 2014 - Commentary
Assessing teamwork and communication in the authentic patient care learning environment.
Citation Text:
Haftel HM, Hicks PJ. Assessing teamwork and communication in the authentic patient care learning environment. Pediatrics. 2011;127(4):601-3. doi:10.1542/peds.2010-3767.
Co…
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psnet.ahrq.gov/node/33785/psn-pdf
May 01, 2015 - him about his video study that found a link
between practicing surgeons' directly observed technical skills … RW: So it's clear that variation in technical skills is related to these outcomes. … for surgical residencies, that there could be an aptitude test to assess a core set
of visual motor skills