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www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - communicate important or
critical information
• Informs all team members
simultaneously during emergent
situations … all team members are “on the
same page.”
21
Situation Monitoring
STEP
A tool for monitoring situations … Components of Situation Monitoring:
2222
Situation Monitoring
STEP
Tool to help assess health care situations … Key strategies include:
• Team members protect each other
from work overload situations
• Effective
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachselfasfm.html
March 01, 2014 - Confronting Difficult Situations. … Confronting Difficult Situations. … Coaching often involves situations in which performance has not met expectations. … Good coaching requires the ability and willingness to confront difficult and uncomfortable situations … When the best interests of all concerned are at heart, the honesty and courage to confront difficult situations
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module6/office_support-ig.html
September 01, 2015 - Cautioning team members about potentially unsafe situations. … More important, their input should be expected, especially in situations that threaten patient safety … Obtain an agreement: " Can we agree that would be a better way to handle such situations? … It takes time and effort, and it is not always feasible, particularly in critical situations when time … Have you encountered situations similar to this in your team?
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
January 01, 2020 - communicate important or critical information
Informs all team members simultaneously during emergent situations … STEP
A tool for monitoring situations in the delivery of health care
Components of Situation Monitoring … the Patient
T eam Members
E nvironment
P rogress Toward Goal
Tool to help assess health care situations … Key strategies include:
Team members protect each other from work overload situations.
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/igessentials.html
March 01, 2019 - Critical information called out in these situations helps the team anticipate and prepare for vital next … In most clinical situations, the physician in charge is the designated team leader. … Situation Monitoring
Say:
Situation monitoring is a continuous process because of the dynamic situations … What are some of the examples of situations in which cross-monitoring should have been used but was not … Say:
Error vulnerability is increased when people are under stress, are in high-task situations, or
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK2_T4-Common_Suspected_Infections_Tools_to_Improve_Communication_and_Decision_Making.ppt
May 01, 2014 - between nurses and prescribers using a Medical Care Referral Form (MCRF)
Nurse vigilance to 12 common situations … facilitate evidence-based communication between nurses and prescribers
Intended to be used for ALL situations … Section C identifies preferences related to antibiotics.
*
Twelve Common Situations and Infection … Control Practices and the Pocket Card
*
Situations in Which Systemic Antibiotics are Generally … toxin
In the next three modules we discuss the decision-making challenges around many of those situations
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon.html
September 01, 2015 - Have you encountered situations similar to this in your team?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
March 21, 2014 - My supervisor/manager ensures that staff are aware of any
situations or changes that may affect patient … Staff caution each other about potentially dangerous
situations.
25.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - Error vulnerability is increased when people are under stress, are in high-risk situations, and are fatigued … More important, their input should be expected, especially in situations that threaten patient safety … Obtain an agreement: “Can we agree that would be a better way to handle such situations?” … It takes time and effort, and it is not always feasible, particularly in critical situations when time … Have you encountered situations similar to this in your team? If so, how did you overcome it?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/ebsitmonitor.pdf
January 01, 2013 - TeamSTEPPS 2.0 Evidence Base: Situation Monitoring
TeamSTEPPS 2.0 Evidence Base: Situation Monitoring – B-5-29
Situation
Monitoring
Evidence Base: Situation Monitoring
Situation monitoring is the process of actively scanning and assessing elements of the
“situation” to gain or maintain an accurate awarene…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
December 09, 2015 - My supervisor/manager ensures that staff are aware of any
situations or changes that may affect patient … Staff caution each other about potentially dangerous
situations.
25.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module5.pptx
January 01, 1995 - Have you encountered situations similar to this in your team? … Have you encountered situations similar to this in your team? If so, how did you overcome it?
-
www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module5/office_sitmon-ig.html
September 01, 2015 - Have you encountered situations similar to this in your team? If so, how did you overcome it?
-
www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/slessentials.html
July 01, 2018 - Informs all team members simultaneously during emergent situations. … Return to Contents
Slide 15: STEP
A tool for monitoring situations in the delivery of health … Return to Contents
Slide 16: STEP (continued)
Tools to help assess health care situations. … Key strategies include:
Team members protect each other from work overload situations.
-
www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - clear system of resource people, clear authority lines, and backup systems for dealing with difficult situations … retaliation. 3 Communication about what went wrong and compensation or atonement are essential in these situations … From the patient safety movement, we know that a critical component of resolution in these kinds of situations … Many staff know immediately which situations or patients will end up in the CEO's office. … Be proactive, not reactive; try to anticipate negative situations from occurring in the first place.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
May 31, 2023 - My supervisor/manager ensures that staff
are aware of any situations or changes
that may affect patient … Staff caution each other about potentially
dangerous situations.
25.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
January 20, 2006 - Have you encountered situations similar to this
in your team?
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Contingency Teams are responsible for immediate, direct patient care during emergency situations requiring … time or situation limited, such as for a Code Team, or they may be responsible for a broad category of situations … In most clinical situations, the clinician in charge is the designated team leader.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
May 31, 2023 - Building Rapport and Trust
Motivating Others
Working With Personal Issues
Confronting Difficult Situations
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson2.html
November 01, 2015 - Are any of the situations observed in the video situations that could happen in your office?