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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - Slide 3: TeamSTEPPS Core Teamwork Skills Slide 4: Communication Slide 5: Leading Teams Tools Slide 6: Situation … Return to Contents
Slide 4: Communication
SBAR:
Situation.
Background.
Assessment. … Return to Contents
Slide 6: Situation Monitoring Tools
Situation Monitoring = Scanning and assessing
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/mini.html
July 01, 2023 - Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation … the Mutual Support Module in an even shorter format, you probably will focus on one or two specific situation … specific tool, there may be other examples, videos, or exercises related to the tool in section 2 of the Situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool1c.docx
January 28, 2013 - Toolkit Research Team based on the Ontario Agency for Health Protection and Promotion’s Facility-Level Situation … Assessment: www.oahpp.ca/services/documents/jcyh/jcyh-for-hosptials/tools-for-implementation/facility-level-situation-assessment.pdf
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/igsummary.pdf
February 21, 2014 - • Situation Monitoring facilitates teamwork by ensuring that
new or changing information about … In addition,
mutual support depends on information gathered through
situation monitoring. … You have also
learned the situation monitoring mnemonic STEP and mutual
support tools, such as the … Assign
one teamwork skill (communication, leadership, situation
monitoring, or mutual support) per … – Situation monitoring would have ensured that team members
were monitoring the situation and other
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
January 20, 2006 - Ask participants what could have been done to improve this situation. … How could the situation have been handled better? … Show PPT slide 14, and on a flipchart, mark the four categories of
Leadership,
Communication,
Situation … and evidence-based teamwork skills around which TeamSTEPPS is designed:
Communication
Leading Teams
Situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Care
6
Huddle
Held for problem-solving purposes
Quick, reactive, touch-base meetings to regain situation … Situation awareness
maintained?
Workload distribution?
Did we ask for or offer
assistance? … checklist helps ensure that all information is discussed
Assess each of the following:
Team membership
Situation … Can you think of another way the situation could have been resolved?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/module-4-slides.pptx
March 01, 2017 - longtermcare/video/03brief_ltc/index.html
10
For Problem Solving – Huddle
Ad hoc planning
Reestablish situation … Situation awareness maintained?
Workload distribution equitable? … /CAUTI Long-Term Care Safety Modules
Teamwork and Communication | ‹#›
15
Practicing SBAR3
Situation … curriculum-tools/teamstepps/longtermcare/video/11cus_sa/index.html
20
DESC
Describe the specific situation … or behavior; provide concrete data
Express how the situation makes you feel/what your concerns are
Suggest
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
January 20, 2006 - 6
HUDDLE
SAY:
A huddle is a quick, reactive, “touch base” meeting tool to help team members regain situation … What events led up to the situation? … How did the team leader improve the situation? … Can you think of another way this situation could have been resolved? … The next module will begin the discussion on Situation Monitoring.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - They lose their situation awareness, and in doing so, they drop or abandon the plan. … Task assistance is guided by situation monitoring, because situation awareness allows team members to … It should be specific: Feedback should be related to a specific situation or task. … DESC is the mnemonic for the following actions: D — describe the specific situation, E — express your … Be sure to always choose approaches to conflict resolution to best match the situation at hand.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
February 28, 2014 - Situation Monitoring Rating
a. Monitors the status of the patient
b. … communication to ensure that team members have a shared mental model
Comments:
Overall Rating – Situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
December 09, 2015 - Situation Monitoring Rating
a. Monitors the status of the patient
b. … Fosters communication to ensure team members have a shared mental model
Comments:
Overall Rating – Situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-facilitator-bullet-points.pdf
June 28, 2023 - ● Who was the leader during this situation? Who else could have taken on the role
of leader? … ● How could the team benefit from a debrief after this situation?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-participant-worksheet.pdf
June 28, 2023 - Discuss tactics for leadership ~3 minutes
▪ Who was the leader during this situation? … approach to learning from events ~4 minutes
▪ How could the team benefit from a debrief after this situation
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
March 01, 2019 - Monitoring the plan of care and the surrounding situation to better anticipate patients' needs, effectively … In high-performance teams, any member of the team with the skills to best manage the situation can assume … Once the situation has been resolved or the designated leader is ready to assume control, the situational … Recap the situation, background, and key events that occurred. … Use of these tools leads to gaining a shared model or understanding of a situation or event (i.e., shared
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/slmutualsupp.pptx
February 03, 2006 - #›
Mutual
Support
2
Page ‹#›
3
Mutual Support
Dependent upon information gathered through situation … The attending physician provides the final treatment, reviews the clinical situation, and determines … Resolution
DESC Script
A constructive approach for
managing and resolving conflict
D—Describe the specific situation … TOOLS and STRATEGIES
Communication
SBAR
Call-Out
Check-Back
Handoff
Leading Teams
Brief
Huddle
Debrief
Situation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/slleadership.pptx
February 02, 2006 - is conveyed, reviewed, and updated
Facilitated through communication, continuous monitoring of the situation … communication and teamwork among team members
Situational – Any team member who has the skills to manage the situation … Monitoring & Modifying the Plan: Huddle
Problem Solving
Hold ad hoc, “touch base”
meetings to regain
situation … Situation awareness
maintained?
Workload distribution?
Did we ask for or offer
assistance?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - members to effectively communicate information to one another
Communicate the following information:
Situation―What … verbally
Acknowledged: Ensure that the handoff is understood and accepted
Opportunity: Evaluate the situation … The administrative assistant called and gave the situation, background, and assessment, and requested … You should have noted that the administrative assistant called and explained the situation, background
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
June 01, 2023 - for leading teams, including briefs,
huddles, and debriefs
1 2 3
Comments:
Module 3: Situation … Understand how situation monitoring affects team
processes and outcomes
1 2 3
2. … Explain situation awareness and identify approaches to
maximize it
1 2 3
3.
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module7/igsummary.html
March 01, 2014 - Situation Monitoring facilitates teamwork by ensuring that new or changing information about the environment … In addition, mutual support depends on information gathered through situation monitoring. … Assign one teamwork skill (communication, leadership, situation monitoring, or mutual support) per group … Situation monitoring would have ensured that team members were monitoring the situation and other team … Can be used to address barriers to team effectiveness in a given situation.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
January 01, 2014 - Situation monitoring – how to develop common understandings of team environment, apply strategies to … with Co- Workers
Heavy Workload
TeamSTEPPS Tools
Collaboration (LEADERSHIP--L)
Cross-Monitoring (SITUATION … MONITORING)
Check-Back (COMMUNICATION)
Handoff (COMMUNICATION)
Task Assistance (SITUATION MONITORING … MONITORING--SM)
OB Scheduling Tool
TeamSTEPPS Principles:
Mutual Support, Situation Monitoring … Process Integration
TeamSTEPPS Tools and Strategies
Cross-Monitoring (SITUATION MONITORING)
Check-Back