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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/index.html
April 01, 2023 - High-Risk Situations for Medication Reconciliation
Conclusion
References
Appendix: The MATCH Work … High-Risk Situations for Medication Reconciliation Conclusion References Appendix: The MATCH Work Plan
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - members through knowledge of their tasks and responsibilities
Provides a safety net for work overload situations … Page ‹#›
Office-Based Care
8
Feedback Examples
Cautioning team members about potentially unsafe situations … Obtain an agreement: “Can we agree that would be a better way to handle such situations?”
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - Call-outs:
y Inform all team members simultaneously
during situations
y Help team members anticipate
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure.pptx
January 20, 2006 - Are these situations that you could see happening at your office?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module2.pptx
March 07, 2019 - Are these situations that you could see happening in your clinic? … Can you see these situations potentially happening in your clinic?
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/index.html
February 01, 2024 - The individual modules are related to specific audiences, settings, or situations:
Introduction to
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - sincerity, and honesty
■ Demonstrate active listening skills
■ Demonstrate patience during stressful situations … rhetorical message design logics.
2The overall Approach to Scoring the Group Project and Harm Disclosure Situations … In this questionnaire,
you will find descriptions of two different situations. … Communication Assessment Guide
by friends, /family, /and colleagues who need advice on challenging situations … and message goal structure: Effects on perceptions of message quality in
regulative communication situations
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - My supervisor/manager ensures that staff are aware of any situations or changes that may affect patient … Staff caution each other about potentially dangerous situations.
25.
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www.cpsi.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - My supervisor/manager ensures that staff are aware of any situations or changes that may affect patient … Staff caution each other about potentially dangerous situations.
25.
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - involving the use of SBAR:
After watching the video, consider:
Why is SBAR particularly helpful in situations
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - Huddles also present team leaders with an opportunity to informally monitor patient- and unit-level situations … Slide 13
SAY:
STEP is a tool for monitoring situations in the delivery of health care. … Critical information called out in these situations helps the team anticipate and prepare for vital next … Using situational awareness, unit teams become more alert to developing situations, more sensitive to
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - Filling in for a member who cannot perform a task
– Cautioning team members about potentially unsafe
situations … SAY:
Error vulnerability is increased when people are under stress, are
in high-task situations, … Some team members react differently to
offers and requests for help during emergent versus routine
situations … More important, their input should
be expected, especially in situations that threaten patient safety … The DESC script can be used in situations involving
greater conflict, such as when hostile or harassing
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - Huddles also present team leaders with an opportunity to informally monitor patient- and unit-level situations … Slide 14: STEP
Say:
STEP is a tool for monitoring situations in the delivery of health care. … Critical information called out in these situations helps the team anticipate and prepare for vital next … Using situational awareness, unit teams become more alert to developing situations, more sensitive to
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - system of resource
people, clear authority lines,
and backup systems for
dealing with difficult
situations … From the patient
safety movement, we know that a critical component of resolution in these kinds
of situations … Many staff know
immediately which situations or patients will end up in the CEO’s office. … programs are proactive and let the CEO,
clinic manager, or chief medical officer know about these situations … • Be proactive, not reactive; try to anticipate negative situations from
occurring in the first place
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Obtain an agreement: "Can we agree that would be a better way to handle such situations?"
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www.cpsi.ahrq.gov/teamstepps/instructor/fundamentals/module5/slsitmonitor.html
July 01, 2018 - Skip to main content
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_slides_sitmon.pdf
June 27, 2017 - Module 5 Instructor Slides
Situation
Monitoring
Situation Monitoring
TEAMSTEPPS 05 2.
Mod 5 LTC 2.0 Page 2
Situation
Monitoring
Teamwork Exercise #2
TEAMSTEPPS 05 2.
Mod 5 LTC 2.0 Page 3
Situation
Monitoring
Objec…
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - Have you encountered situations similar to this with your team? If so how did you overcome it? … Team members monitor situations by communicating any changes to keep the team informed and the patient
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - Have you encountered situations similar to this with your team? If so how did you overcome it? … Team members monitor situations by communicating any changes to keep the team informed and the patient
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
January 01, 2008 - Have you encountered situations similar to
this in your team? If so, how did you
overcome it? … Have you encountered situations similar to this in your team? If so, how did you overcome it? … Team members monitor situations by communicating any changes to keep the team informed and the patient