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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - sincerity, and honesty
■ Demonstrate active listening skills
■ Demonstrate patience during stressful situations … rhetorical message design logics.
2The overall Approach to Scoring the Group Project and Harm Disclosure Situations … In this questionnaire,
you will find descriptions of two different situations. … Communication Assessment Guide
by friends, /family, /and colleagues who need advice on challenging situations … and message goal structure: Effects on perceptions of message quality in
regulative communication situations
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - Cautioning team members about potentially unsafe situations. … People are vulnerable to make errors when they're under stress and are in high risk situations, and when … Some team members react differently to offer and requests for help during emergent versus routine situations … More important, their input should be expected, especially in situations that threaten patient safety … The DESC script can be used in situations involving greater conflict, such as when hostile or harassing
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/situation/index.html
June 01, 2023 - Skip to main content
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - My supervisor/manager ensures that staff are aware of any situations or changes that may affect patient … Staff caution each other about potentially dangerous situations.
25.
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - My supervisor/manager ensures that staff are aware of any situations or changes that may affect patient … Staff caution each other about potentially dangerous situations.
25.
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - involving the use of SBAR:
After watching the video, consider:
Why is SBAR particularly helpful in situations
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - Huddles also present team leaders with an opportunity to informally monitor patient- and unit-level situations … Slide 13
SAY:
STEP is a tool for monitoring situations in the delivery of health care. … Critical information called out in these situations helps the team anticipate and prepare for vital next … Using situational awareness, unit teams become more alert to developing situations, more sensitive to
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - Filling in for a member who cannot perform a task
– Cautioning team members about potentially unsafe
situations … SAY:
Error vulnerability is increased when people are under stress, are
in high-task situations, … Some team members react differently to
offers and requests for help during emergent versus routine
situations … More important, their input should
be expected, especially in situations that threaten patient safety … The DESC script can be used in situations involving
greater conflict, such as when hostile or harassing
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - Huddles also present team leaders with an opportunity to informally monitor patient- and unit-level situations … Slide 14: STEP
Say:
STEP is a tool for monitoring situations in the delivery of health care. … Critical information called out in these situations helps the team anticipate and prepare for vital next … Using situational awareness, unit teams become more alert to developing situations, more sensitive to
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - tool and strategy within these topics can be applied to facilitate teamwork in a variety of complex situations … members and leaders
Can be used to address barriers to team effectiveness
Can all be applied to most situations … be used to address barriers to team effectiveness in a given situation, and can be applied to most situations
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/dental.html
March 01, 2014 - The goal of resource management is to prevent work overload or situations that compromise patient care
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - system of resource
people, clear authority lines,
and backup systems for
dealing with difficult
situations … From the patient
safety movement, we know that a critical component of resolution in these kinds
of situations … Many staff know
immediately which situations or patients will end up in the CEO’s office. … programs are proactive and let the CEO,
clinic manager, or chief medical officer know about these situations … • Be proactive, not reactive; try to anticipate negative situations from
occurring in the first place
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Obtain an agreement: "Can we agree that would be a better way to handle such situations?"
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module5/slsitmonitor.html
July 01, 2018 - Skip to main content
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Careers
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - Have you encountered situations similar to this with your team? If so how did you overcome it? … Team members monitor situations by communicating any changes to keep the team informed and the patient
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - Have you encountered situations similar to this with your team? If so how did you overcome it? … Team members monitor situations by communicating any changes to keep the team informed and the patient
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
January 01, 2008 - Have you encountered situations similar to
this in your team? If so, how did you
overcome it? … Have you encountered situations similar to this in your team? If so, how did you overcome it? … Team members monitor situations by communicating any changes to keep the team informed and the patient
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/slsitmonitor.pptx
February 03, 2006 - newbref
Situation Monitoring
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
1
Page ‹#›
2
Teamwork Exercise #2
TEAMSTEPPS 05.2
Mod 5 2.0 Page ‹#›
Situation Monitoring
2
Page ‹#›
3
Objectives
Discuss how situation monitoring affects team processes and outcomes
List components of the STEP …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
March 07, 2019 - of care.
9
Use a Huddle to Change the Plan
Huddles provide an opportunity to informally monitor situations … ‹#›
Huddles provide team leaders with an opportunity to informally monitor patient and team-level situations … Have you encountered situations similar to this
on your team? … Have you encountered situations similar to this on your team?
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
October 01, 2014 - It also improves the quality of awareness that this technician will have in future situations involving