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FileNewTemplate

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module5.pptx

January 01, 1995 - FileNewTemplate Module 5: Situation Monitoring Office-Based Care Online Course Welcome to Welcome to the TeamSTEPPS for Office-Based Care Online Course. This is Dr. Brigetta Craft. This presentation will cover Module 5, Situation Monitoring, that you, as a practice facilitator, will review. 1 The Materials You …
C1 Prioritization Matrix (xls file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/c2_combo_prioritizationworksheetexample.xlsx

July 01, 2016 - Do we have staff with the needed skills for this PI team? Are affected staff willing to change?
Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf

April 01, 2014 - culturally and linguistically diverse populations, as well as people with limited health literacy skills
Grand Rounds Presentation | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html

August 01, 2022 - Revealing poor skills/abilities. … As part of the CANDOR implementation process, these skills will be discussed, and tools will be presented
Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html

April 01, 2022 - they usually address those complaints to front-line staff—but these staff do not necessarily have the skills
Module 6: Care for the Caregiver | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html

August 01, 2022 - responsible for the patient outcome and that they have failed the patient, second-guessing their clinical skills … the second-victim can provide support by being "there" for the victim by practicing active listening skills
Welcome Guide for Administrators | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps-program/welcome-guides/administrators.html

July 01, 2023 - communication strategies into practice, and recognizing the patient focus as the purpose of learning new skills
Welcome Guide for Frontline Providers | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps-program/welcome-guides/frontline-providers.html

July 01, 2023 - communication strategies into practice, and recognizing the patient focus as the purpose of learning new skills
The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html

September 01, 2020 - provide basic information on implementing shared decisionmaking in practice, specific communication skills … focus on aspects of quality that consumers are best qualified to assess, such as the communication skills
Advancing Patient Safety | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/reports/advancing/index.html

July 01, 2022 - Patient Safety Improvement Corps In response to the need to expand the patient safety knowledge and skills
Module 28: Using the AHRQ Care Model Toolkit with Practices (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-28-using-the-ahrq-care-model.pdf

September 01, 2015 - Practices Instructor’s Guide Practice facilitator (PF) competencies addressed in this module:  Basic skills
TeamSTEPPS 2.0: Module 9 | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html

March 01, 2014 - Scenario 1 You are assigned to coach day shift staff in the Emergency Department (ED) on teamwork skills
Train-the-Trainer Instructor Guide | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepigtrainer.html

October 01, 2020 - The TeamSTEPPS system is a powerful set of teachable and trainable skills, behaviors, and tools that … members or housekeeping staff to interpret, or when they rely on their own limited foreign language skills … Say: Specific skills needed in this scenario include assertion, advocacy, and conflict resolution. … who is an interpreter might debrief with another interpreter, encouraging him or her to use assertion skills
TeamSTEPPS 2.0: Coaching Scenario 1 (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf

March 20, 2014 - Scenario 1 You are assigned to coach day shift staff in the Emergency Department (ED) on teamwork skills
Module 4: How to Implement the Fall Prevention Program in Your Organization (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx

September 20, 2017 - specific orientation and on-the-job training to empower new RNs to learn and be confident in their skills … hospital and its fall and other prevention programs A 9-week preceptorship with floor nurses to build skills
Module 4: How To Implement the Fall Prevention Program in Your Organization—Training Guide | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html

October 01, 2017 - specific orientation and on-the-job training to empower new RNs to learn and be confident in their skills … A 9-week preceptorship with floor nurses to build skills. 9 months of support, which includes a monthly
Welcome Guide for New TeamSTEPPS Trainers | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html

July 01, 2023 - communication strategies into practice, and recognizing the patient focus as the purpose of learning new skills
Event Investigation and Analysis Guide: Appendix D | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html

August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
Coordinating Care for Adults With Complex Care Needs in the Patient-Centered Medical Home: Challenges and Solutions | PCMH Resource Center

pcmh.ahrq.gov/page/coordinating-care-adults-complex-care-needs-patient-centered-medical-home-challenges-and

January 01, 2012 - Busy primary care clinicians generally cannot devote much time to maintaining skills and knowledge in … Moreover, the knowledge, skills, and tools needed to assess the value of various long-term support services … patients in a community, a variety of approaches may be available to provide clinicians the knowledge and skills … While it is clear that a team of professionals with a broad range of skills is needed to efficiently
Module 11: Using Root Cause Analysis to Help (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-11-root-cause-analysis.pdf

September 01, 2015 - Practice facilitator (PF) competencies addressed in this module: • Basic quality improvement methods and skills