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  1. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - Filling in for a member who cannot perform a task – Cautioning team members about potentially unsafe situations … SAY: Error vulnerability is increased when people are under stress, are in high-task situations, … Some team members react differently to offers and requests for help during emergent versus routine situations … More important, their input should be expected, especially in situations that threaten patient safety … The DESC script can be used in situations involving greater conflict, such as when hostile or harassing
  2. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
    July 01, 2023 - Huddles also present team leaders with an opportunity to informally monitor patient- and unit-level situations … Slide 14: STEP Say: STEP is a tool for monitoring situations in the delivery of health care. … Critical information called out in these situations helps the team anticipate and prepare for vital next … Using situational awareness, unit teams become more alert to developing situations, more sensitive to
  3. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
    November 02, 2017 - system of resource people, clear authority lines, and backup systems for dealing with difficult situations … From the patient safety movement, we know that a critical component of resolution in these kinds of situations … Many staff know immediately which situations or patients will end up in the CEO’s office. … programs are proactive and let the CEO, clinic manager, or chief medical officer know about these situations … • Be proactive, not reactive; try to anticipate negative situations from occurring in the first place
  4. www.cahps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
    June 01, 2023 - Obtain an agreement: "Can we agree that would be a better way to handle such situations?"
  5. www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module5/slsitmonitor.html
    July 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0207-technical-specifications.pdf
    January 30, 2020 - However, these variables may be included for situations such as examining readmissions: (1) as its own
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
    May 01, 2017 - Huddles also present team leaders with an opportunity to informally monitor patient- and unit-level situations … AHRQ Safety Program for Perinatal Care & Communication 10 SAY: STEP is a tool for monitoring situations … Critical information called out in these situations helps the team anticipate and prepare for vital … Using situational awareness, unit teams become more alert to developing situations, more sensitive
  8. www.cahps.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
    June 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  9. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
    March 18, 2014 - Instructor Comments  Several work overload situations within the team created a dangerous delay in … Effective teams use huddles, handoffs, check-backs, and cross-monitoring to manage workload situations
  10. www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
    March 01, 2019 - In most clinical situations, the physician in charge is the designated team leader.
  11. www.cahps.ahrq.gov/sites/default/files/2024-01/mosaly-report.pdf
    January 01, 2024 - treatment process and having room for all equipment that is easily accessible especially for emergent situations
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
    May 01, 2017 - Task Assistance2 Team members protect each other from work overload situations Effective teams place
  13. www.cahps.ahrq.gov/news/newsroom/case-studies/cquips0802.html
    October 01, 2014 - important to find ways to free the emergency pharmacist to concentrate on high-risk and high-yield situations … For more routine situations, the emergency pharmacist should establish an active presence in the emergency
  14. www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
    August 01, 2022 - Demonstrate patience during stressful situations. Demonstrate tact and diplomacy. … rhetorical message design logics. 2 The overall Approach to Scoring the Group Project and Harm Disclosure Situations
  15. www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
    June 01, 2023 - Call-outs: Inform all team members simultaneously during situations.
  16. www.cahps.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
    March 01, 2019 - Critical information called out in these situations helps the team anticipate and prepare for vital next … Team members monitor situations by communicating any changes to keep the team informed and the patient
  17. www.cahps.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
    October 01, 2021 - in a healthcare encounter with what actually happens , and then closing the gap between these two situations … clinical decision support are some of the supportive strategies that can help us think through complex situations … In other situations, a busy, rushed environment in an emergency department during peak hours can cause
  18. www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/chapter1.html
    September 01, 2020 - patient safety as one of the essential components of high-quality health care. 2 Several types of situations … These situations have significant cost implications for hospitals, given the potential for unnecessary … Multiple liability exposures arise when providing care to LEP populations. 13-15 These include situations … nonqualified interpreters as a primary root cause, as described above, and pointed more specifically to three situations … High-Risk Scenarios Our research has identified several clinical situations, which we call high-risk
  19. www.cahps.ahrq.gov/teamstepps/officebasedcare/videos.html
    November 01, 2018 - Some of these videos show the TeamSTEPPS tools at use in clinical situations within different medical
  20. www.cahps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
    May 01, 2023 - Limiting the use of the Two-Challenge Rule to situations where the patient or another team member may

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