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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/courseeval.pdf
December 02, 2015 - TeamSTEPPS® for Office-Based Care - Course Evaluation
TeamSTEPPS® for Office-Based Care
COURSE EVALUATION
TeamSTEPPS® for Office-Based Care
Location:
Date:
Rating 1 = Poor, inadequate, did not meet, ineffective
Scale 2 = Good, adequate, met, satisfactory, effective
(Circle one) 3 = Excelle…
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-22-meetings.pdf
September 01, 2015 - Except in situations such as a retreat or training, the evaluation does not need to be
formal. … The challenge here is
to recognize that most situations are more complex than any one person can grasp … In such situations,
the group can find itself caught in a pattern from which it is unable to extricate
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pcmh.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - But such situations do not automatically mean that patients lack the capacity to make a decision, though … But often there is still time to hold a consent discussion in emergency situations. … Here are two examples of situations where health care workers offered choices to patients as part of
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - Motivational interviewing is a specific skill for clinical situations where there are not a lot of options
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pcmh.ahrq.gov/news/newsletters/e-newsletter/881.html
September 01, 2023 - SHARE:
More topics in this section
News
Newsroom
Blog
Newsletter
AHRQ News Now
Events
New Challenge Competition Offers Prizes for Ideas on Advancing AHRQ’s CDS Connect
Issue Number
881
AHRQ News Now…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
September 02, 2022 - Reinforcing the Value and Roles of Nurses in Diagnostic Safety - Issue Brief
Issue Brief 10
Reinforcing the Value and Roles
of Nurses in Diagnostic Safety:
Pragmatic Recommendations
for Nurse Leaders and Educators
PATIENT
SAFETY
e
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e
Issue Brief 10
Reinforcing the Va…
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-7-professionalism.pdf
September 01, 2015 - Avoid
the temptation to gossip or become overly familiar, even in stressful situations. … your ability to remain objective in your work with the practice and lead to
difficult interpersonal situations
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
January 28, 2011 - within the hospital
• Patience and perseverance
• The ability to see strengths in all people in all situations … suggestions or to provide feedback about why changes are not possible
• Problem solving in challenging situations … In this case, staff liaisons should talk with the
volunteer office about how to handle these situations … can discuss it with you after the
meeting…”
Manage conflict
There may be times when challenging situations
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - Strategy 4: IDEA Discharge Planning (Tool 2b)
Be Prepared to Go Home
Booklet
Before you leave the hospital, we want to make sure you feel ready to be at home. During your hospital stay, your doctors and nurses will make sure to answer your questions and address your concerns. We want you to have all the information …
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pcmh.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
September 01, 2019 - SHARE:
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Talking Quality
Plan Your Reporting Project
Select Measures To Report
Translate Data Into Information
Explain and Motivate Use
Distribute Your Quality Report
Promote Your Quality Report
Why…
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pcmh.ahrq.gov/teamstepps/about-teamstepps/index.html
June 01, 2019 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Readiness Assessment
Curriculum Materials
TeamSTEPPS® 2.0 Online Master Trainer Course
Research/Evidence Base
TeamSTEPPS® Webinars
About Te…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - But such
situations do not automatically mean that patients lack the capacity to make a decision, though … But often there is still time to hold a consent
discussion in emergency situations. … Here are two examples of situations where health care workers offered choices to patients as part
of
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - condition, such as asthma or diabetes
First and last patient of the day
Patients with a new medication
Situations
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
April 04, 2018 - condition, such as asthma or diabetes
First and last patient of the day
Patients with a new medication
Situations
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - tended to more report to people individually rather than in front of a
large group and we in other situations
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Strategy 4: IDEA Discharge Planning (Tool 4)
Insert hospital logo here
Care Transitions from Hospital to Home: IDEAL Discharge Planning Training
[Hospital Name | Presenter name and title | Date of presentation]
Strategy 4: IDEAL Discharge Planning (Tool 4)
Guide to Patient & Family Engagement
If you have condu…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery
Improving Communication and Teamwork in the Surgical Environment Module
Facilitator Notes
SAY:
The Improving Communication and Teamwork in the Surgical Environment module helps an organization improve teamwork and communication. This module is meant to augment the exist…
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pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
December 01, 2017 - SHARE:
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Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
Comprehensive Unit-based Safety Program (CUSP)
Decolonization – Universal and Targeted
Tools
Ambulatory Surgery Centers …
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pcmh.ahrq.gov/teamstepps/events/webinars/nov-2016.html
July 01, 2018 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0 Online Master Trainer Course
Research/Evidence Base
TeamSTEPPS® Webinars
Integration of TeamSTEPPS Into Clinical…
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html
March 01, 2014 - SHARE:
More topics in this section
TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …