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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - Communicate the following information:
Situation―What is going on with the patient? … Opportunity: Evaluate the situation for both safety and quality. … The administrative assistant called and gave the situation, background, and assessment, and requested … You should have noted that the administrative assistant called and explained the situation, background
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
December 09, 2015 - PLEASE CONTINUE TO THE NEXT PAGE
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Situation … Staff meet to reevaluate patient care goals when aspects of
the situation have changed.
21.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - agreement with items on a 5-point Likert scale
Measures attitudes toward:
Team Structure
Leadership
Situation … agreement with items on a 5-point Likert scale
Measures staff perceptions of:
Team Structure
Leadership
Situation … The nurse begins to present the patient’s situation and background, but before she can complete her SBAR
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Section 3: Teaching the Key Concepts and Tools
Module 2: Team Leadership
Module 3: Situation … Communication plays key roles in team leadership, situation monitoring, and mutual support, since it … Conversely, open and effective communication depends on effective leadership, continuous situation monitoring … care provider gives when looking at an electrocardiogram may indicate to the nurse the severity of the situation … Where did miscommunication occur in this situation?
What are the possible outcomes?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/huddle.pdf
December 03, 2015 - Handout: When and Why to Use A Huddle
I I WHEN AND WHY TO USE A HUDDLE
QjrutIDm:
Think about a situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-dec2015.pptx
January 01, 2015 - Methods to Improve Teamwork
Slide ‹#›
7
TeamSTEPPS Concept / Tool Lean Concept / Tool
SBAR: situation … PASS THE BATON Example of standardized work
Brief Huddle
Huddle Huddle
Debrief Reflection (Hansei)
Situation … Task Assistance Level-loading (Heijunka)
I’M SAFE Example of standardized work
Shared Mental Model/Situation … categorize causes (proximate or root)
Any set of categories can be mixed and matched depending on the situation
-
www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - Staff can use tools such as SBAR (Situation, Background, Assessment, Recommendation) 1 to describe the … (Option: teach staff SBAR method to communicate a situation clearly and efficiently)
5 minutes … If so, speak with staff supervisors or team leads to discuss situation and action steps.
5 minutes … Navy method, SBAR (Situation, Background, Assessment, and Recommendation) is an effective and efficient … (a concise statement of the problem)
B=Background (pertinent and brief information related to the situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-may2015.pptx
January 01, 2015 - TeamSTEPPS®
I-PASS
Slide ‹#›
I-PASS Study
I Illness Severity
P Patient Summary
A Action List
S Situation … TeamSTEPPS®
I-PASS
Slide ‹#›
I-PASS Study
I Illness Severity
P Patient Summary
A Action List
S Situation … TeamSTEPPS®
I-PASS
Slide ‹#›
I-PASS Study
I Illness Severity
P Patient Summary
A Action List
S Situation … S Synthesis by Receiver
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
I-PASS
Slide ‹#›
Situation … TeamSTEPPS®
I-PASS
Slide ‹#›
I-PASS Study
I Illness Severity
P Patient Summary
A Action List
S Situation
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T1-SBAR_UTI_Word_simplified_one_page.doc
August 26, 2016 - Birth_________________
Nurse____________________________________________
Phone______________________
SITUATION
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - .
• It avoids compromising a patient’s
situation by promptly relaying
information. … DESC is a mnemonic device:
• D stands for describe—Describe the
specific situation. … SAY:
CUS is an acknowledgment of an unsafe
situation. … In phrasing a conversation with another
member of the team, consider the following:
• Situation—What … • Opportunity—Handoffs are a good time
to review and have a new pair of eyes
evaluate the situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
May 10, 2017 - • Monitoring the plan of care and the surrounding situation to
better anticipate residents’ needs … In high-performance teams, any member of the team with the
skills to best manage the situation can … • Recap the situation, background, and key events that occurred. … Use of these tools leads to gaining a shared model
or understanding of a situation or event (i.e., … • Monitoring the plan of care and the surrounding situation to better anticipate residents’ needs,
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_ig_intro.pdf
January 01, 2007 - • Situation Monitoring
– Ask if anyone observed when other team members were
finished cutting … of situation monitoring, including
a shared mental model among team members … • Knowledge: Teams whose members have strong
communication, leadership, situation monitoring, … • Knowledge: Teams whose members have strong communication, leadership, situation monitoring, and … • Knowledge: Teams whose members have strong communication, leadership, situation monitoring, and
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www.qualitymeasures.ahrq.gov/teamstepps/images/tslogotxt.html
April 01, 2013 - Situation monitoring.
Mutual support. … For example, if every member of the team has basic competency in situation monitoring and communication
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - • Situation Monitoring.
• Mutual Support.
• Communication. … TeamSTEPPS Teamwork Attitudes Questionnaire 3
Situation Monitoring
Strongly
Agree Agree Neutral
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
May 31, 2023 - Faced with an individual whose personal
situation is interfering with his or her performance, however … sources of professional assistance and adjust
the coaching process to support getting through the situation … This
requires continual assessment and reassessment of the person and situation.
-
www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module4/slleadership.html
July 01, 2018 - Facilitated through communication, continuous monitoring of the situation, and fostering of an environment … Situational —Any team member who has the skills to manage the situation at hand. … Monitoring & Modifying the Plan: Huddle
Problem Solving:
Hold ad hoc, "touch base" meetings to regain situation … X
Situation awareness maintained?
X
Workload distribution?
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www.qualitymeasures.ahrq.gov/questions/resources/diagnosis/step1.html
November 01, 2020 - cancer survivor
A Diagnosis Can Change Your Life in an Instant
Like so many other people in your situation … Feel more in control of your situation.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-022017.pptx
January 01, 2017 - organizational strategies
Evaluate these structures utilizing the TeamSTEPPS domains of leadership, situation … Slide ‹#›
Leadership: Potentially less- or non-collaborative, may not foster a relational model
Situation … Situation Monitoring: Transparency is possible through open communication and access
Mutual Support: … #›
Leadership: A lot of member autonomy and empowerment changes leadership model to “facilitator”
Situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/coping-staff-challenges-slides.pdf
February 13, 2023 - their Patients
-Staff support
-Maintaining strong connections with patients
8
Current Staffing Situation … Tell us about the current staffing situation in your program and
how it’s changed since COVID-19
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro-cx062819.pptx
January 01, 2011 - Module 1—Introduction
Module 2—Team Structure
Module 3—Communication
Module 4—Leading Teams
Module 5—Situation … post-TeamSTEPPS
training results:
Team performance improved
across all teamwork skills:
Leadership, Situation