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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - DESC Script
A constructive approach for managing and resolving conflict:
D — Describe the specific situation … Information
Defensiveness
Conventional Thinking
24
TOOLS and
STRATEGIES
Brief
Huddle
Debrief
STEP
Cross-Monitoring
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3_communication.pptx
July 01, 2023 - formulary, storage/control, labeling, ordering, preparing/distributing, administering, and/or patient monitoring … Do not overexplain the situation; be concise.
Effective communication is timely. … It avoids compromising a patient’s situation by promptly relaying information. … Communicate the following information:
Situation―What is going on with the patient? … Everett's deteriorating Situation.
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/vtguide/guide5.html
October 01, 2022 - prevention protocol effectively to bear at the point of care and to build out the infrastructure for monitoring … lift adequate prophylaxis rates to 80 percent or more and set the stage for effective measurement, monitoring … Piloting measurement and monitoring techniques with early assessment is also highly recommended. … Capturing ambulation status as a discrete data element in monitoring adherence to protocols. … Monitoring order set use, and designing an ongoing process to identify patients who have fallen through
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ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - When a situation like this occurs, the patient or member is a prime candidate for overt retaliation. … National quality monitoring of Medicare health plans: the relationship between enrollees’ reports and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
January 01, 2013 - 05.2 Page ‹#›
TeamSTEPPS
TeamSTEPPS in
Long-Term Care
Key Principles
Team Structure
Leadership
Situation … Monitoring
Mutual Support
Communication
10
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
TeamSTEPPS … are understood, changes in information are shared and that team members have the necessary resources
Situation … monitoring
Process of actively scanning and assessing situational elements to gain information, understanding
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3-communication-speaker-notes.pdf
July 01, 2023 - Likewise, the
nonverbal cues from the nurse's face might communicate the urgency of
the situation and … formulary, storage/control, labeling, ordering,
preparing/distributing, administering, and/or patient monitoring … Do not
overexplain the situation; be concise.
9
Effective communication is timely. … • It avoids compromising a patient’s situation by promptly relaying
information. … Everett's
deteriorating Situation.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Henriksen_104.pdf
July 30, 2008 - Home monitoring of patients with serious medical conditions, such as severe congestive heart
failure … Much of the monitoring will be done using “smart” devices, such as scales that are
wirelessly linked … The actual monitoring will be done
largely using electronic tools that can sift through the data and … then;
most of those (e.g., standardized templates, written turnover documents, and fads like SBAR
[Situation-Background-Assessment-Recommendation … patient), the new
goal should be saliency (what must we pay attention to based on the complexity of the situation
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-slides.html
July 01, 2023 - Slide 10: Selected TeamSTEPPS Tools 2
Leadership
Situation Monitoring
Mutual Support
Communication … Heightens awareness of the situation.
Permits the team to plan for the unexpected. … D escribe the specific situation.
E xpress your concerns about the action.
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/evidence-base/anesthesiology.html
May 01, 2023 - Situation awareness in anesthesiology. Human Factors 37, 20-31. … Ergonomic and human factors affecting anesthetic vigilance and monitoring performance in the operating
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-King_1.pdf
April 07, 2008 - For example, shared mental models were viewed as an outcome of using
monitoring and back-up behaviors … is
presented in Figure 1, where the core competencies include the trainable skills of leadership,
situation … monitoring (mutual performance monitoring), mutual support (backup behavior), and
communication. … Situation monitoring.
3. Mutual support.
4. Communication. … for sustainment.43
However, practice in this setting is most effective when a realistic treatment situation
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/assess-resident-RTI-facilitator-guide.docx
June 01, 2021 - in this situation can be very helpful. … older adults), team members may feel inclined to treat for a urinary tract infection, even though this situation … The next answer, providing a cough suppressant and close monitoring, is probably the best choice. … Of course, active monitoring is important. … professional judgment and standards of care in regard to the unique circumstances that may apply in each situation
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ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/printver/index.html
March 01, 2014 - Briefing Exercise Sheet ( PDF File , 111 KB)
Leadership Exercise Sheet ( PDF File , 96 KB)
Module 5: Situation … Monitoring:
Instructor's Guide ( PDF File , 907 KB)
Classroom Slides ( PowerPoint® File , 2.24 MB
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ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/cquips1201.html
October 01, 2014 - The TeamSTEPPS system builds on four competency areas—leadership, situation monitoring, mutual support
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
October 01, 2011 - The FPG developed a new tool for monitoring and
reporting the performance of all ambulatory
practices … Wrote a report on each complaint
and related situation. … Monitoring
confirmed that they were on track for improvement and for
reaching targets. … “Dealing with Difficult Patient Situations” targeted staff members who might have
to deal with a situation … It targets staff members who might have to deal with a situation where something has
gone wrong, and
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb5txt.html
December 01, 2017 - Your perception of the behavior may be very different from the actual situation. … Situation.
Location.
Resident motivation, feelings and agenda. … history
Step 3
Circumstances
Time
Frequency
Location
Persons present
Situation
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/sppc-summary_report.pdf
May 01, 2017 - Four perinatal safety strategies were offered: safe electronic fetal
monitoring; rapid response systems … The national team compiled implementation monitoring data submitted by each participating
L&D unit ( … Units reported implementation monitoring data on a Web-based form; these data were used to
calculate … The most commonly adopted TeamSTEPPS techniques were
SBAR (situation, background, assessment, recommendation … PMID PubMed ID
PSI Patient Safety Indicator
QCA qualitative comparative analysis/analyses
SBAR Situation
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Riley_58.pdf
April 02, 2008 - technical skills, team members must possess
specific nontechnical knowledge, skills, and attitudes (e.g., monitoring … prompt behavioral markers or nontechnical behaviors
that contribute to a team’s performance in a given situation … conscious recognition of salient factors and conditions that
contribute to safe practice; it comes from monitoring … A “shared mental model” is a common
understanding of the situation and plan by all members of the team … reformation, a critical events team assembles and
then adds and releases members as appropriate to the situation
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ce.effectivehealthcare.ahrq.gov/teamstepps/lep/hospitalguide/lephospitalguide.html
December 01, 2012 - Arrows point from these text boxes to a small box labeled Monitoring ; another arrow points from Monitoring … ethnicity, and patient language and interpreter needs in the electronic medical record to allow ongoing monitoring
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ce.effectivehealthcare.ahrq.gov/health-literacy/publications/ten-attributes.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Kleinpeter.pdf
January 01, 2004 - To determine the appropriate level of care for patients, perioperative
evaluations, monitoring and followup … In these situations, patients are accompanied by a nurse or
placed in a monitored situation in the specialized … After this initiative, the clinics performing procedures have adopted
regular monitoring and reporting … Regular reviews of activities, monitoring of
compliance with policies for ambulatory clinic
procedures … Ambulatory clinics require regular reviews of activities, including monitoring of
compliance with policies