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teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - TeamSTEPPS Situation Monitoring Module 3
Situation Monitoring
Module 3
1
Situation Monitoring Exercise:
Rebuild Your Tower
Situation Monitoring
Rules:
Same goals and rules as the earlier tower building exercise except one BIG change:
The Color Guide cannot speak or write the name of any color.
The Length Guide…
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teamstepps.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Addresses health literacy in high-risk situations, including care transitions and communications about … Addresses health literacy in high-risk situations, including care transitions and communications about … High-risk decisions, situations, and transitions demand more attention to health literacy. … Health literate healthcare organizations identify which situations merit heightened safeguards and have … Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation: High-Risk Situations
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
June 01, 2023 - It ensures team members are supported in stressful or high-pressure situations. … Can you think of situations where multiple team members were aware of an issue but everyone assumed someone … Shared mental models:
Consist of the relevant facts and interrelationships among tasks and situations
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
May 31, 2023 - ☐ ☐ ☐ ☐
Confronting Difficult Situations. … • Confronting Difficult Situations. … Coaching often involves situations in which performance has not met expectations. … Good
coaching requires the ability and willingness to confront difficult and uncomfortable
situations … When the best interests of all concerned are
at heart, the honesty and courage to confront difficult situations
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teamstepps.ahrq.gov/teamstepps/instructor/introduction.html
March 01, 2019 - among teams of health care professionals, enabling them to respond quickly and effectively to whatever situations … among teams of health care professionals, enabling them to respond quickly and effectively to whatever situations
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teamstepps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - communicate important or
critical information
• Informs all team members
simultaneously during emergent
situations … all team members are “on the
same page.”
21
Situation Monitoring
STEP
A tool for monitoring situations … Components of Situation Monitoring:
2222
Situation Monitoring
STEP
Tool to help assess health care situations … Key strategies include:
• Team members protect each other
from work overload situations
• Effective
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
March 21, 2014 - My supervisor/manager ensures that staff are aware of any
situations or changes that may affect patient … Staff caution each other about potentially dangerous
situations.
25.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/ebsitmonitor.pdf
January 01, 2013 - TeamSTEPPS 2.0 Evidence Base: Situation Monitoring
TeamSTEPPS 2.0 Evidence Base: Situation Monitoring – B-5-29
Situation
Monitoring
Evidence Base: Situation Monitoring
Situation monitoring is the process of actively scanning and assessing elements of the
“situation” to gain or maintain an accurate awarene…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
May 31, 2023 - My supervisor/manager ensures that staff
are aware of any situations or changes
that may affect patient … Staff caution each other about potentially
dangerous situations.
25.
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - clear system of resource people, clear authority lines, and backup systems for dealing with difficult situations … retaliation. 3 Communication about what went wrong and compensation or atonement are essential in these situations … From the patient safety movement, we know that a critical component of resolution in these kinds of situations … Many staff know immediately which situations or patients will end up in the CEO's office. … Be proactive, not reactive; try to anticipate negative situations from occurring in the first place.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
May 31, 2023 - Building Rapport and Trust
Motivating Others
Working With Personal Issues
Confronting Difficult Situations
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - Cautioning team members about potentially unsafe situations. … Say:
Error vulnerability is increased when people are under stress, are in high-task situations, and … Some team members react differently to offers and requests for help during emergent versus routine situations … More important, their input should be expected, especially in situations that threaten patient safety … The DESC script can be used in situations involving greater conflict, such as when hostile or harassing
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
June 01, 2023 - Its key elements include:
Situation monitoring often requires analyzing situations in which tasks
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_feedback.pdf
April 24, 2017 - Rapport and Trust
Motivating Others
Working With Personal Issues
Confronting Difficult Situations
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachfdbk.pdf
March 20, 2014 - Rapport and Trust
Motivating Others
Working With Personal Issues
Confronting Difficult Situations
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teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Some team members react differently to offers and requests for help during emergent versus routine situations … Vulnerability to error is increased when people are under stress, are in high-risk situations, and are
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
February 01, 2024 - Skip to main content
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teamstepps.ahrq.gov/teamstepps-program/curriculum/index.html
February 01, 2024 - The individual modules are related to specific audiences, settings, or situations:
Introduction to
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - sincerity, and honesty
■ Demonstrate active listening skills
■ Demonstrate patience during stressful situations … rhetorical message design logics.
2The overall Approach to Scoring the Group Project and Harm Disclosure Situations … In this questionnaire,
you will find descriptions of two different situations. … Communication Assessment Guide
by friends, /family, /and colleagues who need advice on challenging situations … and message goal structure: Effects on perceptions of message quality in
regulative communication situations
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
July 01, 2023 - Skip to main content
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Careers
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